FRANCIS GROVE SURGERY
The Courtyard, 8 Francis Grove, Wimbledon, London, Greater London, SW19 4DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice.
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2024
Excellent care and advice, with no hurry or fuss. I was looked after well and felt confident and reassured by the advice I was given.
Visited August 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Stunning Service and Great Practice
Rated 5 stars out of 5
by Karl - Posted on 03 August 2024
This review is in regard to the excellent support and treatment I received following my fall whilst on Holiday. The care and support I received was provided by one of the excellent Practice Nurses and a brilliant trainee who was on placement. This care was consistently excellent over this period.
Visited August 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Karl, Thank you so much for leaving a review, i will feed this back to our trainee nurse, i'm sure she will be delighted to read this. Appreciate you taking the time to review us Kind Regards Lynsey Practice Business Manager
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Review titled Great medical care
Rated 5 stars out of 5
by Ashley Hart - Posted on 03 September 2024
The appointment was on time and the member of staff was very polite, re-assuring, attentive and very careful. They explained what they were going to do and then proceeded.
Visited August 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Caring Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
All the staff which I came into contact to really helped and cared for me. From the receptionist who guided me through the website to booked an online appointment, to the nurse who made me feel relaxed and listened to. It is very hard to find a good GP currently however I am glad I chose this one to be mine.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear patient, This made me smile-Thank you! I'm so delighted that your experience has been so positive, most of us do our work because we want to help patients and i'm glad this came across to you. Kind Regards Lynsey Practice Business Manager
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Review titled Good consultation with my regular GP
Rated 5 stars out of 5
by Steve Robinson - Posted on 31 July 2024
I was given a timely appointment (within 4 days) using the website appointment request system. Got to see the doctor I wanted to discuss an ongoing problem I had talked with them about a year ago. As always the GP was attentive and thorough and is sending me for blood tests with the results to be reviewed in about a week with the same doctor. . A very satisfactory consultation from my point of view.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Steve, Thanks for taking the time to leave us a review. Its lovely to hear that you are happy with the service you received and good to see you have been able to get continuity with the GP you wanted to see. Kind Regards Lynsey Practice Business Manager
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Review titled Check my HRT Patches
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2024
Yearly review for my evrol conti after changing my patches also my weigh gain struggle to lose my weight since my menopause started
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Patient, thank you for leaving us a review and i'm glad you felt we deserved a 5 star one! Hope we have managed to resolve or support you with your concerns. Best Wishes Lynsey Practice Business Manager
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Review titled Wonderful support and treatment
Rated 5 stars out of 5
by Orla Hashemi - Posted on 31 July 2024
I just went through a very bad OCD flare up that was being triggered by very bad perimenopausal symptoms. I had a couple of trips to Francis grove in July to get myself sorted and I felt very safe and supported . I felt listened to and cared for . Ultimately I got the right treatment and now I’m so much better. Because of my anxiety and sleep issues I needed some medication to get me over that acute stage and I also saw the psychiatrist for the OCD Side and so the combination of starting HRT has completely settled my Symptoms . dr (A) was very compassionate re my OCD and anxiety and had no judgment. Dr (B) when I returned regarding the perimenopausal symptoms was so empathetic and very understanding so I was in the best hands . I can’t thank Francis grove enough. I’ve always gotten the best care for my children who are now 13 and 9 since they were born. Such a wonderful surgery. Dr (C) also has been a fantastic doctor as he mainly saw the boys growing up for their normal childhood ailments etc.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Orla, What a wonderful review to read, thank you so much for taking the time to share your experiences. I will share this with the team so they can see the impact that they have on our patients. I am really pleased we have been able to help you in the right way and that your symptoms have eased. Thanks again for sharing Kind Regards Lynsey Practice Business Manager
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Review titled Friendly efficient service
Rated 5 stars out of 5
by Leo - Posted on 31 July 2024
Although very busy I find most of the staff friendly and efficient. I had an excellent experience with a nurse recently, when I was having issues with a blocked ear.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Leo, Thank you for your 5 star review! I'm glad the burse was able to help with the blocked ear and that you find the staff friendly and efficent. They do their best. Kind Regards Lynsey Practice Business Manager
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Review titled Excellence at Francis Grove
Rated 5 stars out of 5
by Peter West - Posted on 09 July 2024
Feeling ill and in considerable pain I contacted the surgery. The receptionist was extremely helpful and gave me an early appointment. The doctor carefully took down my history, which included two consecutive days in A and E. Her considerable experience and good judgement enabled her to came up with a good plan to find out what was wrong with me. Given the uncertainties with medical diagnosis and treatment it is very good to know one can rely on the excellence of the Francis Grove surgery.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Peter, Thank you for taking the time to leave us a review. I am really pleased you feel assured that you can rely on the practice when you need to. I will share your review with the team as i know it will boost their day. Wishing you well Kind Regards Lynsey Practice Business Manager
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Review titled Excellent doctor
Rated 5 stars out of 5
by Terry - Posted on 01 August 2024
The appointment was easily made. The appointment was late due to the doctor spending more time with those needing more treatments. The doctor was very efficient and understanding an I felt reassured after my visit.
Visited July 2024
Review titled FRANCIS GROVE SURGERY
Replied on 08 August 2024
Dear Terry, Thank you for your understanding review. Drs can often run late if patients throughout the clinic have required more time, although they do try wherever possible to minimise the wait time for patients. I'm glad your appointment was useful and that making the appointment was easy. Great to hear! Kind Regards Lynsey Practice Manager