SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2023
Everything went well on the day, treatment was a good success. The staff were very welcoming and supportive as well as being very kind and caring.
Visited September 2023
Review titled SpaMedica Poole
Replied on 13 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. We’re so happy you found our staff so kind and caring. Kind regards, SpaMedica.
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Review titled Efficient practice
Rated 5 stars out of 5
by David Sharpe - Posted on 10 September 2023
Had cataract procedure and service was exemplary. Everything was explained and everything occurred as explained. Actual procedure was carried out with the utmost professionalism.
Visited September 2023
Review titled SpaMedica Poole
Replied on 21 September 2023
Hi David, thank you very much for your 5-star review of SpaMedica Poole. It’s great to hear you had a positive experience with us and we really appreciate your kind feedback. Warm regards, SpaMedica.
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Review titled Issues experienced during trearment
Rated 3 stars out of 5
by Anonymous - Posted on 22 September 2024
Eye one: pain free proceedure! Would have been brilliant if the surgeon had given a little more explanation as to what he was about to do. Eye two: Thought it would be the same as eye one, but proceedure different. Anaesthetic drops put in eye and then the operation started 3-5 minutes. A dull pain felt from time to time during this op, enough to make one wince. I asked the surgeon why at the end and his reply was “ different surgeon - different technique and eyes not the same”. His remark seemed a little callous as I’d had a far better exprience the first time, so unsure how to grade this service.
Visited September 2023
SpaMedica Poole has not yet replied.
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Review titled Excellent practice very professional
Rated 5 stars out of 5
by y a barry - Posted on 15 October 2023
Having cataract surgery was scary for me but I was told everything that would happen in advance of surgery which put my mind at rest and was so surprised how well I could see immediately after surgery
Visited September 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that our team were able to make you feel comfortable and put you at ease. We hope you are enjoying your improved vision. Kind regards, the SpaMedica team.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Mavis Pullen - Posted on 21 September 2023
Very grateful for the appointment, the operation was done in under 4 weeks, from the initial check up, booking date and operation. The staff were wonderful and very helpful, I could not wish for better treatment, thrilled with the outcome.
Visited September 2023
Review titled SpaMedica Poole
Replied on 25 September 2023
Hello Mavis, thank you very much for your 5-star review of SpaMedica. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Warm regards, SpaMedica.
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Review titled Exceptional
Rated 5 stars out of 5
by Mrs Vivienne Steels - Posted on 19 October 2023
I was euphoric when I first took off the eye protector and couldn't believe the brightness of colours and sharpness of detail. I enjoyed the procedure and appreciated the description of what was happening - most interesting. My right eye was "perfect" immediately. The left took about 3 days to achieve this.
Visited September 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hello Vivienne, thank you very much for your 5-star review of SpaMedica Poole. We are delighted to hear you had such a wonderful experience with us and we’re so pleased to hear you are happy with the results of your surgery. Wishing you all the best for the future, the SpaMedica team.
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Review titled Life changing treatment
Rated 5 stars out of 5
by J Elvin - Posted on 02 November 2023
I had cataract operations on both eyes and couldn't wish for any better care. The staff were welcoming and reassuring and the environment was very relaxing. It made me feel very confident in their hands.
Visited September 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hello J, thank you very much for your 5-star review of SpaMedica Poole. We are delighted that your experience with us has been such a positive one and we are glad you felt reassured throughout the procedure. Kind regards, the SpaMedica team.
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Review titled Excellent service
Rated 5 stars out of 5
by Rina Fraser - Posted on 20 September 2023
Just had my second cataract removed.. very efficient. Every thing explained well during the process. Painless. Very pleased with the result
Visited September 2023
Review titled SpaMedica Poole
Replied on 25 September 2023
Hi Rina, thank you very much for your 5-star review of SpaMedica. We’re so pleased that you found our staff so efficient and we’re delighted to hear you are enjoying your improved vision. Kind regards, SpaMedica.
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Review titled Cataract
Rated 5 stars out of 5
by Michael Butterworth - Posted on 26 September 2023
I have had both eyes done at this clinic and the experience was brilliant. The staff were very friendly and helpful and the operation was made less stressful because of this and it was close to home.
Visited September 2023
Review titled SpaMedica Poole
Replied on 16 November 2023
Hello Michael, thank you very much for your 5-star review of SpaMedica Poole. It is lovely to hear that you had such a brilliant experience with us. We are so happy you found our staff so friendly and helpful. Best wishes, SpaMedica.
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Review titled A seamless process carried out by the most professional team
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
I was a very nervous patient but was reassured and talked through every step of the procedure. Every member of the team knew their roles and responsibilities and their concern for my wellbeing was clearly a priority.
Visited September 2023
Review titled SpaMedica Poole
Replied on 21 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Kind regards, SpaMedica.
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