Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 1 star out of 5
by Carly - Posted on 04 April 2023
I had been waiting over a year for a referral to a neurologist. I called the hospital to check progress and they informed me that they wrote to my GP 13 months ago requesting more information regarding the referral and because the GP did not respond, they wrote again to say the referral had been rejected. My GP failed to tell me any of this or follow up so I have been waiting 14 month’s for a referral that was never going to happen. I contacted GP to see what was happening and they said they had received the notification from the hospital but couldn’t tell me why nothing had been done about it and didn't seem to care. I had to have a telephone appointment again and when I mentioned other symptoms that may be related, i was told that i need a different appointment to discuss this. It’s so difficult to get an appointment and the receptionists are so rude that it makes you not want to call
Visited April 2023
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Review titled My experience
Rated 1 star out of 5
by Bridget - Posted on 05 April 2023
Receptionist very rude and medications not being dealt with, cancer patient and do not care at all xxxx
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Mary - Posted on 05 April 2023
I wanted an appointment for my ankles as worried about the arthritis and for someone to check a mark on my face just to check it wasn't something nasty but i couldn't get an appointment. I had to phone on the friday after 12 noon when appointments would be available for 2 or 3 weeks later but as i was away then, i still haven't got an appointment. The receptionist was helpful but there was no availabil.
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by Glenn - Posted on 06 April 2023
Very welcoming and friendly staff. Early appointment was fantastic as it allowed me to carry on with the rest of the day.
Visited April 2023
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Review titled My experience
Rated 3 stars out of 5
by Nicola - Posted on 12 April 2023
A lack of communication between surgery, myself and hospital. After being called by the doctor after a routine hrt check I was referred for a scan. I was then phoned by a cancer specialist from the hospital out of the blue. After the scan On 3rd April I asked for the results from the surgery (6th April) or that they were forwarded to the hospital. I was told to come back in a week. I attended a hospital apt on 11 April where they did not have the scan results. I then received a text saying the surgery had made a phone apt for 2 weeks time 24th April with the doctor to discuss results. I went into the surgery to say I didn’t need the phone apt as it was pointless and too late being after the hospital apts and could they just send the scan results to the hospital. They were unable to do that so I requested and now have a paper copy. I have a further hospital apt this Friday 14th for a hysteroscopy. It seems that despite me going into the surgery several times there has been no communication between surgery and hospital even though the original referral came from the surgery. What a waste of surgery resources as well as a worry for myself whilst I wait for tests and results.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2023
The disappointment of not being able to get a face to face appt with a doctor, despite waiting outside at 8am this morning. My friend was desperate to be seen, but was only offered a phone consultation
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by Eileen - Posted on 04 April 2023
From reception to consultation with a doctor I have been given excellent care, the nurses who do the bloods and monitoring of blood pressure have been excellent as well. Great care all round , much appreciated thank you
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by Keith - Posted on 05 April 2023
I have just moved to this area, I'm 65 with heart and cancer issues, but was unable to communicate with my doctor's and could not get to see a doctor in 5 years, this was in Folkestone, so you can imagine how happy I am to have a responsive surgery. Thank you.
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by Susan - Posted on 05 April 2023
Doctor was excellent and helped me so much. Though I was really anxious and tearful, she explained about my hormones and upped my dosages and made me feel so much better.
Visited April 2023
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Review titled My experience
Rated 5 stars out of 5
by David - Posted on 06 April 2023
Serious uti. 111 said Ito get sample to doctor's which my wife did just after 8am, she also managed to explain to reception. Doctor phoned me that morning and sent prescription straight to chemist. Thank you all. Unfortunately ended up back in hospital a day or two later to be re catheterised.
Visited April 2023
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Birchington Medical Centre has not yet replied.