Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Esther - Posted on 08 March 2024
The doctor that reviewed my daughter was very thorough with the physical assessment and history taking of my daughter. Thank you.
Visited March 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Esther thank you for tour comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Blood test
Rated 2 stars out of 5
by Laura Scott - Posted on 20 March 2024
My experience when I visited yesterday was that it was functional, efficient and impersonal. I really have nothing else to add.
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Laura hank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the Nursing team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Estelle - Posted on 28 March 2024
Seen on time by nurse, dealt with efficiently and friendly, given information about vaccine. Subsequent question to Reception answered.
Visited March 2024
Review titled Chatfield Health Care
Replied on 04 April 2024
Dear Estelle thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Efficient service
Rated 5 stars out of 5
by Lavinia - Posted on 21 March 2024
I visited the surgery to have a smear test. The nurse who performed the test was efficient and professional. The reception staff were friendly.
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Lavinia thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the Nursing and Reception team. Renata Johnstone Practice Manager.
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Review titled Friendly practice
Rated 5 stars out of 5
by Dawn - Posted on 06 March 2024
The staff at the surgery are friendly and helpful . It’s a very busy surgery but I can always get an appointment. The nurse I saw was very professional and helpful .
Visited March 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Dawn Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 3 stars out of 5
by Dina - Posted on 23 March 2024
Despite the fact I had to wait too long for a call back, I think I got the right care I needed. When I called few times the practice the receptionist was gentle and very patient..! We should have access to a doctor much quicker that what we have at the moment.
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Dina thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. We are currently looking at making more GP appointments available. Renata Johnstone Practice Manager.
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Review titled Excellent nurse!
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
I arrived for a cervical screening which I had been dreading. I'd had a bad experience once which just made me nervous this time round. But the nurse was patient and kind and took the time to actually listen to me and to try and calm and reassure me. I understand that NHS staff are under pressure but taking a moment to listen to a patient is invaluable. Fear is often assumed to be an over-reaction and something to be dismissed, especially if you're Asian. So it was really wonderful to feel heard. Thank you.
Visited February 2024
Review titled Chatfield Health Care
Replied on 23 February 2024
Dear Patient thank you for your comments which I will share with the nursing team. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled All good this visit
Rated 5 stars out of 5
by John Burridge - Posted on 14 February 2024
Arrived 5 minutes early was seen right on time nurse very pleasant.blood test taken and I was on my way all in 5 minutes.
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear John thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2024
The Doctor I saw is amazing. Takes time and does not make you feel rushed. So helpful with trying to get health issues all sorted. Receptionists are always so helpful and polite
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Nurses
Rated 4 stars out of 5
by Bev - Posted on 08 February 2024
Had to have dressing changes and the nurses have been great very supportive with my healing process they made me feel very comfortable
Visited February 2024
Review titled Chatfield Health Care
Replied on 16 February 2024
Dear Bev thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.