Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Maureen - Posted on 05 April 2023
The care whilst diagnosing my problem was speedy, caring and very efficient and culminated in my having a major operation for bowel cancer. On my return from hospital I had several phone calls to make sure I was ok. I must admit rarely go the surgery so was a little apprehensive as I have heard really unpleasant and quite rude stories but I could not fault my treatment from the first phone call. Perhaps a smile and a thank you would work wonders.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Linda - Posted on 05 April 2023
This was the first visit to the Practise for my husband and I to have scheduled vaccinations. We were treated well by the receptionists and also the nurse we saw was very thorough in her explanations and did not rush us. We felt very comfortable and looked after by the experience.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
My daughter, who has learning difficulties, has had some health issues. Everyone we have had contact with from receptionist to doctor has been helpful respectful and kind. Issues now resoving.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Liam - Posted on 05 April 2023
Trying to get an appointment for real term injury as a 30y/o was difficult. I had to eventually go to Eastry view in whitstable to bee seen by someone. However when request for a sick note at reception this was passed on quickly and given by gp same day.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Angus - Posted on 04 April 2023
I was seen promptly at the time set for my appointment. The staff who dealt with me were polite, efficient and were able to answer further queries that I had. Very good experience.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Naomi - Posted on 05 April 2023
Complete lack of knowledge of staff of what services are available. I was told that the nexus implant wasn't available at BMC, I then ask reception for the contact number for the appropriate clinic. I am then told I can have it at Birchington. I'm offered a telephone appointment in 8 weeks as that is the earliest appointment to discuss, when it's already been discussed with the contraceptive nurse that I am appropriate to have this. I wait the 8 weeks but miss the telephone call by 5 minutes as I am at home on my own caring for my 1 year old. I appreciate I missed the call but to be given a whole day rather than an appointment time is ridiculous. I then rebook, next appointment is another 6 weeks time, then receive a text message cancelling said appointment. Next available appointment is now in May. 12 weeks so far just to speak to someone to get some contraceptives. Ludicrous and appalling service. Honestly the fuss that is made after you have a baby of making sure you are on contraceptives. It would be useful if you could actually access them. Really disappointed in this service.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
I requested a time for my telephone consultation, which was honoured by the clinician. He was very helpful and provided excellent advice.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Julie - Posted on 05 April 2023
I tend to use econsult and find it excellent. Im informed when my problem will be reviewed, and if a gp will call and what day and time. All the staff are friendly and professional
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Elizabeth - Posted on 04 April 2023
Excellent compassionate lady on reception, willing to go that extra mile to help, got me an appointment quickly, hopefully it will be a good result
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
I got a reminder via text of a physio appointment at the practise for this week, last night and realised I had to cancel as I had made other arrangements that I couldn't delay. It lead me to a link to press to book a new appointment. This morning I got a call from the surgery to rebook my physiotherapy appointment which saved me alot of time and was alot easier than trying to do by me ringing in myself. And whilst on the phone someone else had cancelled a later slot with the physio which was perfect for me. So all good I always find the receptionists friendly and helpful at the practise.
Visited April 2023
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Birchington Medical Centre has not yet replied.