Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled So helpful
Rated 5 stars out of 5
by Janine Crozier-Smith - Posted on 01 November 2023
I called about my son needing an appointment with suspected laryngitis the receptionist was so helpful they went out of their way to get an appointment for him out of hours at the surgery , I honestly cannot thank the surgery enough for all their help
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the reception staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Adam D Brooks - Posted on 27 November 2023
Very friendly and straight to helping. No problem got an appointment at an hour's notice as well when calling at three forty five in the afternoon.
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Diana Lynham - Posted on 10 November 2023
I had a great experience at the doctors today for an intimate check. Very reassuring, caring and listened.
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Diana, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2023
Had follow up appointment and referred to hospital. Very professional and polite staff. Never had a problem getting appointment or seeing doctor face to face
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 14 November 2023
Sick to death of going to see the GP for them to not listen to a word you say! I went this morning my son has tonsillitis which he suffers with quite often so I know the signs and symptoms to look out for, I was told it was probs a sore throat, which I replied with he has white spots on his tonsils, which turned out to be correct. I also felt like I was wasting the GP time by making an appointment, as it was in ‘early stages’ my response well I don’t want his throat to close up!!! I am doing the right thing for my son!!!
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, I am sorry that you are unhappy with the practice. In regards to treating tonsillitis, Doctors will only treat this is there is active infection. If this was in the 'early stages' as you say, then the Doctor would have given you the advice on how to manage this and the signs to look out for if this was to develop into tonsillitis/infection. As you are probably aware, it is becoming more common where people are being resistant to antibiotics, hence why Doctors only prescribe these if absolutely necessary. If you son had become acutely unwell or developed tonsillitis then I can reassure you that he would have been again at the practice. If you would like to discuss this further then please contact me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Philip James - Posted on 20 November 2023
I really cannot complain with the service I have received from this practice from reception,nurses and doctors. They have certainly been on the ball for the times when I have needed their services.
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
Rang surgery today, as my elderly father was quite unwell , receptionist was extremely helpful and we were seen by a caring doctor. The nurse also was able to do blood tests for dad whilst we were there, she was lovely. Thankyou all
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Denis Mc laughlin - Posted on 07 November 2023
Phoned for appointment at 8am got appointment at 9-30am had X-ray at 10-30 am receptionist was excellent as was the Doctor you can’t ask for better than that
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Sorted in 1 day
Rated 5 stars out of 5
by JVP - Posted on 21 November 2023
Used the online triage for my 7 year old. Submitted request before 8 am. Surgery phoned and arranged a same day appointment by 9.30 am. Son was seen that day after school and had his medication shortly after. Very smooth experience and wasn't waiting on the phone for ages.
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. It is great to hear that the new patient triage is working well. Clare Richardson Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Caroline - Posted on 09 November 2023
I requested a Gp appointment and was given one for the same day. The surgery receptionist was pleasant and helpful. The Gp I saw was very caring and supportive. He went through the appointment process step by step and was very reassuring. I left feeling I had a good experience.
Visited November 2023
Review titled Chapel Group Medical Centre
Replied on 22 December 2023
Dear Caroline, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager