SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
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Review titled Good Experience
Rated 5 stars out of 5
by Diana Gadsby - Posted on 22 July 2023
I was quite apprehensive about having cataract surgery but found the whole procedure went very well and have no qualms about returning to have the second eye operated on. All the staff were very professional but also extremely friendly.
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Excellent care
Rated 5 stars out of 5
by DerekJ1 - Posted on 30 June 2023
Very good experience, caring staff, all question answers were totally helpful very professional. Would not hesitate to recommend this practice to others.
Visited June 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you would recommend sus to others. Warm regards, the SpaMedica team.
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Review titled Great staff
Rated 5 stars out of 5
by MR ROBIN ALDWORTH - Posted on 10 June 2023
Just had 1st eye surgery. Made to feel very comfortable,. All the staff were extremely kind, & made me feel a lot less nervous . The whole pcedure was amazingly quick & efficient. Couldn't ask for better!
Visited June 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were able to put you at ease. Warm regards, the SpaMedica team.
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Review titled Wonderful practise great template for NHS
Rated 5 stars out of 5
by Derek Baynes - Posted on 15 July 2023
From the time of entering the clinic feeling rather nervous to leaving after the process I was treated professionally, efficiently,kindly and with great empathy with everything being explained in full at each stage.I have to return at a later date for a second procedure and I will do so with great confidence.A wonderful place
Visited June 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled cataract surgery
Rated 4 stars out of 5
by Jen hardie - Posted on 25 June 2023
Very friendly,professional team.Nice relaxed environment. Everything went according to plan.Very pleased with the result
Visited June 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were friendly and helpful. Warm regards, the SpaMedica team.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anthony Morris - Posted on 09 June 2023
Excellent treatment, friendly and happy atmosphere helping to make patients feel at ease. No negatives. Thanks to all the clinicians and staff for making my experience a pleasant appointment
Visited June 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were able to put you at ease. Warm regards, the SpaMedica team.
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Review titled First rate practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2023
Life changing results from exceptional staff and surgeon with utmost care and consideration. I was put at ease and comfort and dealt with professionally by all concerned in a very comfortable and modern environment.
Visited June 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were able to put you at ease. Warm regards, the SpaMedica team.
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Review titled Great Practice
Rated 5 stars out of 5
by John Hearn - Posted on 07 November 2023
I would like to express my sincere thanks to the Surgeons and staff at the Poole Spa Medica Centre. Everyone was extremely polite, helpful and reassuring at every stage of the procedure. I have now had successful Cataract operations on both eyes. First class and once again many thanks.
Visited June 2023
Review titled SpaMedica Poole
Replied on 07 February 2024
Hi John, thank you very much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that our team were able to reassure you and put you at ease. Best wishes, SpaMedica.
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Review titled A very slick operation
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
Second cataract operation yesterday. Again, a very efficient and friendly process. All staff throughout, from home pick-up to home drop-off were communicative, bright and delightful. The clinicians, doctors and nurses inspired confidence and I felt totally reassured. Now looking forward to a second very satisfactory outcome.
Visited June 2023
Review titled SpaMedica Poole
Replied on 30 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. We’re very happy you found our staff so efficient and friendly, it’s so nice to hear that they took such good care of you. Kind regards, SpaMedica.
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Review titled Efficient and kind
Rated 4 stars out of 5
by Susan Virginia Peake - Posted on 04 July 2023
Everyone was very kind, explaining the procedure step by step. It was a lengthy appointment, with waits between the various steps of the process. The cataract operation itself was very quickly done, and after it I was given hot drinks ( it is extremely cold in the operating theatre) and treated with care, and I felt afterwards that it had been well managed. I feel confident now to be facing the second eye operation.
Visited June 2023
Review titled SpaMedica Poole
Replied on 15 August 2023
Hello Susan, Thank-you for the feedback, we are very pleased to hear our staff took good care of you. Best wishes from the SpaMedica Team
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