SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Christine Tomlin - Posted on 04 November 2023
Excellent practice staff were friendly helpful and caring the hospital was spotless and clean and everyone was super efficient NHS hospitals could learn a lot from them
Visited November 2023
Review titled SpaMedica Poole
Replied on 04 April 2024
Hello Christine, thank you so much for your 5-star review of SpaMedica. It's great that you found our staff so friendly, helpful and caring. Kind regards, SpaMedica.
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Review titled Wonderfull Service
Rated 5 stars out of 5
by Michael Stone - Posted on 27 November 2023
You could not have been treated any better. the staff were caring and catered to your every need, The best experience I have had with any medical practice.
Visited November 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hello Michael, thank you very much for your 5-star review of SpaMedica Poole. It is lovely to hear that our team took such great care of you. Kind regards, SpaMedica.
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Review titled Amazing
Rated 5 stars out of 5
by Sandra Kay Shepherd - Posted on 02 December 2023
From initial assessment, to removal of a cataract in my right eye, I found all members of staff to be polite, professional, explanatory and helpful. The environment is very pleasant and clean. The waiting area has the added advantage of a tv, coffee and tea making facilities, which provide a helpful distraction. I am extremely happy with the outcome of my surgery at SpaMedica, Poole. Thank you!
Visited November 2023
Review titled SpaMedica Poole
Replied on 22 March 2024
Hello Sandra, thank you so much for your 5-star review of SpaMedica. It's brilliant to hear that you found our staff so polite and professional. Warm regards, the SpaMedica team.
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Review titled Very polished organisation
Rated 5 stars out of 5
by Graham Court - Posted on 02 December 2023
A very caring team of people ,from start to finish of your treatment. Something hard to find these days. Well done you!!!!
Visited November 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hi Graham, thank you so much for your 5-star review of SpaMedica Poole. We are delighted that your experience with us has been such a positive one. Best wishes, SpaMedica.
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Review titled Rescue in the rain
Rated 5 stars out of 5
by Claire Gilbride - Posted on 17 November 2023
I want particularly to mention a Receptionist ,who rescued me from having lost my way to the clinic in the pouring rain & who reassured me that in spite of being late,that I would still have my cataract operation that morning. The Nursing staff were so helpful & cheerful & provided me with a fleecy blanket to warm me up after my drenching on the way to the clinic. The surgeon was very efficient, as was the discharge nurse. In my experience, Nurses ,usually explain things better than anyone else in the Medical teams. Thank you all.
Visited November 2023
Review titled SpaMedica Poole
Replied on 04 April 2024
Thank you so much for your 5-star review of SpaMedica Claire. It's great to hear you have had such an excellent experience with our staff and that you found our staff so helpful and cheerful. Kind regards, SpaMedica.
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Review titled Excellent Practice
Rated 5 stars out of 5
by J.Tiramani - Posted on 14 November 2023
Throughout my appointment, all of the members of staff were friendly and helpful. This was the second time I have had cataract surgery here and have been impressed by the care and efficiency of everyone involved. Each time my eye has recovered very quickly with no problems. I would like to thank everyone at SpaMedica.
Visited November 2023
Review titled SpaMedica Poole
Replied on 04 April 2024
Dear patient, Thank you very much for your 5 star review of SpaMedica. We are so pleased to hear you found our staff so friendly and helpful. It's great that you have had such a positive experience with us. Kind regards, SpaMedica.
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Review titled Very efficient
Rated 5 stars out of 5
by Giles - Posted on 23 November 2023
I was treated most professionally and every precaution taken at every stage to ensure the right information about my surgery. The results were brilliant and very successful. Exemplary service well executed.
Visited November 2023
Review titled SpaMedica Poole
Replied on 19 February 2024
Hello Giles, thank you very much for your 5-star review of SpaMedica Poole. We are very pleased that you found our staff so professional. Best wishes, SpaMedica.
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Review titled Excellent care
Rated 4 stars out of 5
by Anonymous - Posted on 13 January 2024
The care i received i found very efficient and everything ran smoothly. And i fully recommend to others in a similar position to myself.
Visited November 2023
Review titled SpaMedica Poole
Replied on 01 May 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. It is brilliant to hear that you would recommend us to others. Wishing you all the best, the SpaMedica team.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2023
My first cataract operation and I was understandably nervous. However I can’t praise SpMedica Poole enough. Every member of staff was supportive and friendly starting at the door with the receptionist. Every step was explained. The process flowed smoothly with excellent organisation. The surgeon and his team introduced themselves and talked throughout the procedure so I knew what was happening and how much longer it would take. After care was attentive and informative explaining the use of eye drops and how to treat the eye at home. Follow up was also covered with a check at my local opticians after 4 to 6 weeks. The building is bright and cheerful and clean with an abundance of hot drinks and biscuits. I now need my second eye treating and will certainly be asking to have it done at SpaMedica.
Visited October 2023
Review titled SpaMedica Poole
Replied on 10 January 2024
Dear patient, thank you very much for your 5-star review of SpaMedica Poole. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that you found our staff so friendly and supportive. Best wishes, SpaMedica.
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Review titled Great Practice
Rated 5 stars out of 5
by Ann Burnard - Posted on 04 November 2023
Excellent treatment from start to finish. Staff very friendly and reassuring. Very much appreciated the door to door service and friendly driver. Really pleased with my new cataract.
Visited October 2023
Review titled SpaMedica Poole
Replied on 09 January 2024
Hi Ann, thank you so much for your 5-star review of SpaMedica Poole. We’re so pleased that you found our staff so reassuring and friendly. Kind regards, SpaMedica.
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