SpaMedica Kendal
Juniper House, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled awesome efficiency and facilities
Rated 1 star out of 5
by Jenny Musther - Posted on 07 February 2024
Am extremely grateful to have had 2 cataract removals so promptly after referral. Staff exceptionally kind, courteous, efficient and professional, especially as I live alone. The two actual surgical procedures were very different; the first was gentle, unhurried, reassuring and comfortable. The second felt heavy handed, rough, uncomfortable and rushed, and I was very shaken for a few hours afterwards. However, if the surgeons were not doing 25 cases daily, many of us would still be waiting. Thus this is not a complaint, as surgeons are only human and must get tired under so much pressure. I am delighted to have two well functioning eyes, a privilege compared to so many other area in the world. Thank-you, SapMedica!
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Great Organization
Rated 5 stars out of 5
by roy williams - Posted on 22 February 2024
Impressive and well attentive staff at all levels service presented in an outstanding and professional manner
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Sharon - Posted on 06 March 2024
The people who work there were very professional the place was spotless friendly staff who went above and beyond to help I would highly recommend this place of having cataracts done
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Susan Jones - Posted on 13 February 2024
All of the staff were very friendly and very professional znd made me feel quite at ease , I have to go back for my other cataract done but feel better this time onout it
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Cataract removal
Rated 5 stars out of 5
by M.Reid - Posted on 25 February 2024
I had a great experience at Spa Medica Kendal. All staff extremely friendly and obliging. I was put at ease after being a bit nervous. Everything we explained very well. Spotlessly clean and modern. All appointments were on time and great communication from Spa medica. The procedure was quick and even get a little bag with my eye drops and leaflets and a pen in. Very impressed. Would recommend to anyone having eye surgery.
Visited February 2024
SpaMedica Kendal has not yet replied.
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Review titled Battery hen practice
Rated 2 stars out of 5
by David Rayner - Posted on 05 February 2024
Grateful for the correction surgery but not overfond of being crammed in & having to sit ,facing walls with no distractions, for 4 hours, when operation only takes a few minutes; especially having already spent over 3 hours on previous (assessment) visit….. At my age am well aware of the profit motive involved in filling your clinics to capacity……..
Visited January 2024
SpaMedica Kendal has not yet replied.
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Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2024
Found all staff friendly, helpful and professional. Surgeon for 1st cataract Nov 6th, really lovely and explained everything really well as he went along. No pain at all after op. Just slight discomfort in evening. Not as impressed with 2nd op. on January 12th. Surgeon not friendly and barely explained anything. Started to swab wrong eye until nurse pointed this out. She said he could do op in 3 mins and raised her eyebrows though added that he was good! Eye was smarting and running as soon as out of theatre and much more discomfort than previous time. Suppose the outcome is the most important thing but this 2nd op did detract from my overall experience there, but cannot fault anybody else. I felt sorry for the people waiting for their 1st op, as they would not have understood what was likely to happen, just being told in a fairly aggressive manner to look at the green square before going in to theatre, so would not have known what it looked like, and told before going into theatre not to move. I said I hoped I wouldn’t sneeze and was told I wouldn’t have time to. The only thing said during the op was that I would feel some pressure. It was only after this, I recalled a lady who was waiting for her 2nd op and having the same surgeon, saying that she was afraid not to forget she had to look at the green square as this had obviously been said to her too, in a rather aggressive manner. I have wondered since if the surgeons get paid per op as couldn’t see the need to do the op that quickly and mistaking until told, he was preparing the wrong eye. Other than that excellent care and attention from everyone else.
Visited January 2024
SpaMedica Kendal has not yet replied.
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Review titled Difficult to find
Rated 4 stars out of 5
by Len Baseley - Posted on 06 January 2024
The postcode listed on the website takes you to the middle of a housing estate….apparently this is known by the staff so why not remove it or tell people very explicitly to enter the postal address into satnav. We were late and very stressed as a result. Surgical experience was very good
Visited January 2024
SpaMedica Kendal has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
I have just had my second cataract surgery at Spa Medica Kendal , fantastic clinic & Staff. Can’t thank everyone enough for the way they work do. Thankyou Would recommend to anyone.
Visited January 2024
SpaMedica Kendal has not yet replied.
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Review titled Professional Practice
Rated 4 stars out of 5
by Harry Knowles - Posted on 17 January 2024
I was very apprehensive about this cataract operation being sensitive to any contact with my eyes. What helped me was that one nurse rather than just treating me as another patient was friendly and helpful which reduced my stress levels. Another nurses were just business like. The operation was stressful but only lasted 10 mins. It is important to have good painkillers afterwards because my eye felt like it had been punched.
Visited January 2024
SpaMedica Kendal has not yet replied.
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