SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
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Review titled The best
Rated 5 stars out of 5
by Judith Young - Posted on 03 September 2023
From the kindness, politeness and friendliness of reception staff to the utmost professionalism of all nursing staff. Thank you. It has been a pleasure to thoroughly recommend you all. You are a goal to which the rest of NHS services should aspire. From cleanliness, attentiveness and making everyone feel special, to the approach you all made sure your clients are put at ease. Well done and thank you.
Visited August 2023
Review titled SpaMedica Poole
Replied on 08 September 2023
Hello Judith, thank you so much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. Warm regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Steve Newland - Posted on 28 August 2023
I recently had my cataract done and from start to finish the staff were professional, friendly and kind.
Visited August 2023
Review titled SpaMedica Poole
Replied on 05 September 2023
Hello Steve, thank you so much for your 5-star review of SpaMedica. We’re very pleased that you found our staff so professional and friendly and we wish you all the best for the future. Warm regards, SpaMedica.
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Review titled Excellent practice
Rated 5 stars out of 5
by Sue Brown - Posted on 15 August 2023
Just want to compliment Spa Medica Poole for very good service when I recently had two cataracts done. From the moment I entered the door and at reception to the medical staff and consultants, everyone was so caring and kind. Thank you all so much for a good service
Visited August 2023
Review titled SpaMedica Poole
Replied on 30 August 2023
Hi Sue, thank you for your 5-star review of SpaMedica Poole. We are very happy you felt welcomed into SpaMedica and it’s so nice to hear that our team took such good care of you. Kind regards, SpaMedica.
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Review titled Such kind staff
Rated 5 stars out of 5
by MR ROBIN ALDWORTH - Posted on 09 August 2023
Just had 2nd eye done,& as with the 1st,the staff were all so kind & friendly. I was put at ease. The op itself was so quick &easy. The whole thing was a really good experience.
Visited August 2023
Review titled SpaMedica Poole
Replied on 25 August 2023
Hello Robin, thank you for your 5-star review of SpaMedica Poole. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Kind regards, SpaMedica.
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Review titled Great Patient Care
Rated 5 stars out of 5
by Mike Adamson - Posted on 14 July 2023
From the first moment you enter it is obvious this is a patient centre business. From starting promptly to fully explaining the after care at home having my two cataracts done was pain less and efficient. Highly recommend.
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Extremely impressed
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
To echo previous comments, all the positive comments were completely true. Things were seamless from start to finish, have already recommended to friends and family. Thank you so much for the care I received.
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Excellent Clinic
Rated 5 stars out of 5
by Celia Joyce - Posted on 07 July 2023
I have now had both my cataracts done at this clinic, all the staff and facilities are excellent and I would recommend Spa Medica to everyone. Thank you all very much
Visited July 2023
Review titled SpaMedica Poole
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Rodney Marks - Posted on 13 July 2023
Everything was perfect from the surgeon who did the operation to all the staff who were exceptional helpful polite and made me feel at ease at all time and thank you all for the service you gave me
Visited July 2023
Review titled SpaMedica Poole
Replied on 01 August 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us and that our staff were able to put you at ease. Warm regards, the SpaMedica team.
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Review titled Exceptional
Rated 5 stars out of 5
by Irene - Posted on 11 July 2023
From the moment I entered SpaMedica to the moment I left I was given all the comfort , advice and treatment I could possibly need. I went in very nervous having a fear of the unknown but was quickly put at ease by nurses and doctors and the whole procedure was over before I knew it . I am having the other eye done and I won’t be the slightest bit nervous. Thank you to the whole team at SpaMedica Poole for exceptional treatment and care. Thank you also to the cleaning lady whose kind gesture offering to get coffee for my waiting daughter was appreciated.
Visited July 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hello Irene, thank you very much for your 5-star review of SpaMedica Poole. It’s brilliant to hear you have had such a fantastic experience with us and we are very pleased to hear our team were able to take good care of you. Warm regards, SpaMedica.
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Review titled Kind, caring and professional.
Rated 5 stars out of 5
by Janet Mears - Posted on 03 August 2023
This was my second cataract operation and I am delighted with the results. Staff of every grade were kind caring and professional. I thank you all, and would have no hesitation in recommending the clinic and it's staff.
Visited July 2023
Review titled SpaMedica Poole
Replied on 25 August 2023
Hi Janet, thank you so much for your 5-star review of SpaMedica Poole. We’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision and that you found our staff so kind and helpful. Best wishes, SpaMedica.
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