SpaMedica Kendal
Juniper House, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient, very professional
Rated 5 stars out of 5
by Margaret - Posted on 26 March 2024
This was the second cataract operation at this clinic. I found the staff very well organised, helpful, polite and considerate. Really appreciated the free tea/coffee and gluten- and dairy-free biscuits. It was good not to have to wait long for the appointments. The booklets of information were useful, but didn't always agree with each other.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Michael bell - Posted on 05 March 2024
Had both eyes done brilliant from start to finish, the first eye I had done before Christmas I was in had surgery and put just over an hour
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2024
I found everyone to be very kind, professional and efficient in their care and approach. From the moment I arrived I felt welcomed and everything was explained very clearly to me. I requested sedation and found this very beneficial.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Exemplary
Rated 5 stars out of 5
by Sue - Posted on 07 May 2024
Quick appointments and very accommodating. Staff brilliant. Had first eye done February, second April. Two different surgeons, both very nice. First eye, less irrigation used, eye watered more and felt scratchy for longer. Second eye nearly drowned! but absolutely no problems with watering, scratchiness. Final check with optician this morning and results excellent.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by William Hastings - Posted on 13 February 2024
I have had two cataract operations at this clinic in December 2023 and February 2024. The clinic is well organised, friendly professional staff and excellent surgeons, Had more waiting time with second visit but care and results excellent.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2024
All the staff at Kendal are very welcoming and friendly. Both eyes are now working well and all went very smoothly Thankyou to the team 5 star
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Great Care Taken
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2024
My mother stated that every time she visited SpaMedica for a review, consultation or actual surgery she was seen and cared for by everyone who was professional, friendly and put her mind at ease as she was nervous at first of having the procedure done. She stated all spa medica personnel were so very helpful.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Reducing waiting lists
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2024
Attended the Kendal unit. Obviously making great in roads into waiting lists, had been waiting 16mths for referral from my eye specialist to Cumberland Infirmary. Steady stream of patients going through the system channelled through process in different areas very efficiently by various staff members to ensure smooth running. Initial assessment and then 2-3hrs on site for the procedure. Only negative was with the admin, has to postpone procedure so cancelled original appointment and re-arranged, unfortunately the original booking and the amended booking were both cancelled so wasn't expected on day of assessment but was able to be added to end of list rather than return on another date. Overall positive experience and an end to waiting to hear. Very easy to get referral via Doctor or Opticians, made aware of service by another service user, should be more widely known that this service is available.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Gerald Kesterton - Posted on 15 February 2024
Just wanted to say a big thank you to everyone at SpaMedica Kendal Who looked after me. highly recommend
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Care and efficiency
Rated 5 stars out of 5
by D G Hutton - Posted on 01 March 2024
Arrangements were precise and helpful and the whole experience of cataract surgery combined efficiency with great care and reassurance. Explanations of the procedures were always given and as a patient I valued both the information and the manner in which it was given.
Visited February 2024
SpaMedica Kendal has not yet replied.
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