SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent all round service
Rated 5 stars out of 5
by Andy Dunn - Posted on 11 October 2023
I just can’t fault them, the staff very polite and attentive and the consultation very thorough and booking in and waiting time to have my procedure was extremely quick. Also, the post-care was very efficient as they contacted my optician to make my appointment. I just wish all NHS treatments were conducted this way
Visited October 2023
Review titled SpaMedica Poole
Replied on 11 October 2023
Hello Andy, thank you very much for your 5-star review of SpaMedica Gloucester. We are happy to hear you had a pleasant experience with us. Best wishes, SpaMedica.
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Review titled Slick and Professional
Rated 5 stars out of 5
by Keith - Posted on 11 October 2023
I have nothing but praise for this outstanding clinic with its caring, attentive, professional staff. From the Reception Desk through to the operating theatre staff everyone was friendly, caring and assuring. I couldn't have wished for a better service. Thank you.
Visited October 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hi Keith, thank you so much for your 5-star review of SpaMedica Poole. We’re so happy you found our staff so friendly and caring. Best wishes, SpaMedica.
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Review titled Great Service for uus all.
Rated 5 stars out of 5
by Eunice Howard - Posted on 10 October 2023
I was a little anxious about the op but as soon as you arrive all the staff make you welcome and give you detailed information about the procedure. You feel no pain whatsoever during the op and this was over so quickly. Just amazing how the surgeon works with his team. We are so lucky to have SpaMedica in our area and so grateful for the excellent service they provide.
Visited October 2023
Review titled SpaMedica Poole
Replied on 11 October 2023
Hello Eunice, thank you very much for your 5-star review of SpaMedica Poole. It is lovely to hear that our team took such great care of you and we really appreciate your kind feedback. Wishing you all the best for the future, SpaMedica.
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Review titled Great efficient professional care and service
Rated 5 stars out of 5
by Jennifer O'Carroll - Posted on 18 October 2023
Extremely efficient and pleasant staff.Nothing is too much trouble.The high standard of my pre assesment continued with today's cataract operation.Could not believe everything went so smoothly. Congratulations all.
Visited October 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hi Jennifer, thank you very much for your 5-star review of SpaMedica Poole. It’s lovely to hear you had a positive experience with us. Best wishes, SpaMedica.
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Review titled Excellent hospital
Rated 5 stars out of 5
by G Manuel - Posted on 04 November 2023
I had my second cataract operation in October and again the experience was excellent. Everyone from reception staff ,nurses and theatre team were all friendly,caring and professional.Everything explained clearly and you are put at ease. Operation straightforward, painless and quick.Cannot fault anything and I have perfect vision.
Visited October 2023
Review titled SpaMedica Poole
Replied on 09 January 2024
Hi G, thank you so much for your 5-star review of SpaMedica Poole. We’re so pleased that you found our staff so caring and friendly. It is lovely to hear that they took such great care of you. Wishing you all the best, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2023
Very friendly, clean and helpful. Explained everything that was happening as it happened. Nurses and surgeon were very helpful and put patient at ease throughout procedure
Visited October 2023
Review titled SpaMedica Poole
Replied on 07 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. We are so happy you found our staff so helpful. Wishing you all the best for the future, the SpaMedica team.
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Review titled Amazing experience
Rated 5 stars out of 5
by Gaynor Dawson - Posted on 09 October 2023
Had my cataract operation last Friday 6th Oct. My treatment from beginning to end was wonderful. Spa Medica team were so professional put me at my ease and looked after me as I was very nervous. Cannot recommend this clinic enough they really care about you and they took time to explain every procedure.
Visited October 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hi Gaynor, thank you very much for your 5-star review of SpaMedica Poole. We’re happy you found our staff so professional and we’re delighted to hear that you would recommend us to others. Best wishes, SpaMedica.
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Review titled Great Medical Eye Centre
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
Very good pre op assessment in followed by a very good Cataract removal operation. You are given a time to arrive and are seen very shortly afterwards and in both cases the duration is shorter than predicted. Everything is explained very clearly and in simple terms, making the whole process easy to understand and any questions answered. The whole of the staff of Poole Spa Medica are pleasant, helpful and appear to be very happy in there work from the reception team right through to the operating team. Having had a not so good experience in 2021 at a different establishment run by another organisation, I was rather apprehensive about the whole process but was totally put at ease by a fantastic team of people. Highly recommended and very impressed!
Visited October 2023
Review titled SpaMedica Poole
Replied on 09 January 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. It is great to hear you had a positive experience with us. We are very pleased to hear our team were able to put you at ease. Kind regards, SpaMedica.
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Review titled Excellent clinic
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2023
Excellent and highly professional service from a lovely staff.I would have absolutely no hesitation in recommending Spa Medica to any prospective patients.Many thanks for all your attention.
Visited October 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Poole. It is lovely to hear that you had such a brilliant experience with us and it's so lovely to hear you would recommend our service to others. Best wishes, SpaMedica.
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Review titled Professional Care
Rated 5 stars out of 5
by Christine Yerbury - Posted on 06 September 2023
It was my second cataract operation at Spa Medica. I was a little anxious regarding the outcome but I needn’t have been. All the staff were helpful and caring.
Visited September 2023
Review titled SpaMedica Poole
Replied on 08 September 2023
Hello Christine, thank you so much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Warm regards, SpaMedica.
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