Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Dentalcare Hook.
Reviews
-
Review titled Great Dental Practice
Rated 5 stars out of 5
by Ali Wheeler - Posted on 17 October 2023
I had a complicated filling today and my dentist made me feel very calm. He gave me a numbing injection and it didn't hurt at all. I'm very happy with my experience.
Visited October 2023
Review titled Dentalcare Hook
Replied on 25 October 2023
Dear Ali, Thank you for your positive review. We are so pleased that your appointment went well and was pain free. Kind regards, Liz Newcombe Practice Manager
-
Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
Consistent good experiences with my dentist. My experience includes checkups, fillings, and extraction. The booking of emergency bookings is what it is with the NHS, but that's the same everywhere, and the desk staff are polite.
Visited October 2023
Review titled Dentalcare Hook
Replied on 25 October 2023
Dear patient, Thank you for your feedback. We are pleased to provide you with this service. Kind regards, Liz Newcombe Practice Manager
-
Review titled Good practice
Rated 4 stars out of 5
by David Brace - Posted on 17 October 2023
The dentist placed my replacement crown with minimum pain and great skill. He causd little pain and the whole process was shotly completed
Visited October 2023
Review titled Dentalcare Hook
Replied on 25 October 2023
Dear David, Thank you for your positive feedback. I will pass your review onto the dentist. Kind regards, Liz Newcombe Practice Manager
-
Review titled Brilliant dental practise
Rated 5 stars out of 5
by Neil Grant - Posted on 04 October 2023
Dental care hook are simply great. Organised and easy booking process, lovely clean but nicely understated premises, it’s anll anbout the dentistry! My regular dentist is amazing, simply the best dentist I have ever had. Cannot recommend highly enough!
Visited October 2023
Review titled Dentalcare Hook
Replied on 11 October 2023
Dear Neil, Thank you for your lovely review! I shall pass your feedback onto your dentist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager
-
Review titled Feel like doctor from the past
Rated 1 star out of 5
by Angelika - Posted on 14 September 2023
Not sure what happened and why I even paid for the appointment. I came with a specific request, problems which are urgent. Was told to wait till it’s really bad, otherwise come back in 6 month!??? Very unprofessional, strange conversation… 10 min of nothing…will never go back!
Visited September 2023
Review titled Dentalcare Hook
Replied on 18 September 2023
Dear Angelika, Thank you for your feedback. My name is Liz and I am the practice manager at Dentalcare Hook. I apologise that your experience with us was unsatisfactory. You can choose any of the treatment options that were provided to you and we will be happy to go ahead. If you would like to speak with me in more detail please email info@dentalcarehook.co.uk for my attention. Kind regards, Liz Newcombe, Practice Manager
-
Review titled Smooth, quick appointment.
Rated 4 stars out of 5
by Anonymous - Posted on 09 December 2023
Had 3 children 2 under 5 and 1 teenager, very quick and thorough appointment. She was very kind too the kids. I've had bad experience with this dentist previously but so far the last two appointments have been a huge improvement.
Visited September 2023
Review titled Dentalcare Hook
Replied on 13 December 2023
Dear patient, Thank you for your feedback - I am pleased to hear you have noticed an improvement in our service. Kind regards, Liz Newcombe, practice manager
-
Review titled Praise when it’s due
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
First class from beginning to end. A good experience from opening the door to completing the treatment. Well done
Visited August 2023
Review titled Dentalcare Hook
Replied on 24 August 2023
Dear patient, Thank you for your lovely review! We are so pleased your experience at the practice was a positive one. Kind regards, Liz Newcombe, Practice Manager
-
Review titled very good practice
Rated 5 stars out of 5
by Rosemary Law - Posted on 09 August 2023
I am always pleased to go , you are received with politeness , never waiting long to see the Dentist. so very pleased all round.
Visited August 2023
Review titled Dentalcare Hook
Replied on 15 August 2023
Dear Rosemary, Thank you for your kind review, it will be passed onto the team. Kind regards, Liz Newcombe, practice manager
-
Review titled Excellent reception & treatment
Rated 5 stars out of 5
by Robin Gray - Posted on 25 August 2023
Reception was very friendly and well organised, dentist was extremely informative about what he was about to do, was doing, and had done
Visited August 2023
Review titled Dentalcare Hook
Replied on 30 August 2023
Dear Robin, Thank you for your review! I will pass your feedback onto the team. Kind regards, Liz Newcombe, Practice Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
The hygienist was very, very good. Used a desensitising product to lessen any discomfort. Was very considerate as I have a cold. The visit to the dentist following my hygienist appointment went very smoothly & took very little time. X-rays were taken to show that all was OK. I have never had any problems with my treatment at this practice.
Visited August 2023
Review titled Dentalcare Hook
Replied on 09 August 2023
Dear patient, Thank you for your review, we are delighted you are so happy with the service we provide here. Kind regards, Liz Newcombe, practice manager