Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Annette Gate - Posted on 08 March 2024
Excellent care as usual and thanks toKaren on reception . Gave super care and attention to supporting me with my query this morning . Love these Bridge ladies. Your doing a grand job. Thank you
Visited March 2024
Review titled Bridge Medical Centre
Replied on 09 March 2024
Dear Annette Gate, Thank you for your gracious feedback and for recognising the exceptional service provided by Karen Barnard-Rance at our reception. Her dedication and compassion towards patients are indeed a great asset to our team at Bridge Medical Centre. Karen, along with our team leader Julie and the entire administrative staff, exemplify the commitment and care we strive for in every patient interaction. It is heartening to hear of your fantastic experience and the superb care and attention you received. Your positive remarks are invaluable and will be shared at our upcoming complaints/compliments meeting, serving as a learning and celebratory point for our team. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
Attended for a Blood Test. Seen promptly on time. Blood taken with a minimum of fuss and next steps explained clearly. Extremely impressed with Nina
Visited March 2024
Review titled Bridge Medical Centre
Replied on 18 September 2024
Dear patient, Thank you for your excellent review. I am glad you were seen promptly and found the blood test process smooth and informative. I appreciate your praise for Nisha; it seems there was a small mix-up with the name, but rest assured, your kind words will be passed on to her. We are committed to providing clear communication and efficient service to all our patients. Kind regards, Dr Babu Hussain, Bridge Medical Centre
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Review titled Asthma reversibility test
Rated 4 stars out of 5
by Anonymous - Posted on 22 March 2024
Overall good experience, clear explanations of the process, test and results. Allowed enough time and answered all questions.
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Lovely person
Rated 5 stars out of 5
by Eric Fraga - Posted on 14 March 2024
The person giving my shingles vaccine was very pleasant and informative. I was seen quickly, in fact a few minutes ahead of my actual appointment. I love the NHS. PS - in the subsequent questions, one of the questions asked about getting an appointment by telephone. I answered neither satisfied nor dissatisfied because telephones were not involved: I was ask to make an appointment for a vaccination via text and completed the appointment request via the web. The questions should maybe have N/A as a possible answer? Thank you.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 28 March 2024
Dear Eric Fraga, Thank you for your five-star review and for sharing your experience with the shingles vaccine at our practice. It is heartening to hear that the staff member was pleasant and informative, contributing to a positive experience. We are glad that you were seen promptly and even ahead of schedule, as we continually strive for efficiency in our appointment scheduling. Your appreciation of the NHS and our practice is very encouraging. Your kind words will be passed on to the staff member who assisted you, and we thank you for acknowledging their efforts. Best regards, Dr. Babu Hussain GP Partner, Bridge Medical Centre
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Review titled Understanding practitioner
Rated 4 stars out of 5
by Cheryl jones - Posted on 16 March 2024
The practitioner I saw today not only took his time to help & reassure me but also showed empathy, knowledge & understanding - qualities which I regard as very important
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Cheryl Jones, Thank you for your kind words. It is heartening to hear that you found our practitioner to be empathetic, knowledgeable, and understanding. These are qualities we value highly at our practice. Your feedback will certainly be passed on to our team. We strive to ensure that all our patients feel supported by our dedicated staff every day until closing. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Adeline Moorey - Posted on 04 March 2024
Receptionist response was good, appointment was punctual,and the professional person I saw was understanding, BP and temperature checks and physical examination was sensitively carried out and treatment plan efficiently executed.
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Friendly and professional
Rated 5 stars out of 5
by Mel - Posted on 26 March 2024
Easy to book a smear test, practice is clean and welcoming. The nurse, it won’t let me leave her name, was super friendly and professional. Explained the procedure well and made me feel at ease.
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Highly recommend
Rated 5 stars out of 5
by Emma Sewell - Posted on 19 March 2024
Saw a doctor today regarding my son. The doctor was really informative and considerate listening to all our concerns.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Emma Sewell, Thank you for your kind review. I am pleased to hear that the doctor was informative and considerate during your visit, addressing all your concerns effectively. At Bridge Medical Centre, we are committed to providing attentive and comprehensive care to all our patients until the very end of each day. Your positive feedback will be shared with our staff. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
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Review titled Great , understanding nurse
Rated 4 stars out of 5
by Anonymous - Posted on 28 March 2024
Had a blood test , really nervous . They are so friendly and made sure they talked me through everything
Visited March 2024
Bridge Medical Centre has not yet replied.
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Review titled Caring
Rated 5 stars out of 5
by Elizabeth Tracey - Posted on 18 March 2024
Seen by HCA sue, so caring, attentive, listens, helps. Appointment on time and full explanation of what would happen in the appointment
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Elizabeth Tracey, Thank you for your glowing review. It is heartening to hear that Sue provided such caring and attentive service. We strive to ensure all our patients receive a thorough explanation of their care processes, maintaining punctuality throughout the day. Your positive experience reinforces our commitment to excellence. I will ensure your kind words are passed along to Sue and the rest of our team. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre