Hollies Medical Centre
20 St. Andrews Road, Sheffield, South Yorkshire, S11 9ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
When speaking to the GP the conversations were polite and helpful. We discussed things in detail and it was very helpful.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Helpful phone consultation
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
I do like the new way to request appointments and telephone consultations as it does appear a much more efficient way to get support. Today, I really felt listened to and supported by the GP. He enabled to think about what I needed to manage my issue and kindly guided me to make a decision about my treatment option.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Telephone review was just a text!
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
I was just rather staggered to receive a text message instead of a telephone call for my meds review. As instructed I waited the allotted time (40 mins in all) for a call that was replaced by a text. I appreciate all you are doing in difficult times, but what's the point of making an appointment if you just send a text I can access at any time? Could you maybe say you'll text me to start with? Otherwise very grateful for an excellent surgery.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Good consultation with GP
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2023
Once I got to see the GP they were easy to talk to and very thorough. I wasn't rushed and felt listened to. Unfortunately accessing a GP either by phone or face to face was not easy. Initially I phoned in the given time scale and was told to try again the next day just to be triaged. I then tried applying online, on a Friday, for a routine appt and received a antomated message saying some one would get back to me that day. Although I waited by the phone all day no one contacted me until the Mon morning. I was then told the earliest appt was in four weeks and would be longer if I wished to speak to the original GP who had seen me about the same problem a month earlier.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Not as good as it used to be
Rated 3 stars out of 5
by Anonymous - Posted on 02 November 2023
I have been using the Hollies for over 15 years and overall the service has been good. However, now there is the ongoing issue if getting an appointment, health issues that cannot be defined as Urgent or Non- do not fit in with the online booking system. Getting continuous consistent consultations with the same GP is pretty much impossible now. Whilst some of the doctors do try to understand the whole picture the system does not allow for multiple investigations. And you see one doctor and then they are gone! I understand that the health service is under huge pressure but I don't think the GP model is working. Having the same system to deal with routine coughs, colds, cuts, sprains etc is different to needing consistent ongoing support for other chronic illness or mental health issues for example.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Flu jab
Rated 3 stars out of 5
by Anonymous - Posted on 09 October 2023
Quick administration of jab. I would have appreciated a text notice that I could also have had Covid jab. Like many others I'd been elsewhere for that.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Excellent phone consultation
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
Had a phonecall from the pharmacist who listened very well and responded with intelligence and knowledge.
Visited September 2023
Hollies Medical Centre has not yet replied.
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Review titled Appointment
Rated 5 stars out of 5
by David Sissons - Posted on 25 August 2023
I was booked for a blood test at 11.25am on Thursday 24th August 2023. I was seen a little before that time, and the sample-taking was done efficiently, cleanly and swiftly. I was in and out before 11.25am.
Visited August 2023
Hollies Medical Centre has not yet replied.
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Review titled Injection
Rated 5 stars out of 5
by Richard Booton - Posted on 31 August 2023
I visited the surgery to see the nurse who was very, professional, very pleasant and very prompt in dealing with my appointment.
Visited August 2023
Hollies Medical Centre has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 11 September 2023
Can’t get through on the phone. Receptionist very unhelpful. Had to wait 2 months for an appointment with nurse for Mirena and HRT.
Visited August 2023
Review titled Hollies Medical Centre
Replied on 14 September 2023
We're sorry the service you received was not satisfactory, we will ensure your case is assessed by the practice. If you would like to provide more details please go to https://theholliesmc.co.uk/contact-the-practice. Kind Regards, The Hollies Team