Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Kcul - Posted on 16 May 2023
Always get an appointment, reception staff are so helpful even when you need on the day assistance they go above and beyond to assist. Practice is clean and lots of literature to educate is displayed within the practice. Nurses and Doctors are always very professional and give good advice.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Patient, Many thanks for taking the time to post this lovely review about the practice and staff. It is great to hear that you have had such a positive experience with the staff and at the practice. All the staff try their best to go above and beyond to help all the patient population and their families. I will make sure that your review is shared with the team. Kind regards Clare Richardson Practice Manager
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Review titled Attentive service
Rated 4 stars out of 5
by Julie - Posted on 11 May 2023
This practice is efficiently run and strives to meet the needs of its patients effectively. I have always found it a positive experience when attending
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 22 May 2023
Dear Julie, Many thanks for taking the time to write this lovely review about your experience at the practice. We will make sure this is shared with the teams, who do go above and beyond to help the patients at the practice. Kind regards Jade Shawcross Assistant Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Adele Harrison - Posted on 02 May 2023
Lovely experience for my registration appointment at the surgery. The nurse who I saw was kind and helpful!
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Adele, Many thanks for taking the time to post this lovely review about the practice. It is great to hear the you had a great experience whilst dealing with the practice. I will make sure your review is shared with the team. Kind regards Clare Richardson Practice Manager
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Review titled Chapel Medical
Rated 4 stars out of 5
by Anonymous - Posted on 26 May 2023
Saw the nurse today, she was lovely and very professional and put me at ease. She was very thorough and explained everything to me.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Patient, Many thanks for taking the time to post this review about one of our nurses. I will make sure this shared with the team who go above and beyond to look after our patient population. Kind regards Clare Richardson Practice Manager
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Review titled Diabetic testing and review
Rated 4 stars out of 5
by Keith Graham - Posted on 18 May 2023
From blood test to results/review, most polite and professional. Would have preferred “face to face” regarding results. This would enable the person who gave the review, ‘ a visual’, which in my opinion, would give vital key areas, eg. height, waistline also a better idea of the person.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Keith, Many thanks for taking the time to post this review. We have taken your comments on board and are now offering patients the choice to have their Diabetic follow-up by telephone or face to face. I would like to thank you for your input into helping us improve the services at the practice. Kind regards Clare Richardson Practice Manager
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Review titled Friendly professional care
Rated 5 stars out of 5
by Alan Porter - Posted on 23 May 2023
Visited the surgery today to have a blood sample taken for testing. The sample was taken by a practise nurse who was the warmest, friendliest and most professional person you could ever wish to meet. I did not have a health problem but, I still felt better after the appointment. Well done and, thank you.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Alan, Many thanks for taking the time to post this lovely review about one of our nurses. I will make sure this is shared with the team who work very hard to look after our patient population. Kind regards Clare Richardson Practice Manager
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Review titled Practice makes Perfect!
Rated 5 stars out of 5
by Stan Cook - Posted on 15 May 2023
Prompt service from professionals with impressive people skills. A warm engaging atmosphere in which anxiety is left at the door. There is a collective positive atmosphere. The current management deserves much praise for the level service they are attempting to develop
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Stan, Many thanks for taking the time to post this lovely review about the practice. It is good to hear the you had a great experience whilst dealing with the practice. The management team are working hard to make sure there is a high levels of service delivered by all and it is great that this has been noticed. Kind regards Clare Richardson Practice Manager
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Review titled Great friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
Appointment with the nurse who is so informing of everything and always pleasant and asks how you are
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear Patient, Many thanks for taking the time to post this lovely review about one of our nurses, I will make sure this is shared with the team. Kind regards Clare Richardson Practice Manager
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Review titled Cutomer care service
Rated 4 stars out of 5
by Anonymous - Posted on 11 May 2023
My recent visit was the other day, the nurse was very welcoming and kept me calm while she took bloods.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 22 May 2023
Dear Patient, Many thanks for taking the time to write this lovely review about your experience at the practice for your Nurse appointment. We will make sure this is shared with the Nursing team, who do go above and beyond to help the patients at the practice. Kind regards Jade Shawcross Assistant Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by L Hardman Bailey - Posted on 18 May 2023
I generally have a good experience when booking appointments, the staff are reasonably helpful. My telephone consultation was on time and the staff was polite and I made progress with my health enquiry.
Visited May 2023
Review titled Chapel Group Medical Centre
Replied on 29 June 2023
Dear L Hardman Bailey Many thanks for taking the time to post this review about the practice and the staff. It is great to hear that you had a good overall experience whilst dealing with the practice and staff. Kind regards Clare Richardson Practice Manager