Hollies Medical Centre
20 St. Andrews Road, Sheffield, South Yorkshire, S11 9ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Simon - Posted on 21 August 2024
Very helpful consultation with the GP with really helpful advice and next steps. My only concern is the time it takes to get a non urgent appointment. I waited over 3 weeks .
Visited August 2024
Hollies Medical Centre has not yet replied.
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Review titled Poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 28 August 2024
Incredibly poor service which is seemingly unable to communicate with Los Pharmacy. Again messing up my medication and refusing to do anything about it. I wish I could say this is a one off but unfortunately it has been one thing after another with my entire family over a period of about 9 years. This review is based solely for the front desk team who operate purely as gatekeepers and when challenged in any way, become incredibly rude and unhelpful. It is not ok to mess up people’s essential medication and then feign innocence and ignorance.
Visited August 2024
Hollies Medical Centre has not yet replied.
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Review titled Excellent consultation
Rated 5 stars out of 5
by Professor Ian Cole - Posted on 16 August 2024
I just wanted to thank the doctor at the Hollies for such a professional, supportive and informative telephone consultation (12 August) with me to discuss some test results. The doctor listened closely to what I had to say, offered a wider view and then gave me specific advice. She enabled me to choose an option for future treatment, and provided some very helpful contextual information. It strikes me that consultations are not unlike PhD supervisions, which I have done for many years - it helps to be as clear as possible, to ensure there is space for a genuine dialogue rather than one way traffic, and that you agree on a way forward to address the problems that have been identified. This consultation achieved all these things. I am sure you often receive negative feedback through these channels, so it is important to note, in contrast, when things go very well! Thank you Ian Cole
Visited August 2024
Hollies Medical Centre has not yet replied.
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Review titled Accurate assessment
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
I was relieved to feel the doctor was able to refer me for the help I need, and to get the specialist care I need too.
Visited August 2024
Hollies Medical Centre has not yet replied.
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Review titled Good efficient interview professionally conducted.
Rated 4 stars out of 5
by Tom Ryall - Posted on 22 August 2024
Good experience. However I been asked to monitor my BP for a short period which I will do on my return from holiday in early September. The text message facility did not allow me to reply. I hope this is OK.
Visited August 2024
Hollies Medical Centre has not yet replied.
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Review titled Advice from pharmacist
Rated 3 stars out of 5
by Diana Charles - Posted on 16 July 2024
Good. My questions were answered and relevant information given to me. A plan was made for further discussion.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Great pharmacist, unwieldy review process
Rated 5 stars out of 5
by Kate Devlin - Posted on 23 July 2024
One of the pharmacists phoned me, as arranged yesterday morning. Briefly he was extremely helpful, didn't try to rush me and answered all my questions fully and clearly. He undertook to chase something up for me and I have every confidence he will have followed through. Overall a very positive exercise. He has excellent communication skills.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Top class service from GP.
Rated 5 stars out of 5
by Joe - Posted on 18 July 2024
Sought an appointment online at 8am. Reply within 10 mins for a same day appointment. Top class consultation with a friendly and good humoured GP.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2024
Had an appointment yesterday and the doctor was amazing. He listened intently to everything I had to say and was very helpful in every way. Couldn't ask for a better experience.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Very good pharmacy care.
Rated 4 stars out of 5
by Bill - Posted on 11 July 2024
I have received a number of calls from the pharmacy at the practice. This has been to review how my medication was dealing with my medical problems. The calls have been very reassuring and the pharmacist has really listened to my concerns and made positive suggestions about my treatment.
Visited July 2024
Hollies Medical Centre has not yet replied.