Hollies Medical Centre
20 St. Andrews Road, Sheffield, South Yorkshire, S11 9ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great pharmacist, unwieldy review process
Rated 5 stars out of 5
by Kate Devlin - Posted on 23 July 2024
One of the pharmacists phoned me, as arranged yesterday morning. Briefly he was extremely helpful, didn't try to rush me and answered all my questions fully and clearly. He undertook to chase something up for me and I have every confidence he will have followed through. Overall a very positive exercise. He has excellent communication skills.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Top class service from GP.
Rated 5 stars out of 5
by Joe - Posted on 18 July 2024
Sought an appointment online at 8am. Reply within 10 mins for a same day appointment. Top class consultation with a friendly and good humoured GP.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2024
Had an appointment yesterday and the doctor was amazing. He listened intently to everything I had to say and was very helpful in every way. Couldn't ask for a better experience.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Very good pharmacy care.
Rated 4 stars out of 5
by Bill - Posted on 11 July 2024
I have received a number of calls from the pharmacy at the practice. This has been to review how my medication was dealing with my medical problems. The calls have been very reassuring and the pharmacist has really listened to my concerns and made positive suggestions about my treatment.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Bernard McMahon - Posted on 26 July 2024
A recent medication review was conducted as scheduled. The practitioner was reassuring and very helpful. I had several questions which were fully answered and the guidance was very helpful.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Professional and kind
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
I had GP appointment yesterday about an issue with medication. The GP showed their expertise, discussed the concerns, and came to a sensible conclusion. It is good to be listened to.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled medication review
Rated 4 stars out of 5
by Mrs F - Posted on 07 August 2024
The clinical pharmacist was easy to talk with and addressed my concerns about one of my medications; he provided an alternative drug and advised me that others were available should the need arise. We also discussed the dose of my calcium and Vitamin D supplements which was helpful. His manner was professional, knowledgeable and patient centred. The review was arranged for an afternoon between 2.00 and 6.00 which is rather restricting, but nearer the date a text was sent with an approximate time. I think it would be helpful if a time could be arranged when the appointment is made, or, if this is not possible, that patients be informed that a time will be sent nearer the date. This could allow patients to manage their time - which is valuable to them.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled First Class Team
Rated 5 stars out of 5
by D&D Pitfield - Posted on 01 August 2024
We arrived for health checks. We were taken in on time and had a well organised ‘session’ with the attending member of The Hollies staff. Thank you.
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Helen - Posted on 11 July 2024
It was easy to make an appointment. I was seen on the same day and the Dr was thorough in his approach
Visited July 2024
Hollies Medical Centre has not yet replied.
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Review titled The medical staff are great, less so the non-medical staff
Rated 4 stars out of 5
by Anonymous - Posted on 15 June 2024
I understand that the front facing staff are the first point of contact for the surgery and therefore, recieve the bulk of any ire that comes through the door, but, I have to criticise how they handle the front desk. I understand jobs like theirs are often underpaid and overworked, and it's difficult to act with passion under those circumstances. However, the way I was handled on entry was a bit jarring. I was not "recieved" at all. It wasn't clear I was even at the reception. Just completely blanked by the staff on arrival, I try to tilt my head and get someone's eye contact and I get something like "just wait there, we will be with you soon" in a pretty grumpy tone, like I'm the inconvenience. It's quite clear the reception staff have a script they are running (which is fine) with the robotic "hi, can I help?" that eventually arrived, I just don't understand why "hi there, bear with me I'll be with you soon" isn't a part of the script. There's no queuing system so you're just stood there like a lemon in the small reception area lording over some people tapping away at computers not paying a blind bit of notice to you. It's rude! It ultimately doesn't matter, I'm assuming the reception staff aren't paid enough to care about everyone that walks through the door, my point is that it was a flaw what was an incredibly caring and thorough experience by the medical staff. That's my honest feedback. Maybe pay your admin staff a bit more and give them less work, because clearly they aren't having fun down there...
Visited June 2024
Hollies Medical Centre has not yet replied.