SpaMedica Preston
Number 3, Albert Edward House, The Pavilions, Preston, Lancashire, PR2 2YBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing staff
Rated 5 stars out of 5
by En Jackson - Posted on 05 December 2022
Had my first cataract op yesterday, was a bit apprehensive, but all the lovely staff there put me at ease. The care I received was fantastic. Just looking forward to second op!! Thank you all very much x
Visited December 2022
Review titled SpaMedica Preston
Replied on 07 December 2022
Hi En, thank you for your 5-star review of SpaMedica Preston. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled A Practice which makes me proud to be British!
Rated 5 stars out of 5
by Ian Brooks. - Posted on 27 January 2023
I received treatment for the removal of two Cattaracts at the Preston Facility and the outcome from both Procedures was nothing short of Spectacular, in fact I didn’t realise just how poor my vision had become with the passage of time and I was exhilarated to see the bright new world and topaz blue sky….. everything crystal clear, even viewing it through the temporary 24 hour plastic eye shield! I have worn specticals since I was eleven years old and I am now 79 and best of all the new Lenses implanted in my eyes were Supplied with a prescription to correct my Shortsighted vision and I have been able to throw (recycle) my old glasses away! A real case of Win, Win and Win again because it was all done courtesy of the NHS!
Visited December 2022
Review titled SpaMedica Preston
Replied on 04 February 2023
Hi Ian, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic
Rated 5 stars out of 5
by Joan John - Posted on 21 December 2022
Brilliant staff - very efficient and explained everything to me. Procedure only lasted 5 minutes, have had no problems and eyesight great - can’t wait to have my other eye done.
Visited December 2022
Review titled SpaMedica Preston
Replied on 03 January 2023
Hi Joan, thank you for your 5-star review of SpaMedica Preston. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Carol Howfield - Posted on 03 January 2023
I’ve recently been to SpaMedica for a cataract operation The staff were wonderful, friendly and totally helpful My operation went extremely well and the staff and my surgeon were great and very friendly which helped me to relax. I look forward to going back for my second eye operation. Thank you SpaMedica and happy New Year
Visited December 2022
Review titled SpaMedica Preston
Replied on 03 January 2023
Hi Carol, thank you for your 5-star review of SpaMedica Preston. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Brilliant service
Rated 5 stars out of 5
by Steve - Posted on 07 December 2022
Excellent service from all the staff at Preston. Nothing was too much trouble l would recommend Spa Medical Not so Bolton phone operator but look forward to coming back
Visited December 2022
Review titled SpaMedica Preston
Replied on 12 December 2022
Hi Steve, thank you very much for your 5-star review of SpaMedica Preston. We’re so happy that you’d recommend us to others! Best wishes from the SpaMedica Team
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Review titled Great experience from start to finish
Rated 5 stars out of 5
by Bev Wells - Posted on 31 December 2022
I found all the staff I met to be very friendly and welcoming making my experience a positive one. The surgery went really well as did the aftercare.
Visited December 2022
Review titled SpaMedica Preston
Replied on 03 January 2023
Hi Bev, thank you for your 5-star review of SpaMedica Preston It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic
Rated 5 stars out of 5
by Mike C - Posted on 07 December 2022
Just had my second op, a little apprehensive prior my first op, but both operations were brilliant, no discomfort at all, either during the op or afterwards. I am very happpy and thank you very much indeed.
Visited November 2022
Review titled SpaMedica Preston
Replied on 12 December 2022
Hi Mike, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Utter waste of time
Rated 1 star out of 5
by Craig McClellan - Posted on 27 November 2022
Have just returned from spa medica Preston with my 86 year old father after his surgeon refused to operate due to him being deaf!! He was referred to spa medical via his optician as he has cataracts in both eyes and is almost completely blind. We attended a pre op appointment at Bolton where his eyes were examined, his right eye completely obscured and left barely any better. He was passed as approved for surgery. An appointment was made for 13/11/2022 which we attended. Whilst in the car park my father tripped over a kerb and fell cutting his hands and knee. The nurses at spa medical were great, cleaning him up and applying a dressing to his knee and plasters to his hand. Sadly the fact he now had open wounds the surgeon said that the risk of infection meant they couldn't operate which is understandable. An appointment was then maybe for this morning the 27th November. We arrived this morning for his appointment, waited half an hour and then he was called by one of the nurses to pre op where what would be happening was discussed,that he would have to remove his hearing aid and his right eye marked and then dialated and was taken through to the patient's ward. Now this has all happened over three appointments with nurses, optometrist's etc all havening to talk to him yet not once has his hearing been flagged up by anyone even when he himself repeatedly said when discussed he was completely deaf without his hearing aid. Half an hour or more passes and I find him sat in the corridor across from the theatre and examination rooms with no idea why he was sat there. A theatre nurse then comes to us and tells us that the surgeon has refused to operate because he is deaf, because he had to remove his hearing aid. Three separate times my father has been examined, three separate times he has mentioned his hearing and not once did anyone from spa medica flag this up. A complete and utter waste of time, money, two trips to the doctors for sedatives as he was terrified of the procedure. Now he has to be referred back to the NHS as they say he has to have a general anaesthetic which isn't going to happen due to his c.o.p.d. So it seems highly likely he will in time he will completely lose his sight all thanks to him being deaf. Thanks spa medica, thanks for an utter waste of time.
Visited November 2022
Review titled SpaMedica Preston
Replied on 29 November 2022
Hello Craig, thank you for your review of SpaMedica Preston. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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Review titled wonderful treatment
Rated 5 stars out of 5
by Valerie Ann Binns - Posted on 28 November 2022
All the staff at spa medica were caring and attentive from the transport to the surgeon cannot praise them enough for the service they give thanks to all
Visited November 2022
Review titled SpaMedica Preston
Replied on 29 November 2022
Hi Valerie, thank you for your 5-star review of SpaMedica Preston. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Exemplary Service
Rated 5 stars out of 5
by Anthony - Posted on 18 November 2022
Nothing was any trouble. Every single step of the process explained perfectly, by exceptional staff who were polite, professionals at every single encounter. If I had more eyes? I would not hesitate to go back. This is the best experience ever. A very openly public thank you to all concerned.
Visited November 2022
Review titled SpaMedica Preston
Replied on 21 November 2022
Hi Anthony, thank you very much for your 5-star review of SpaMedica Preston. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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