Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Local Practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 October 2023
My recent experience both for covid and flu jabs plus health concerns and appointments have been dealt with quickly and efficiently. Staff have been pleasant and courteous .
Visited October 2023
Review titled Beacon Medical Group
Replied on 30 October 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on the service that was provided to you, we are happy to hear you have had a positive experience with us . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Vaccinating
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Had my covid and flu vaccines on a Sunday afternoon. Very efficient, only took 5 minutes, no waiting. Very kind nurse and painless jabs. Thank you for a great service.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Face to face consultation with my designated GP
Rated 5 stars out of 5
by Jayne Murch - Posted on 16 October 2023
As always my GP spent time with me so I was allowed to outline the problems I was experiencing. I was not rushed during my conversation with my GP and I have had positive feedback from two of the referrals raised during my consultation
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Practice was good
Rated 4 stars out of 5
by Trevor Dark - Posted on 30 October 2023
Arrived and checked in appointment waiting took longer than expected. Got to see doctor who gave me a good check up recommend other things to do before getting a final check
Visited October 2023
Review titled Beacon Medical Group
Replied on 01 November 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on how your visit went . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Poor communication
Rated 1 star out of 5
by Anonymous - Posted on 16 October 2023
Request a fit note online Received a confirmation email advising it would be done by 6pm on the Friday. If not received use the link in the email On Monday used the link in the email to chase Called up on the Wednesday couldn't get through Called on the Thursday 30 mins to get through Advised a doctor would call my tomorrow as per my email received. That email was never sent to me Also I was fit and had returned to work. Gp Called on the Friday although I was already back to work.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Pleased with support provided
Rated 4 stars out of 5
by Paul Leonard - Posted on 16 October 2023
Leaving this on behalf of my mother who has dementia so won't herself. I am happy with the nurse visits and the support provided. My mother is 92 (and difficult with it) so the treatment is very welcome although I expect you have higher priority patients and limited resources.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2023
Walk in clinic forcCovid vax was organised efficiently and good naturedly. This was in October 2023. I do not usually attend this branch of Beacon as I live in Ivybridge
Visited October 2023
Review titled Beacon Medical Group
Replied on 18 December 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on our COVID clinic . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Good correspondence
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Dr was running a bit behind but still took the time to listen and help deal with the situation I have always been happy with the services I have ret
Visited October 2023
Review titled Beacon Medical Group
Replied on 30 October 2023
Thank you for taking the time to provide Beacon Medical Group with your feedback on you appointments . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again Beacon Medical Group
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Review titled Rather impersonal
Rated 3 stars out of 5
by Anonymous - Posted on 02 November 2023
I had to wait week before my e-consult was actioned. The appt was quick to follow, although I had to wait over 20 minutes after my appt time. The appt itself was rather impersonal but I guess that's the way it is these days.
Visited October 2023
Beacon Medical Group has not yet replied.
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Review titled Swift and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Submitted e-consult at 1030. By 1330 I’d had a call from the GP who listened and understood the issue. They also understood that as a patient with a long term condition I know what works. I was offered an appointment but I felt it wasn’t required. Prescription sent to pharmacy and treatment started straight away! Very impressed not only with the swift service but as a patient I felt listened too and understood. Thank you!
Visited October 2023
Beacon Medical Group has not yet replied.