Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Jacqueline J - Posted on 11 December 2023
The nurse was very thorough, not stressed, very friendly and had time to answer my questions. The vaccine was given painlessly and efficiently too.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Jacqueline, thank you for taking the time to leave your feedback. I am pleased to hear that the nurse was friendly and efficient and I will pass your comments to the team. Regards Sarah, Deputy Patient Services Manger
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 20 December 2023
Very worried about a new irregular shaped mole that has appeared overnight No call back for 2 days then text to say I’m on a list to be looked at in 4-5 weeks. Found this very upsetting. Just want reassurance it’s ok
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Lesley H - Posted on 11 December 2023
I did not get an answer to my concerns. Results of my xray, of which I had two, were just arthritus (misspelled) Why was I referred for a bone density scan?
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Thank you for taking the time to speak to me today. I am glad that we were able to offer a solution. Regards Sarah, Deputy Patient Services Manager.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
It was a telephone consultation with a Pharmacist who was very helpful and clear with her questions and her answers to my questions.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
I found phone appointment helpful. Saved me going to surgery. However sometimes you do need a face to face appointment. The health lady I spoke to was good and didn’t rush the conversation.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by John T - Posted on 28 December 2023
I was missing some medication from my request. The medication team where very helpful and contacted me with an update and advice on what to do untill my medication arrived. Thank you very much it was appreciated.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear John, thank you for taking the time to let us know of your experience. I am pleased to hear of your positive experience with our medicines team and have passed your comments on to them. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 1 star out of 5
by Ian S - Posted on 11 December 2023
Waited in all day for phone consultation with GP only to receive text saying I will receive it in four or five weeks. Am looking at changing surgery's
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Thank you for taking the time to leave your feedback. I am sorry to learn that you were disappointed with the response that you have received. All contacts for appointments are triaged by the duty doctor, based on the information provided. Although our routine appointments state 4-5 weeks, in practice it is normally sooner. If you have not yet been contacted for an appointment, you can call us between 8-12 or complete an econsult on our website between the hours of 8-10 or 1-3 to be re-triaged. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Gertrude T - Posted on 11 December 2023
The fact that i got to speak to the duty doctor It reasured me that i was getting the right treatment.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Gertrude, thank you for taking the time to leave your comments. I am pleased to hear that you were able to be reassured by the duty doctor. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Audrey H - Posted on 20 December 2023
Everything works well at lime tree surgery. The call back system is very successful. Everyone is always helpful and listens. Thank you to Lime Tree.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
I went for an appointment for my 8 year old son. He was very nervous but our lovely doctor spoke to him in a way that made him so comfortable. She was amazing, explained everything to him. When we left he said ‘ I really liked that doctor’ ??
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Patient, thank you for taking the time to tell us of your experience. I am so pleased to hear that the GP was able to relieve your sons nerves and he was able to have a positive experience. Regards Sarah, Deputy Patient Services Manager