Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Doctor
Rated 5 stars out of 5
by Nicola Walker - Posted on 04 July 2024
I spoke to my new doctor (I didn’t know I’d been changed over) last week and felt really listened to. Dr Buczek listened and valued my feelings and I felt a weight was lifted of my shoulders immediately. I would recommend him highly and haven’t felt that way in a long time. Thank you Doctor Buczek
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Professional Practice
Rated 5 stars out of 5
by Shirley Gamble - Posted on 13 June 2024
From phone call to Doctor apt in Surgery I was treated with respect & professionalism. I felt I was listened to & given time to talk freely.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Phil Clowes - Posted on 12 June 2024
Doing their best in challenging times. Recent diagnosis of a new heath issue was dealt with methodically and I was kept informed.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Rubbish response times
Rated 3 stars out of 5
by Viv Chater - Posted on 29 May 2024
Having to wait 2 weeks for a phone call when I desperately need a repeat course of antibiotics and antifungal is ridiculous. The problem was healing by 23/05 and a further course then would have cleared this completely, to now be told I will be contacted on 7/06 is a joke!
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Overall a great practice
Rated 5 stars out of 5
by Nicky W - Posted on 22 May 2024
E-consult didn’t have what I wanted to ask about so needed to call. Receptionist was very helpful about the elderly patient I had called for but felt that I was less valued being a younger patient. A visit was arranged for the next day for the elderly patient and I was informed I should complete an e-consult for myself to find I then had to wait another 2 weeks before speaking to my GP. My GP did visit the next day and dealt with the elderly patient and my e-consult so I am very satisfied it was my GP that attended the visit and was able to alleviate my concerns.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Right person at thr right time
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Thank you for seeing my daughter so promptly. Thorough, friendly and professional consultation. On time appointment.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Slow
Rated 3 stars out of 5
by Diane Hardy - Posted on 26 June 2024
Sent in my form got an email that doc would ring in over 2 weeks time. Just to be told to arrange my own physio. Not done as I have been in hospital.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by Michael Swinson - Posted on 05 June 2024
I completed on-line request for pain relief and the was anlmo immediate and was able to collect the same day.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Research is important.
Rated 5 stars out of 5
by Cherry Pryke - Posted on 23 May 2024
I was asked if zi would participate in an ongoing research project. The explanations I reviewed were very good as was the description of the whole process , no pressure was put to participate and I was asked repeatedly if I had any questions. Both the Doctor and the Research Nurse were very forthcoming with their explanations. I hope I am able to continue with this project.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Slow service
Rated 2 stars out of 5
by Robert Newton - Posted on 05 June 2024
I did an e consult nearly 2 weeks ago and I'm still waiting for a call back. I visited recently for another appointment and was told my call would be the next day and that was a week ago. It is impossible to get through to reception via the phone and the e consult is long winded just to get a call back
Visited May 2024
Beacon Medical Group has not yet replied.