SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Peter Cordingley - Posted on 11 May 2023
This was my second treatment for cateract surgery and both times I was so impressed. The transport arranged for me was very good. All the staff were extremely friendly and helpful. The actual surgery was quicker than I thought. Vision in both eyes was back to normal the next day. This has certainly changed my life for the good
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 12 May 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such an excellent experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled 1st Class
Rated 5 stars out of 5
by Jennifer Anne Bailey - Posted on 08 May 2024
The process was brilliantfrom start to finish! All staff involved we kind and very supportive. Cannot be faulted!
Visited May 2023
SpaMedica Gateshead has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by Valerie Hildred - Posted on 20 May 2023
The treatment I received was prompt, efficient, kind, attentive and reassuring. Can't wait to have my second eye done.
Visited May 2023
Review titled SpaMedica Gateshead
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us. We look forward to welcoming you back for your second procedure. Wishing you all the best, from the staff at SpaMedica.
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Review titled A highly professional service
Rated 5 stars out of 5
by Peter Kelway - Posted on 26 April 2023
The entire experience was conducted in a most professional manner. The staff were efficient and all the arrangements were trouble-free, from parking to admission and through to the operation and discharge. The NHS has a number of lessons to learn for its core business.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 26 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled I can see again!
Rated 1 star out of 5
by Punya Palmer - Posted on 16 August 2023
Got my second cataract done in April. So grateful for the procedure, thanks to the nurses, opticians and surgeons for the wonderful job. A new life! I can now see every pixel on the monitor, and every tiny crumb (god-forbid) on the floor. Regards to all, Punya
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 08 September 2023
Hi Punya, thank you so much for your review of SpaMedica. We’re thrilled to hear that you’re enjoying your improved vision and we wish you all the best for the future. Warm regards, SpaMedica.
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Review titled Positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2023
I had my first cataract operation on April 13th 2023 and it was not as terrifying as I thought it might be although as I told the staff, it's not something I would queue up to have done. I suppose it's just me!
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 11 May 2023
Hello, thank you for your review. We're very pleased to hear that you had such a positive experience with us - feedback like this really helps to reassure others who are nervous for surgery. Warm regards, SpaMedica.
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Review titled Excellent Service
Rated 5 stars out of 5
by Gareth and Marylyn Petty - Posted on 01 May 2023
My experience with SpaMedica was painless and seamless - from start to finish I was dealt with by efficient and professional members of staff. Each step of the process was explained fully and I was given the opportunity to ask questions at every stage.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled 100% positive
Rated 5 stars out of 5
by Aileen Rand - Posted on 28 April 2023
I arrived at Spa Medica with gross apprehension. However I was treated with courtesy and total professionalism. I would certainly recommend this establishment and it's personnel to anyone requiring eye surgery.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled Spamedica Gateshead Great Service
Rated 5 stars out of 5
by Norma Forshaw - Posted on 28 April 2023
The staff were friendly and efficient. I was extremely anxious but the staff were very reassuring and explained the procedure to me in terms I could understand. A very positive experience and I would recommend this clinic for anyone who needs cataracts removed.
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 02 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica team.
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Review titled professional and sympathetic
Rated 5 stars out of 5
by Margaret Hudson - Posted on 19 April 2023
Unsure and slightly wary on initial visit, as not aware of what to expect, but was put at ease. Operation on my right eye was a good experience, and theatre staff were so nice. All members of the staff were lovely, attentive and nothing was too much trouble. I am looking forward to my next visit to have the cataract taken from my other eye
Visited April 2023
Review titled SpaMedica Gateshead
Replied on 20 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best for the future, from the SpaMedica team.
Information supplied by Spamedica