The Elms Dental Practice
Cliftonville, Northampton, Northampton, Northamptonshire, NN1 5BEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Sylvia S - Posted on 22 September 2023
When i first got there i was quite nervous, But i must admit i honestly didn't feel a thing , so i booked again for 3 month's, u
Visited September 2023
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 06 September 2023
The long wait for a less than 5 minute appointment. Regularly I find appointments run around 30 mins at least late. Reception smooth and efficient.
Visited September 2023
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Review titled My experience
Rated 5 stars out of 5
by Avril T - Posted on 29 September 2023
The dental hygienist was very informative definitely knew his stuff and was very kind I would see him again!
Visited September 2023
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 28 September 2023
Friendly interaction. Im still very surprised that normal checkups have very limited treatment. It used to be that a small clean was provided. My teeth were fine but not sure what a checkup now offers over a hygenist appointment.
Visited September 2023
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Review titled My experience
Rated 5 stars out of 5
by Paul E - Posted on 06 September 2023
Got my appointment very quickly. The advice given by my dentist was excellent he explained my options very well. The reception staff at were very helpful and patient.
Visited September 2023
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Review titled My experience
Rated 5 stars out of 5
by Robert M - Posted on 21 September 2023
The attention paid during the check and afterwards having filled in my Denplan details and returning them the response from the staff. Already have 5 appointments made for 2023/2024.
Visited September 2023
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Review titled Disappointing
Rated 3 stars out of 5
by Anonymous - Posted on 22 September 2023
My family and I have been with this practice for several decades, but a recent experience has left me shattered. Past experiences at The Elms have been good but in the past three years I have frequently had to rearrange appointments - sometimes 18 months between rescheduled appointments. I was recently diagnosed with gum disease by the hygienist (my dentist had not picked this up) and contacted the surgery to rearrange an appointment. I understand the pressures dentistry is under - so I was happy to reschedule. However I was left feeling bereft after the receptionist informed me my dentist would longer be able to treat me as an NHS patient and my only option was to pay privately. When I stated that I was unable to pay privately I was advised that I could take out a dental plan or NHS website would provide other NHS dentists (there are a very limited number taking NHS patients). As you can imagine in the current economic environment this is an additional cost, and caused significant distress - in fact I cried. I found the approach by this receptionist particularly brutal and have since contacted then surgery to assess my options. Difficult messages need to be handled better.
Visited September 2023
The Elms Dental Practice has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 11 September 2023
Clean practice, I noticed this time in particular that the seat had been washed down from the previous patient which I thought was very good. Polite staff
Visited September 2023
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Review titled Check up
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2023
Ive been a patient here for a long time I love this dental practice its is clean well maintained with excellent care from dentist and receptionists always able to get appointments when needed
Visited September 2023
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 18 September 2023
The dentist is always efficient and pleasant. The woman on the front desk seemed to be distracted and not focused on me.
Visited September 2023
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