SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient professional and kind
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2023
From the initial consultation throught to the actual fitting of my new lens Spamedica were consistently efficient, professional and kind. I have one quibble, the music played in the pre-op waiting area was I think Radio Two. As the majority of patiets are retired perhaps a progamme such as Classic Fm could be more appropriate. Many thanks to all.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us overall. All of your feedback is greatly appreciated and will be taken on board by our teams. Wishing you all the best, from the SpaMedica team.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Evelyn Smith - Posted on 04 June 2023
Very professional team, welcoming and friendly. Both surgeries were successful and the aftercare is excellent
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best, from the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Display name - Posted on 15 May 2023
Returned to Spamedica for second removal and the staff were fantastic once again the place is spotless the staff cannot do enough for you thanks to the two ladies on reception for the coffees and contacting my daughter cannot praise the practice enough
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 16 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're so pleased to hear that you had such a positive experience with us and that our staff took such good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Very pleased
Rated 5 stars out of 5
by Sheila - Posted on 20 May 2023
A very satisfying experience. My husband, who accompanied me, and I were both made welcome, and looked after throughout. Everything was explained to me, and the cataract removal operation was carried out quickly, professionally, and with the minimum of fuss. I felt very pleased to be so well cared for. Well done, all the staff, and thank you for giving me much improved eyesight.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team took such excellent care of you. Wishing you all the best, from the staff at SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Peter Cordingley - Posted on 11 May 2023
This was my second treatment for cateract surgery and both times I was so impressed. The transport arranged for me was very good. All the staff were extremely friendly and helpful. The actual surgery was quicker than I thought. Vision in both eyes was back to normal the next day. This has certainly changed my life for the good
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 12 May 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such an excellent experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled 1st Class
Rated 5 stars out of 5
by Jennifer Anne Bailey - Posted on 08 May 2024
The process was brilliantfrom start to finish! All staff involved we kind and very supportive. Cannot be faulted!
Visited May 2023
SpaMedica Gateshead has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by Valerie Hildred - Posted on 20 May 2023
The treatment I received was prompt, efficient, kind, attentive and reassuring. Can't wait to have my second eye done.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us. We look forward to welcoming you back for your second procedure. Wishing you all the best, from the staff at SpaMedica.
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Review titled A highly professional service
Rated 5 stars out of 5
by Peter Kelway - Posted on 26 April 2023
The entire experience was conducted in a most professional manner. The staff were efficient and all the arrangements were trouble-free, from parking to admission and through to the operation and discharge. The NHS has a number of lessons to learn for its core business.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 26 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled I can see again!
Rated 1 star out of 5
by Punya Palmer - Posted on 16 August 2023
Got my second cataract done in April. So grateful for the procedure, thanks to the nurses, opticians and surgeons for the wonderful job. A new life! I can now see every pixel on the monitor, and every tiny crumb (god-forbid) on the floor. Regards to all, Punya
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 08 September 2023
Hi Punya, thank you so much for your review of SpaMedica. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Warm regards, SpaMedica.
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Review titled Positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2023
I had my first cataract operation on April 13th 2023 and it was not as terrifying as I thought it might be although as I told the staff, it's not something I would queue up to have done. I suppose it's just me!
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 11 May 2023
Hello, thank you for your review. We're very pleased to hear that you had such a positive experience with us - feedback like this really helps to reassure others who are nervous for surgery. Warm regards, SpaMedica.
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