SpaMedica Chelmsford
Fenton House 85-89, New London Road, Chelmsford, Essex, CM2 0PPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
Have visited and been treated at this hospital several times now and have always had excellent service , staff friendly efficient and professional , delivering excellent care . The clinic atmosphere is relaxing and all areas kept to a high hygienic level . Very happy with my treatments would highly recommend this hospital . Waiting time from referral to treatment is in my view very good , easy to contact clinic and they are very helpful .
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. We’re so pleased that you found our staff so professional, efficient and friendly. It is so lovely to hear you would recommend our service to others. Kind regards, SpaMedica.
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Review titled Very happy, I think I can see now!
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2023
They are very, very pleasant and kind people. They offered me drinks and biscuits during the appointment. It was also very clean. The operation did hurts and was a little unpleasant, but this is expected from a cataract removal. They also called me up the following day after the operation to check-up. Very professional, highly recommended!
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It is great to hear you had a positive experience with us. We apologise for any discomfort you may have felt with your procedure, if you have any queries please don't hesitate to get in contact with us. It is so lovely to hear you would recommend our service to others and we wish you all the best for the future. Kind regards, the SpaMedica team.
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Review titled Superb Practice
Rated 5 stars out of 5
by Andrew James Harrison - Posted on 10 November 2023
A thoroughly friendly and professional team. I was quite nervous of my treatment taking place, but all my fears and concerns were proved unnecessary. My procedure as carried out and completed within 10 minutes, and the results have been outstanding. Now looking forward to the next eye to be sorted without any trepidation.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Andrew, thank you very much for your 5-star review of SpaMedica Chelmsford. We are so happy you found our staff so friendly and professional. Best wishes, SpaMedica.
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Review titled My Surgery
Rated 5 stars out of 5
by Kim Smith. - Posted on 02 November 2023
Excellent Service. Very helpfull and polite staff. Everthing was explained in detail, both assesment and Cataract removal. Once in Surgery was put at ease by all the staff. Would recommend Spa Medica to anyone.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Kim, thank you very much for your 5-star review of SpaMedica Chelmsford. We are so happy you found our staff so polite and helpful. It is so lovely to hear you would recommend our service to others. Kind regards, SpaMedica.
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Review titled second good experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2023
This was second cataract removal, As found previously, I had excellent care and reassurance from all staff at all stages of the procedure.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It’s lovely to hear you had a positive experience with us. Best wishes, SpaMedica.
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Review titled Amazing experience where the patient is the "Customer".
Rated 5 stars out of 5
by Michael George West - Posted on 23 December 2023
From the moment you walk through the door and are immediately greeted by staff you are made to feel you are the customer and we are here to help. The whole suite of rooms are immaculately clean and pleasant with ample supply of water, tea, coffee and biscuits. Everything is explained to you step by step and all questions are answered in detail. The actual surgery was very efficient with no pain or discomfort. I was able to be driven home within the hour and after 2/3 days the difference in vison in my right eye was quite remarkable. My sight was restored to as good as it was 30 years ago. Look forward to having my left eye done soon. Highly recommended practice that is well above the standards I have experienced in General Hospitals. Would rate this company 5 stars and above.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 14 March 2024
Hello Michael, thank you very much for your 5-star review of SpaMedica. It’s great to hear you had a positive experience with us. It is so lovely to hear you would recommend our service to others. Kind regards, SpaMedica.
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Review titled Brilliant Treatment
Rated 5 stars out of 5
by Colin Young - Posted on 16 November 2023
Had Cataract surgery yesterday at Spa Medic Which I was fairly apprehensive about, I have to say I needn't have worried, All of the staff Surgeon, nurses and reception were all so kind and professional and put my mind at ease,I am so pleased I went there, the whole experience was painless and now I can see brilliantly, would highly recommend
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hi Colin, thank you very much for your 5-star review of SpaMedica Chelmsford. It is great to hear you had a positive experience with us and it's so lovely to hear you would recommend our service to others. Best wishes, SpaMedica.
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Review titled Professional throughout from check in to discharge
Rated 5 stars out of 5
by Wendy Dawkins - Posted on 22 November 2023
Everyone helpful, knowledgeable & reassuring. Full confidence in surgeon & whole team from check in to discharge
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hi Wendy, thank you very much for your 5-star review of SpaMedica Chelmsford. We are so happy you found our staff so knowledgeable and helpful. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that our team were able to reassure you and put you at ease. Best wishes, SpaMedica.
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Review titled Excellent experience
Rated 5 stars out of 5
by Tracey Cogger - Posted on 02 November 2023
Was nervous to have my first eye surgery but this soon disappeared with the lovely and professional staff. They put me at ease and the surgeon was brilliant. Thank you to all.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 14 March 2024
Hello Tracey, thank you very much for your 5-star review of SpaMedica. We are very pleased to hear our team were able to put you at ease. We are incredibly pleased that you found our staff so lovely and professional.
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Review titled A smooth, comfortable and stressless procedure
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
The entire procedure from Reception to discharge was smooth and organised. The surgeon was fast and the complex procedure was completed in what seemed just minutes. All staff kept me informed and were reassuring.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 07 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It is great to hear you had a positive experience with us. Best wishes, SpaMedica.
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