Homewell Curlew Practice
Havant Health Centre, Civic Centre Road, Havant, Hampshire, PO9 2AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional competent and reassuring
Rated 5 stars out of 5
by Robin Lock - Posted on 16 June 2023
Thoroughly professional, reassuring and highly experienced team. Appointment timely and surgery cleaned to a good standard. Extremely busy practice but given individual bespoke medical attention. Thank you.
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 22 August 2024
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team to be professional, reassuring, and experienced. It’s also great to know that your appointment was timely and that you were satisfied with the cleanliness of our surgery. Alisha Mayaki Practice Manager
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Review titled Excellent Experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
Got an appointment with the Dr that I wanted to see, didn't have to wait long. Staff were all friendly and helpful. Dr was excellent as usual, I came out with answers and possibly solutions.
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 22 August 2024
Thank you for your kind feedback! We're delighted to hear that you were able to see the doctor you preferred and that your experience with us was both timely and positive. It's great to know that our staff were friendly and helpful, and that your doctor provided you with the answers and possible solutions you needed. Alisha Mayaki Practice Manager
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Review titled Disappointed
Rated 3 stars out of 5
by Anonymous - Posted on 13 June 2023
I filled in the online form which resulted in a face to face appointment with a GP - amazing. I only saw a medical student - no problem here at all as he triaged very well- but I never actually saw the doctor. I needed someone to see something that had got bigger and painful recently but this didn’t happen. I understand everyone has to learn and I have no problem with this but I would have liked to have seen the doctor quickly. I work with dental students and they triage etc. but it’s always double checked by a qualified tutor. Whilst I appreciate its not life threatening some guidance would have been reassuring??
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 22 August 2024
Thank you for sharing your experience with us. I’m glad to hear that you found the online form helpful in securing a face-to-face appointment. However, I’m sorry to learn that your concerns weren’t fully addressed during your visit, and I understand your desire for a doctor to have checked in after your consultation with the medical student. We deeply appreciate your understanding of the learning process for students, and it’s clear that you value thorough care—especially given your professional background. Your feedback highlights an important point about ensuring patients receive the reassurance they need, even in non-urgent situations. We’ll review our procedures to make sure that in the future, there’s appropriate follow-up from a qualified doctor when necessary. Alisha Mayaki Practice Manager
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Review titled They saved my life
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
I had a mental health incident in late May and was seriously considering suicide. The help, support, treatment & care I have received from Homewell & Mind has simply put saved my life. We've tried 2 types of medication as the first wasn't working, I've had 5 face to face sessions with a Mind colleague & I'm awaiting my italk cbt counselling sessions to start. I am on the journey of recovery but homewell have not only been there every step of the way but also reassured me that they will be there with me in the future whenever I need them. Cannot praise high enough - I'm still here because of them.
Visited June 2023
Homewell Curlew Practice has not yet replied.
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Review titled Caring professionalism
Rated 4 stars out of 5
by Anonymous - Posted on 22 June 2023
The doctor listened patiently and then gave me a very thorough examination and asked many questions. She sent me for a blood test which reception arranged for a time to suit me. She also referred me to occupation and physio therapists. Depending on the results of the blood test she will refer me to cardiology. She will arrange for a follow up appointment in a few weeks.
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 22 August 2024
Thank you for taking the time to share your experience. We're so pleased to hear that our doctor provided you with a thorough examination and took the time to listen and ask the necessary questions. It’s also great to know that the reception team was able to arrange your blood test at a convenient time and that you were referred to the appropriate specialists for further care. Alisha Mayaki Practice Manager
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Review titled Not great service
Rated 2 stars out of 5
by Anonymous - Posted on 03 June 2023
Finally got an appointment faca to face only to be told Im not sure why you are here there is nothing I can do for you if that was the case why make me an appointment and waste my time I was told you have an appointment with physiotherapy if it doesn't help then ask them what the next step is, was very annoyed
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 07 June 2023
Dear Patient, Many thanks for your feedback. I am sorry to hear that you feel like you had a wasted appointment. As you have submitted your review as Anonymous I am unable to look further into the reasons as to why this may have happened. Please feel free to contact me if you require further assistance. Many thanks Alisha Practice Manager
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Review titled Very good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2023
I was given a one to one Doctors appointment when it became necessary for me to see someone. I received excellent attention and care and was advised about the diagnosis and prescribed medication. I did not feel rushed. Thank you.
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 22 August 2024
Thank you for your kind words! We’re so pleased to hear that you received the care and attention you needed during your one-on-one appointment. It’s important to us that our patients never feel rushed, and we’re glad you felt well-supported and informed about your diagnosis and treatment. Alisha Mayaki Practice Manager
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Review titled Great when you can eventually get a face to face
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2023
Nearly every time I complete the online booking form, I get all the way to the end after following the question trail to be told to call 111 or 999, when I know it’s not an emergency, so you complete it again with a lot less info on just so it gets through the system! It is hard to get a face to face appointment, it took me two weeks even though it was for breathing issues. But when you finally get through to see the Dr of your choice, the one who knows you, knows your case, knows your history, so you don’t have to start from the beginning of any issues you are having and try to explain and/or remember everything, such a waste of time all this repetition, you could see more patients if the didn’t have to go through their history monologue. But when you do see the Dr of choice, they are wonderful, attentive, caring, interested and don’t rush you. Just get this online booking and online appointment sorted. As there have also been many telephone appointments where the clinician does not speak English as their first language and I’ve spent ages on the phone trying to understand what she is saying and I’m constantly asking her to repeat her question or to say it more slowly. Just get this fixed and more face to face please x
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your feedback. If our website prompts you to call 999 this is because it has picked up a red flag in your request. As we are a GP practice not an emergency service we have this system in place to protect our patients. Unfortunately I will not be able to fix as per your request as we are proud to recruit doctors from different ethnicities and cultures at the Homewell practice. Alisha Practice Manager
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Review titled waiting times are the problem
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2023
have no problem with the staff very polite waiting for response is the biggest problem and seeing someone face to face not the same on the phone doctors very good
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your feedback. I will pass this on to the relevant team in the practice. Alisha Practice Manager
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Review titled Amazing prompt service
Rated 5 stars out of 5
by Sarah - Posted on 24 May 2023
I contacted today with trouble with an infection . I put an online request in at 7:30am and got on with my work day . I received a text within an hour to arrange a call and I had treatment sorted by a wonderful nurse practitioner . Can’t ask for better than that ! Well done all
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Sarah, Many thanks for your 5 star review of our service at the Homewell Practice. I will ensure I pass on your feedback to our nurse practitioner team and I totally agree they are amazing! We are very lucky to have them. Alisha Practice Manager