Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice with lesley
Rated 3 stars out of 5
by Sasha - Posted on 27 March 2024
Had my smear test today with lesley who was lovely made me feel really comfortable an unjudged. Thankyou!
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Good GP surgery
Rated 5 stars out of 5
by Janie - Posted on 18 March 2024
Blood test day! Appointment time to the minute. Very pleasant phlebotomist, totally painless procedure, and very thorough “admin”.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Janie, Thank you for your excellent review. I am delighted to hear that your appointment went smoothly and that our phlebotomist provided a pleasant and painless experience. We pride ourselves on our thorough and efficient administrative support and friendly, skilled staff. Your feedback is greatly appreciated and will be shared with the team. We remain committed to delivering high-quality care to all our patients until the very end of each day. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Good Dr
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2024
I took my 6 year old daughter to the GP with a male GP for a check up regarding a personal issue. At first, I was a bit skeptical it was a male doctor however the GP made my daughter comfortable and talked through everything with me and my daughter. He was caring and explaining different treatments available for her if other treatments did not make the issue better. He was well spoken and also made my daughter feel at ease especially because this was a personal issue of her age. I would recommend him to other patients in the future.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Patient, Thank you for sharing your experience with our male GP. I am heartened to hear that he provided a caring and professional service, making both you and your daughter feel comfortable and well-informed about the treatment options. At Bridge Medical Centre, our goal is to ensure all our patients feel supported, particularly when addressing sensitive issues. Your recommendation is highly valued, and I will ensure your commendations are passed on to our team. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by George Emburey - Posted on 20 March 2024
My consultation and procedure was done in a friendly , considerate, efficient manner . I felt calm and at ease.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 18 September 2024
Thank you, Mr Emburey, for your kind words. I am pleased to hear that your consultation and procedure were conducted in a manner that made you feel calm and at ease. Our team strives to provide a friendly and considerate environment for all our patients. Your positive experience reaffirms our commitment to efficient and compassionate care. We are always here to help. I will ensure your feedback is shared with our staff. Kind regards, Dr Babu Hussain, Bridge Medical Centre
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Review titled Kind care
Rated 5 stars out of 5
by Grace - Posted on 26 March 2024
My nurse today made me feel so comfortable for my first smear test as I was a little nervous. She put me totally at ease and made me feel relaxed. Thank you!
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Unclear receptionist
Rated 1 star out of 5
by Julian Dando - Posted on 21 March 2024
The receptionist at littlemoor failed to explain that my appointment was not at the bridges medical centre littlemoor which is my GP practice but the bridges medical practicE in weymouth. They just said." The bridges subsequently I attended the wrong practice and missed my appointment costing me £16 in taxi,s .Obviously the office jargon is to refer to bridges medical practice as the" bridges"..well I don't work in your office..and when the receptionist said bridges I thought they meant littlemoor as I was talking to littlemoor..end result another night of pain because they couldn't be bothered to correctly name the right practice
Visited February 2024
Review titled Bridge Medical Centre
Replied on 18 September 2024
Thank you, Julian, for sharing your experience. It appears there has been a misunderstanding; the Bridge Medical Centre mentioned in your review is shared by other practices, and it seems you may not be registered with our location in Crawley, West Sussex. I encourage you to verify the practice you are registered with and discuss this matter with them directly. Additionally, if possible, please cancel this review as it does not pertain to our practice. We hope your concerns are resolved promptly. Kind regards, Dr Babu Hussain, Bridge Medical Centre, Crawley, West Sussex
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Review titled Delivers 100% for me
Rated 5 stars out of 5
by Keith Polkey - Posted on 28 February 2024
I have been with Bridge Medical for many years and they have delivered excellent care and support for my wellbeing. My recent experience was the same again. An appointment within reasonable time, great consultation and follow up. I cannot fault the service I get. Thank you
Visited February 2024
Review titled Bridge Medical Centre
Replied on 09 March 2024
Dear Mr Polkey, Thank you for your continued trust in Bridge Medical Centre and for sharing your experience. We are heartened to hear about your satisfaction with the care and support provided over the years. It is particularly pleasing to acknowledge Mr Connor Brown, our prescribing paramedic, whose commitment and dedication to patient care reflect the high standards we uphold at our centre. Your recent consultation with him exemplifies our collaborative approach to healthcare. We are committed to improving patient access and experience, a task in which the NHS app and Airmid app play a crucial role. By utilising these tools, we aim to make managing your healthcare needs more convenient and efficient. Our triage system ensures that every phone call and communication from our patients is evaluated with utmost attention, striving to provide same-day appointments whenever possible. Your positive feedback reaffirms our commitment to this approach and will be shared at our next complaints/compliment meeting. We appreciate the opportunity to serve you and look forward to continuing to deliver the highest standard of care. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Helpful admin
Rated 3 stars out of 5
by Anonymous - Posted on 05 March 2024
The admin staff really helped me out whilst I was out of the country and needed some information urgently. I’m very grateful for their assistance!
Visited February 2024
Review titled Bridge Medical Centre
Replied on 09 March 2024
Esteemed Patient, Thank you for acknowledging the diligent assistance of our administrative team. We are committed to addressing the needs of our patients with compassion and efficiency, even when they are abroad. It is gratifying to hear that our services met your urgent requirements satisfactorily. We encourage the use of the NHS app and Airmid app to further enhance your experience with our services, offering convenient access to healthcare information and support. Your positive feedback is greatly appreciated and will be shared at our next complaints/compliment meeting. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Great efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
Phoned late morning with a possible infection Was asked to attend surgery to see clinician who examined the problem concerned and then consulted the doctor….antibiotics prescribed highly recommended Great prompt service nothing bad to report Highly recommended
Visited February 2024
Review titled Bridge Medical Centre
Replied on 28 March 2024
Dear Sir or Madam, Thank you for your positive feedback on the prompt and efficient service you received at our practice. It is reassuring to know that your concerns were addressed quickly and effectively, particularly with the swift management of your possible infection. Our team is dedicated to providing timely and thorough care, and your experience is a wonderful affirmation of their hard work. We are glad to hear that our efforts in offering accessible healthcare, including consultations to the very end of the day, have been beneficial to you. Your recommendation is greatly appreciated. Yours sincerely, Dr. Babu Hussain GP Partner, Bridge Medical Centre
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Review titled Reliable health care provision
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
A fast and appropriate response to health needs especially with the Xmas holiday approaching. Advice and guidance clear. All staff members polite and helpful.
Visited December 2023
Review titled Bridge Medical Centre
Replied on 09 March 2024
Esteemed Patient, Thank you for your kind words and for sharing your positive experience with our surgery. Your appreciation, especially during the busy festive season, is greatly valued and serves as a meaningful affirmation of our team's dedication. Our administrative and clinical staff, known for their professionalism and commitment, have worked diligently to manage the increased workload typical of the Christmas period. It is gratifying to hear that their efforts to provide fast and appropriate responses, coupled with clear guidance, have been effective and well-received. In our pursuit to further enhance patient access and experience, we are actively engaged in a significant digital transformation. The utilisation of the NHS app and Airmid app is a part of this transformation, offering our patients more streamlined and accessible healthcare options. These tools are designed to simplify your interaction with our services, ensuring that your healthcare needs are met with ease and efficiency. Your feedback is invaluable to us and will be shared in our next complaints/compliment meeting, contributing to our continuous improvement and learning. Kind regards, Dr Babu Hussain GP partner Bridge Medical Centre