Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nice experience
Rated 4 stars out of 5
by Anonymous - Posted on 30 June 2023
The services are very good. Yes, it might be a challenge to book an appointment - but the staff is very helpful and willing to offer other option in case you can not be seen face to face.
Visited June 2023
Review titled Chatfield Health Care
Replied on 03 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care and services. As part of Wandsworth Primary Care which includes 5 other local practices we are working together to try and improve services for our local community. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Good, consistent GP practice
Rated 4 stars out of 5
by Kaz - Posted on 21 June 2023
I’ve no issues with this practice. I can usually relatively easily get an appointment, I’ve found them responsive and the practice itself is clean and inviting. Have seen a number of doctors during visits - all are personable. Reception staff are always friendly.
Visited June 2023
Review titled Chatfield Health Care
Replied on 22 June 2023
Dear Kaz Thank you for your feedback. We value comments from patients as this helps improve patient care and services to our local community. The practice is part of Wandsworth Primary Care Network as we use feedback to help develop local services for local patients. Renata Johnstone Practice Manager
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Review titled Unbelievable care taken
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
As an older woman with a very personal problem I’ve was seen by two very understanding female doctor/ nurse Who treated me with the greatest of care And compassion . For that I thank them !
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to improve patient care and our services. The practice is part of the Wandsworth Primary Care network and we are looking at service provision for for our local population. Renata Johnstone Practice Manager
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Review titled Bad experience
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2023
Receptionist take too long to answer the phones , appointment far delayed even two months , when I ask the reception why all this delay the answer was that’s nhs
Visited June 2023
Review titled Chatfield Health Care
Replied on 08 June 2023
Dear Patient Thank you for your feedback. We value feedback from patients as we use this to look at ways of improving patient care and services as well as staff training. Please feel do contact me- Renata Johnstone Practice Manager to discuss your comments in more detail. Renata.Johnstone@nhs.net
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
The help & visits my mum has received from doctors & district nurses arranged by the surgery have been really good, as I do not live local this has been a great help to me & they always contact me to give me an update about my mum who is 97 years old
Visited June 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your comments. We very much value patient feedback as we use this to help improve care, raise standards and improve services. The Practice is part of Wandsworth Primary Care Network and we use feedback to help shape local services our our local population. Renata Johnstone Practice Manager
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Review titled Helpful and caring
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2023
Dr had time to listen to me and discussed with me the next step forward . Never felt like I was being rushed for the next patient
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Patient thank you for your feedback. We value comments from our patients as this helps us improve patient care and services. As part of the Wandsworth Primary Care Network we are looking at service provision for our local population. Renata Johnstone Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Denise Huggett -Munaweera - Posted on 24 May 2024
The service from the clinical pharmacist was great helpful & informative. Gave plenty of time for questions to be asked. My concerns were all answered Thank you
Visited May 2023
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Denise thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice I will share your feedback with the pharmacist. The pharmacist role in GP practice has helped us to give patients a longer appointment to discuss their medications, any concerns patients have as well as ensuring mediation is taken appropriately to ensure maximum benefit. Renata Johnstone Practice Manager.
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Review titled Great practice and great people
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Always attentive and friendly once we get an appointment and we are seen. The team are thorough and help where they can
Visited May 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your feedback. We always welcome comments from patients as we use them to help improving patient care and help shape services for our practice population and local community. I will share your feedback with staff. Renata Johnstone Practice Manager
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Review titled Extremely efficient!
Rated 5 stars out of 5
by Graham Kingston - Posted on 22 June 2023
I was visiting my sister and she needed a GP appointment. She said she won’t be seen for ages so there’s no point. However, she called the other week on Monday morning and spoke to a lady. 30 seconds later she is speaking to a “triage clinician” (won’t let me write his name here) who explained he was not a doctor, but a paramedic with extended scope of practice (which we didn’t know existed!). He asked some questions and invited my sister into the surgery. He saw her in a little room next to reception and gave her antibiotics. She collected these from downstairs pharmacy 10 minutes later. From her call to receiving antibiotics was 40 minutes in total including a telephone call, very thorough assessment and medicines. Outstanding service and wish I lived in London to register here too!
Visited May 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Mr Kingston thank you for your lovely feedback. I will pass on comments to our paramedic. We value feedback from our patients as it helps us with improving patient care and the services we provide for our patients. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
Very friendly and helpful GP practice, great staff. Very good with booking appointments and getting prescriptions sorted.
Visited May 2023
Review titled Chatfield Health Care
Replied on 05 July 2023
Dear Patient thank you very much for your comments. We value feedback from our patients as we use it to improve patient care and services for our local population. As part of Wandsworth Primary Care Network (6 practices working together) we are looking at developing local services for our community. Renata Johnstone Practice Manager