Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super Friendly
Rated 5 stars out of 5
by JamieB1 - Posted on 25 November 2023
My partner and I have just returned from our first check-up and we just wanted to say how helpful and friendly all the staff were in this clinic. Keep up the good work.
Visited November 2023
Review titled Dentalcare Hook
Replied on 29 November 2023
Dear Jamie, Thank you for your positive feedback regarding our practice. Kind regards, Liz Newcombe, Practice Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Linda - Posted on 14 November 2023
This dentist cares about my teeth and has a fantastic approach giving me great advice and making sure I was happy with the treatment options. I wish all dentists were this good!!!
Visited November 2023
Review titled Dentalcare Hook
Replied on 15 November 2023
Dear Linda, We are so pleased you are happy at our practice, thank you for your review. Kind regards, Liz Newcombe Practice Manager
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Review titled Caring Dentist
Rated 5 stars out of 5
by Margaret Saunders - Posted on 15 November 2023
Excellent care and treatment today for a large replacement filling. Staff phoned me at short notice to say they had a cancellation, I was thrilled to accept the appointment as the tooth was giving me some discomfort. Staff were friendly and professional. Dentist was fantastic and talked me through the procedure step by step. Highly recommend this dental practice.
Visited November 2023
Review titled Dentalcare Hook
Replied on 21 November 2023
Dear Margaret, Thank you for your positive feedback! We are always pleased to be able to see patients sooner and complete their treatment. We are glad your experience was a good one. Kind regards, Liz Newcombe Practice Manager
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Review titled New to practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2023
I have recently joined the practice after moving from Norfolk to Hampshire two years ago. I joined as they opened their practice to NHS patients and I am a pensioner. I have enjoyed both the examination and dental hygenist appointments. I didn't have to wait either time and the staff were both polite and extremly efficient. I would recomend this practice to family and freinds.
Visited November 2023
Review titled Dentalcare Hook
Replied on 29 November 2023
Dear patient, Thank you for your positive review! We are delighted to have been able to accept you as a new patient and provide you with a service you are happy with. Kind regards, Liz Newcombe, Practice Manager
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Review titled Hygienist
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2023
This was the first time I had been to this hygienist and she was excellent. I sadly didn’t catch her name but she works, Wednesday, Friday and one Saturday per month. Thank you
Visited November 2023
Review titled Dentalcare Hook
Replied on 29 November 2023
Dear patient, Thank you for your feedback, we are so pleased that your first hygienist appointment went well! The hygienist you saw is called Charlotte. Kind regards, Liz Newcombe, Practice Manager
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Review titled Great dentist practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Highly recommend Dentalcare hook. I had a hygienist appointment this afternoon and I cannot fault anything. Lovely clean practice, very professional staff & also very patient with me as a slightly nervous customer.
Visited November 2023
Review titled Dentalcare Hook
Replied on 05 December 2023
Dear patient, Thank you for your positive review! We are so pleased your hygienist appointment went well. Kind regards, Liz Newcombe, practice manager
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Review titled Great practice
Rated 5 stars out of 5
by Stephen Harrington - Posted on 29 November 2023
Good service all on time very promptly would recommended this practice ever time be great service go back next week
Visited November 2023
Review titled Dentalcare Hook
Replied on 05 December 2023
Dear Stephen, Thank you for your positive feedback! I will pass this onto the team. Kind regards, Liz Newcombe, practice manager
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Review titled Great advise
Rated 5 stars out of 5
by Shelley Cunningham - Posted on 15 November 2023
My dentist made me feel so at ease as I am nervous when visiting for even a check up. Gave great advice with my sensitivity. Came across as really kind.
Visited November 2023
Review titled Dentalcare Hook
Replied on 21 November 2023
Dear Shelley, Thank you for your positive review! I am so pleased that your experience at the practice has been good and that you felt more at ease here. Kind regards, Liz Newcombe Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
I found the dentist very helpful and knowledgeable. The whole experience was easy and completed very quickly. I will stay with this practice as their service is very good.
Visited November 2023
Review titled Dentalcare Hook
Replied on 21 November 2023
Dear patient, Thank you for your positive review, we are pleased your experience went well. Kind regards, Liz Newcombe Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Our dentist in West Sussex went private earlier this year, and after much searching online I found Dentalcare Hook we’re taking on child patients. From the very first contact I made with the reception staff, I was made to feel valued, welcome and safe in their hands. I nearly cried with relief when they said they’d take my children on as patients as it is so difficult to get an NHS dentist now. Subsequently my daughter needed 4 teeth removed for her Orthodontic treatment, something which my old dentist quoted to do for £600 privately. Dentalcare Hook fitted her in quickly and have taken out her teeth free of charge. The dentist was fantastic; calm, informative and made the experience much more bearable for my daughter who was very nervous. My other daughter also saw the Dental Therapist for a filling, and she was great. I cannot say enough good things about this practice, please do not hesitate to go there.
Visited October 2023
Review titled Dentalcare Hook
Replied on 01 November 2023
Dear patient, Thank you for such a lovely detailed review! We are so pleased you have managed to find our practice for your children. Kind regards, Liz Newcombe Practice Manager