SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Faultless experience
Rated 5 stars out of 5
by Michael Tutin - Posted on 03 July 2023
I attended SpaMedica, TeamValley for a cataract removal operation. I found the whole experience from start to finish as a very smooth experience. Staff were friendly and reassuring at all times, keeping me aware of what was happening next. I found the whole process to be better than I anticipated.
Visited June 2023
Review titled SpaMedica Gateshead
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were friendly and reassuring. Warm regards, the SpaMedica team.
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Review titled Not easy to get to, but when you do excellent reception.
Rated 5 stars out of 5
by peter mctaggart - Posted on 15 June 2023
Had my cataract review done here and then had my first cataract procedure done. Excellent service, the staff are friendly pleasant and professional from the meet and greet to the surgeon. would not hesitate to recommend to anyone needing the surgery.10/10
Visited June 2023
Review titled SpaMedica Gateshead
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled organisation
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
This clinic is extremely well organised, staffed by helpful and cheerful people. My cataract operations were carried out very successfully with no problems at all. I was very nervous with the first one but the whole experience was made much easier by the caring and understanding staff. The operations themselves were totally painless. After the first one my eye was so much better that I was looking forward to getting the other one done as quickly as possible. I am very happy to recommend this clinic to anybody who has eye problems. They are great.
Visited June 2023
Review titled SpaMedica Gateshead
Replied on 30 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Watford. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease and we’re so happy that you’d recommend us to others! Wishing you all the best, SpaMedica.
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Review titled Exceptional quality treatment
Rated 5 stars out of 5
by Pamela Kelly - Posted on 15 June 2023
Excellent experience from start to finish... lovely welcome settleing my nerves..slick teamwork by all the staff... amazing outcome restoring colours and sights I thought had gone forever...clear verbal instructions and booklets dealing with aftercare
Visited June 2023
Review titled SpaMedica Gateshead
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you are enjoying your improved vision. Warm regards, the SpaMedica team.
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Review titled Excellent centre , superb care
Rated 5 stars out of 5
by Mrs Valerie Howey - Posted on 20 June 2023
Have now had two cataract surgeries here. The staff are all super, very welcoming, reassuring & professional. I had to wait 7 months for the first- no surprise in 2022 but only 3 months for the second. Excellent instruction guides, staff made sure you knew what to look for but absolutely no problems. Thank you , highly recommend
Visited June 2023
Review titled SpaMedica Gateshead
Replied on 06 July 2023
Hi Valerie, thank you for your 5-star review of SpaMedica. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Excellent Service
Rated 5 stars out of 5
by MaryRose Ridley - Posted on 15 May 2023
My experience with SpaMedica Gateshead was painless from start to finish. Everything was explained in full what was happening .I was looked after by a professional team .I would certainly recommend this establishment to anyone requiring eye surgery.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 16 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're so pleased to hear that you had such a positive experience with us and that our staff took such good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Gwen Hadley - Posted on 26 May 2023
Vip treatment from entering clinic to leaving after complex cataract operation.All staff were compassionate and totally professional.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 30 May 2023
Hello, thank you for your 5-star review. We're so pleased to hear that you had a brilliant experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Everything fine
Rated 4 stars out of 5
by Ann Hill - Posted on 06 June 2023
Friendly and professional staff members at every stage made me feel comfortable and assured. Procedure itself totally pain free. Two weeks on, everything is fine.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best, from the SpaMedica team.
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Review titled 2 treatments one bad and one very good.
Rated 2 stars out of 5
by Anonymous - Posted on 08 July 2023
My first treatment caused a lot of discomfort and aching which I am still experiencing in mild form around my eye 6 weeks later. My second treatment on the 6th July was totally different. Another surgeon with a different procedure was excellent and I have had no discomfort or symptoms at all. I would thoroughly recommend my second surgeon but not the first.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 11 July 2023
Hello, thank you for your review of SpaMedica. We're very sorry to hear that your first treatment was not as anticipated. It's great to hear that your second procedure was so positive - this is the standard that we aim for at SpaMedica. Wishing you all the best for the future.
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Review titled Great practice
Rated 5 stars out of 5
by Display name - Posted on 15 May 2023
Returned to Spamedica for second removal and the staff were fantastic once again the place is spotless the staff cannot do enough for you thanks to the two ladies on reception for the coffees and contacting my daughter cannot praise the practice enough
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 16 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're so pleased to hear that you had such a positive experience with us and that our staff took such good care of you. Wishing you all the best, from the SpaMedica team.
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