SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Gertrude hope - Posted on 25 July 2023
Very clean building super-friendly staff make you feel at ease and very efficient.lots of parking space.
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that our staff were able to put you at ease. Warm regards, the SpaMedica team.
-
Review titled Leave Your Worries Behind
Rated 5 stars out of 5
by Theresa Stephens - Posted on 07 July 2023
Thank goodness for eye hospitals like SpaMedica . You can feel relaxed in the knowledge that you are being referred to SpaMedica . All the staff are Kind and helpful from beginning to end. A marvellous ,caring eye surgeon. Painless surgery over with in just over 15 minuets. Now on the road to recovery . Looking forward to getting the other eye done soon. Thanks SpaMedica for giving me back my independence and for all the kindness/caring shown to me.
Visited July 2023
Review titled SpaMedica Poole
Replied on 05 September 2023
Hello Theresa, thank you so much for your 5-star review of SpaMedica Poole. It’s great to hear you had an excellent experience with us. We’re so happy you found our staff so kind and helpful. Warm regards, SpaMedica.
-
Review titled Great service
Rated 5 stars out of 5
by Gerald - Posted on 30 July 2023
They Well absolutely fantastic the staff was pleasant professional new exactly what they were doing efficient and courteous. If only the rest of the NHS was a Efficient as this company.
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
-
Review titled Brilliant!
Rated 5 stars out of 5
by Richard Sloan - Posted on 29 July 2023
From the initial referral to the treatment I can't praise Spamedica enough. The whole process was not only very efficient and professional but it was sensitive and personal as well - at a time which could have been very worrying. Phone calls were answered quickly and support and advice provided quickly. You were left feeling supported and that you were in good hands. There was careful attention to detail, and all staff were friendly and welcoming. The Bourbon biscuits were a great help too! Thank you.
Visited July 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hi Richard, thank you very much for your 5-star review of SpaMedica Poole. It is lovely to hear that our team took such great care of you and we are glad they were able to put you at ease. We’re incredibly pleased that you found them so professional and efficient. Best wishes, the SpaMedica team.
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2023
All the people I encountered were professional, enthusiastic and reassuring. Everything was handled well. I suffer from claustrophobia and the surgeon and team were excellent at helping me through the process. Timing and each step ran smoothly. All aspects were well handled.
Visited July 2023
Review titled SpaMedica Poole
Replied on 30 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. It’s great to hear you had such an excellent experience with us and and we are glad you felt reassured and accommodated for throughout the procedure. Best wishes, SpaMedica.
-
Review titled Positive experience
Rated 5 stars out of 5
by Louise - Posted on 28 July 2023
I didn't know what to expect and was apprehensive about having cataract surgery. People I know who had had surgery said it was not a bad experience. They were right - the medical staff were very reassuring and talked me through each stage and the surgeon made me feel comfortable with the procedure. I am not so worried about having my other eye done, and I can now see with my right eye without spectacles. Wonderful, after discovering I was short sighted when I was 10 - I am now 73 and I am very grateful. Thank you.
Visited July 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hello Louise, thank you very much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that our team were able to reassure you and put you at ease. We look forward to welcoming you back for your next treatment, if you have any queries please do not hesitate to get in touch. Kind regards, the SpaMedica team.
-
Review titled Excellent eye clinic
Rated 5 stars out of 5
by Ratan Ghosh - Posted on 03 August 2023
Recently I had cataract surgery which was done with exceptional precision and skill. It’s early days but I already have improved vision and recovering seamlessly. The whole set up is fantastic with very helpful professional staffs: I am looking forward to cataract surgery of the other eye with peaceful mind.
Visited July 2023
Review titled SpaMedica Poole
Replied on 17 October 2023
Hi Ratan, thank you very much for your 5-star review of SpaMedica Poole. It is lovely to hear that our team took such great care of you. Your kind words have been passed on to them and we look forward to welcoming you back for your next treatment. Wishing you all the best, the SpaMedica team.
-
Review titled Exceptionally Good Experience
Rated 5 stars out of 5
by Trevor Andrews - Posted on 01 August 2023
Recent NHS cataract surgery at SpaMedica was an example of patient care at its very best. Every aspects of my treatment and every individual who was involved was friendly, caring and professional. It was very apparent to me why the Poole Team and Facilities are rated “Outstanding” by the Care Quality Commission. On the basis of my experience I would not hesitate to recommend SpaMedica to family and friends. Long may their excellent service continue. It is much appreciated.
Visited July 2023
Review titled SpaMedica Poole
Replied on 17 October 2023
Hello Trevor, thank you very much for your 5-star review of SpaMedica Poole. We’re pleased that you found our staff so professional and caring. It is so lovely to hear you would recommend our service to others. Best wishes, the SpaMedica team.
-
Review titled First rate practice
Rated 5 stars out of 5
by COLIN RICHENS - Posted on 07 July 2023
I had my cataract procedure on 06/07/23 Very friendly staff, wonderful smooth and efficient processing of the patients and an exceptionally professional medical team in the theatre room . great choice of beverages and biscuits and the cleanest toilets I have ever seen. Can't believe how sharp my vision is now, simply amazing
Visited July 2023
Review titled SpaMedica Poole
Replied on 08 September 2023
Hello Colin, thank you so much for your 5-star review of SpaMedica Poole. We’re happy to hear you had such a good experience with us and we are very pleased to hear our team were able to take good care of you. Warm regards, SpaMedica.
-
Review titled Brilliant practice
Rated 5 stars out of 5
by Audrey Wooderson - Posted on 25 July 2023
I received my second cataract eye surgery a few days ago. I would like to thank all the staff who were very welcoming, helpful and efficient. The atmosphere was friendly &cheerful at both visits. The results of my surgery are so good and for that I must thank my physician, who operated on both eyes. Well done SpaMedica!
Visited July 2023
Review titled SpaMedica Poole
Replied on 08 September 2023
Hello Audrey, thank you so much for your 5-star review of SpaMedica. We are very happy you felt welcomed into SpaMedica and we’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision. Kind regards, SpaMedica.
Information supplied by Spamedica