Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing
Rated 4 stars out of 5
by Anonymous - Posted on 16 October 2023
Once you get past reception and get to Doctors it is very good ,but I rang to get results of prior MRI and blood test,I was told by the receptionist they had no results ,i Had a doctor call back told me the results were in ,but told me she wasn’t able to tell me the full results as she didn’t understand the consultant’s explanation,I also have my prescription from pharmacy 2you last month my tablets were late because the doctor hadn’t signed my prescription which meant I had to order them myself to get emergency tablet as I had run out?What I don’t understand is you can’t get to see a doctor ,but if you go to surgeries there is hardly ever anyone waiting , but quite a few ladies walking around with paper in their hand.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Brian Main - Posted on 16 October 2023
Not very happy about Not being able to see the doctor had to have a phone conversation this was ok but would have preferred a face to face
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Prompt appointment
Rated 5 stars out of 5
by James Anthony Buckland - Posted on 16 October 2023
After finding a suspicious swelling and fearing the worst. I called for advice and because it is likely to be what we all dread to hear it is. I was given an appointment for the same day
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Bill Thom - Posted on 02 November 2023
Had a shopping list of things to discuss. Wrote a letter and had a ring back. Prompt appointment and all issues dealt with, including two referrals and prescription. All with a smile.
Visited October 2023
Review titled Beacon Medical Group
Replied on 08 November 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on the service you received . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Always do what they say they will
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Rang because the online system didn’t ask the right question said someone would phone me back, the doctor rang on Saturday morning, we discussed the problem and he prescribed medication
Visited October 2023
Review titled Beacon Medical Group
Replied on 01 November 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on you experience with us . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Great menopause clinic
Rated 4 stars out of 5
by Anonymous - Posted on 19 October 2023
Really helpful telephone appointment- great to review options and plan next steps. Option to review what’s been tried, explore what’s Available and see what possible.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Mary P - Posted on 16 October 2023
I did an e-consult which was acknowledged by email. Doctor rang approx 1 hour, given an appointment for same day. Excellent consultation. Options discussed, further tests pending
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2023
The practice is always helpful and all staff and GPs do their very best to get you the best help as quickly as they can for the best possible outcome.
Visited October 2023
Review titled Beacon Medical Group
Replied on 30 October 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on your positive experience with us . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Very Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Had my flu and covid jabs from booking by text to reminders for appointment to going in on time and out very quickly also booked a recent appointment to see a doctor from a phone call from the doctor to going in to see a doctor very quickly for an examination excellent service also had a problem with getting some medication doctor phoned me at home and told me which pharmacy I could go to in the area for the medication required so helpful when becoming stressed about running out of medication.
Visited October 2023
Review titled Beacon Medical Group
Replied on 01 November 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on the care you received . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Excellent Service from Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
Spoke to doctor after requesting a call back via the telephone reception staff. He was very helpful and he made an appointment for me to see him in the surgery a couple of days later. Very thorough examination and treatment was first class.
Visited October 2023
Review titled Beacon Medical Group
Replied on 11 October 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with us . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group