SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Poole.
Reviews
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Review titled Excellent experience
Rated 5 stars out of 5
by Sonia Beck - Posted on 24 January 2024
I am very impressed with whole experience. Not only was the clinical procedure smooth and comfortable, the whole visit was a pleasure. Everyone was welcoming and helpful and made my visit a pleasure. Thank you.
Visited January 2024
Review titled SpaMedica Poole
Replied on 01 May 2024
Hello Sonia, thank you so much for your 5-star review of SpaMedica. We're so pleased to hear that you felt welcomed into SpaMedica. Warm regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Keith Capewell - Posted on 31 January 2024
I have recently had cataracts removed from both eyes - one in November and the other earlier this month. The service from start to finish was excellent and I am thrilled with the results in both eyes. Thank you so much and well done everyone at SpaMedica Poole.
Visited January 2024
Review titled SpaMedica Poole
Replied on 28 May 2024
Hi Keith, thank you very much for your review of SpaMedica. It's nice to hear that you've had a positive experience with us. Best wishes, SpaMedica.
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Review titled Well run and very welcoming
Rated 5 stars out of 5
by Sandra Dixon - Posted on 03 February 2024
The surgery was quick and well explained. The service was lovely and so were the free coffees Parking was free and close to the clinic . Everything went to plan and was all complete within an hour and a half. Had one eye corrected , now waiting for the second. After saying I could see, I really notice the difference now it’s been done. Well done all at SpaMedica
Visited January 2024
Review titled SpaMedica Poole
Replied on 28 May 2024
Hello Sandra, thank you very much for your review of SpaMedica. It's great to hear that you've had a pleasant experience with our service. Best wishes, SpaMedica.
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Review titled Excellent Experience.
Rated 5 stars out of 5
by Dave Lawlor - Posted on 06 June 2024
I can only say positive things about my recent treatment at the SpaMedica Poole practice. I had Cataract surgery for both eyes, all members of staff were friendly, professional and efficient. I had to return for a follow up - Spamedica then provided extra treatment until the issue was resolved. I'd have no hesitation in recommending SpaMedica.
Visited January 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Mr Fred Cottee - Posted on 15 January 2024
Can only praise SpaMedica Poole for service every care was taken throughout my treatment for Cataract removal , everything explained from start to finish. Very helpful and friendly staff so that you are put at complete ease. Would recommend to others.
Visited January 2024
Review titled SpaMedica Poole
Replied on 28 May 2024
Hello Fred, thank you so much for your review of SpaMedica. It's excellent that you found our staff so friendly and helpful. Kind regards, SpaMedica.
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Review titled Friendly efficiency
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
Both visits; the pre- op and op were consistent. I was informed and reassured at every stage. Also there was very little downtime between the stages, so a fast service.
Visited January 2024
Review titled SpaMedica Poole
Replied on 28 May 2024
Dear patient, thank you so much for your review of SpaMedica. It's nice to hear that you've had a positive experience with us. Best wishes, SpaMedica.
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Review titled Cataract removal
Rated 5 stars out of 5
by Lorraine - Posted on 22 March 2024
My 91 year old father had a cataract removed at SpaClinica in Poole. The NHS gave him various options regarding where to have the procedure and we chose this clinic as it had the shorter waiting time though it was further to drive to than the local NHS hospitals. We were very impressed with SpaMedica's organisation and communication.Dad received lots of helpful information regarding what to expect and guidance to follow. When I called to change an appointment the phone was answered promptly and a new date and time was found. A follow up letter arrived soon after confirming the changes. At the consultation prior to the procedure and on the day of the operation, staff at the clinic were welcoming and reassuring. The consultation involved seeing various clinicians and this was well organised with no excessive waiting around. The procedure itself was successful without any complications and has given him much improved vision in that eye. The surgeon was clearly highly skilled and experienced though somewhat lacking in bedside manner.
Visited January 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent Cataract Surgery
Rated 5 stars out of 5
by Anthony - Posted on 02 January 2024
Had my PreOp Assessment on 27th December and my Surgery on 29th December. Very efficient and friendly Staff and Procedure was very well organised from start to finish. Amazed how straight forward everything went and how little after effects. Well done everyone involved in my Care and Surgery.You are100% for Patient Care.
Visited December 2023
Review titled SpaMedica Poole
Replied on 01 May 2024
Hello Anthony, thank you so much for your 5-star review of SpaMedica. It's great to hear that you found our service so efficient and friendly. Warm regards, the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Tony - Posted on 28 December 2023
Very professional treatment when I had a cataract operation in my right eye from the receptionist all the way up to the surgeon . Every step of the way was was expertly explained and put put me at ease . I was very worried of the thought of the operation in the beginning but there was no need to be afraid in the end as the operation was painless and all over in 20 minutes . Would definitely recommend SpaMedica if you ever need a cataracts operation.
Visited December 2023
Review titled SpaMedica Poole
Replied on 01 May 2024
Hello Tony, thank you very much for your 5-star review of SpaMedica. It's great to hear that you would recommend us to others. Warm regards, SpaMedica.
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Review titled Completely satisfied
Rated 5 stars out of 5
by John Bennett - Posted on 24 December 2023
Excellent experience five stars no complaints at all. I had to phone up to find out which eye was being operated on and I felt that the post operative drops were insufficient for me as living alone and administering the drops to myself I had several misfires resulting in a shortage of drops for fifty six application. Please do not take this as a criticism as I repeat all excellent.
Visited December 2023
Review titled SpaMedica Poole
Replied on 01 May 2024
Hello John, thank you very much for your 5-star review of SpaMedica. It's so wonderful to hear that you've had a pleasant experience with our service. Warm regards, the SpaMedica team.
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