Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic doctor’s surgery!
Rated 5 stars out of 5
by Carmel Muldoon - Posted on 04 July 2023
The Doctor i saw on this day is amazing. She really listens and helps you with her knowledge and experience. At times goes above and beyond. Very kind lady and considerate and all staff at my doctors are great. From reception to doctors.
Visited June 2023
Review titled Chatfield Health Care
Replied on 05 July 2023
Dear Carmel that you for your comments. We valued feedback from our patients as we use it for improving patient care and patient services. As part of Wandsworth Primary Care Network (6 practices working together) we are looking at developing local services for our community. Renata Johnstone Practice Manager
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Review titled Very good all round
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Got an appointment with a nurse quickly for immunisation and blood test. Was seen very quickly, nurse was efficient, kind and polite. Explained everything clearly. Procedures were painless
Visited June 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps with improving patient care shape services and develop staff. We are also part of Wandsworth Primary Care Network so feedback is important to help shape local services for our population. Renata Johnstone Practice Manager
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Review titled Lovely doctors
Rated 5 stars out of 5
by Margaret - Posted on 17 June 2023
Practice had a bad patch a few years ago, difficult to speak to/see the same doctor each time. Some doctors really didn't seem to care much. Now improving hugely. Good follow up as well.
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Margaret thank you for your feedback. We value comments from our patients as we use this to help improve our patient care and services. As part of Wandsworth Primary Care Network we are also looking at service provision for our local population. Renata Johnstone Practice Manager
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Review titled Always try to offer a solution
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
Receptionists always try their best to help and be efficient and most of the doctors are very efficient in helping with specific needs
Visited June 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Patient thank you for your comments which I will feed back to the team. We value feedback as we use it to improve patient care and services. The reception team work very hard to try and help patients as best as they can. Renata Johnstone Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Professor Peter Toyne - Posted on 27 June 2023
I had an excellent appointment with a friendly, understanding and very helpful PA. It was on time and I could not have wished for anything better!
Visited June 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Professor Toyne thank you for your comments. We use them to look at ways of improving our patient care and services. The PA role is relatively new to general practice and we are very lucky to have three in post. They work with the GPs and we look to them to help provide good quality care. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 June 2023
I arrived early and was attended before my scheduled time. The nurse was very kind and friendly and put me at ease (blood test, not a fan of the needles). The ladies at the reception are also always very friendly and helpful.
Visited June 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Patient thank you for your feedback. I will share with the team. We value comments from our patients as this helps us to look at ways of improving patient care and services to our local community. Renata Johnstone Practice Manager
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Review titled Friendly and helpful practice
Rated 5 stars out of 5
by Mrs Gallagher - Posted on 09 June 2023
I’ve always found the practice very helpful and friendly when I call . The doctors are very helpful and thorough
Visited June 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Mrs Gallagher Thank you for your comments. We value feedback from our patients to help improve patient care and shape our services for both the practice and local population. Renata Johnstone Practice Manager
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Review titled Excellent, friendly, professional service
Rated 5 stars out of 5
by William B Shannon - Posted on 09 June 2023
Everyone at the practice has treated me brilliantly and professionally. Treated with respect and with a friendly attitude. I have been encouraged by all who I met to self treat my diabetes with life and diet changes. This endorsement had helped me reverse my diabetes and remain on the new life plan eating and exercise. What a team, a pleasure to visit and get treatment from. We’re blessed to have a great NHS
Visited June 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear William thank you very much for your positive feedback. We value all comments both positive and negative as we use this to help improve patient care and services to our patient population. As part of Wandworth Primary Care network we also use feedback to help shape local services. Renata Johnstone Practice Manager
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Review titled Easy to speak to a doctor
Rated 5 stars out of 5
by Margaret - Posted on 13 July 2023
After a poor patch a few years ago things have greatly improved. No longer have to wait on phonw for an hour, there is a quick response to the phone. East to speak to a doctor and good follow up care
Visited June 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Margaret thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services to our local population. As part of Wandsworth Primary Care network we are working with 5 other local practices to help improve services to the local population. Renata Johnstone Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Jessy C Ogueri - Posted on 20 June 2023
Treated me very well. Took time to explain the follow up steps.I was made to feel like an individual not just a number through the door.
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Jessy thank you for your comments. We value feedback from patients as we use this to improve patient care experience and services. The practice is part of Wandsworth Primary Care Network serving the local population. We are looking at local services for our local community. Renata Johnstone Practice Manager.