SpaMedica Chelmsford
Fenton House 85-89, New London Road, Chelmsford, Essex, CM2 0PPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional
Rated 5 stars out of 5
by Susan Lynda Rosier - Posted on 10 December 2023
As many patients are I was very nervous to have the procedure , but I need not have worried because I was dealt with very kindly and was put at ease.
Visited December 2023
Review titled SpaMedica Chelmsford
Replied on 27 March 2024
Hi Susan, thank you very much for your 5-star review of SpaMedica. It's great to hear that our staff were able to put you at ease. Warm regards, the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by ssddjj - Posted on 29 December 2023
Communication very good. Got an assessment in a reasonable amount of time. Extremely lucky to be offered cataract operation the day after my assessment. Extremely pleased with my eye. Only criticism is staff having trouble with the computer system wasting time and prolonging appointments.
Visited December 2023
Review titled SpaMedica Chelmsford
Replied on 14 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. It is lovely to hear that you had such a brilliant experience with us. Best wishes, SpaMedica.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 December 2023
Just got home after my cataract removal. Staff wonderful, friendly. Procedure was very quick, 5 minutes. Lovely surgeon. No pain, strange feeling, but altogether a very good. Thank you to all the staff. Would like to wish all a very Happy Christmas,
Visited December 2023
Review titled SpaMedica Chelmsford
Replied on 26 March 2024
Dear patient, thank you so much for your 5-star review of SpaMedica. It's excellent that you found our staff so friendly. Wishing you all the best for the future, the SpaMedica team.
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Review titled Perfect care
Rated 5 stars out of 5
by Carole - Posted on 07 December 2023
Just had cataract surgery and I can not praise the staff enough. On both pre op and surgery day the staff were caring, reassuring, informative and very attentive. I cannot fault my care at all even as a nervous patient. Thank you Spa Medica I
Visited December 2023
Review titled SpaMedica Chelmsford
Replied on 27 March 2024
Hello Carole, thank you very much for your 5-star review of SpaMedica. It's great to hear that you found our staff so caring, informative and reassuring. Kind regards, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by David Seal - Posted on 22 December 2023
I would like to thank the surgeon, nurses and everyone involved,it was a pleasant experience Everyone was very caring.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello David, thank you so much for your 5-star review of SpaMedica Chelmsford. We are happy to hear you had a pleasant experience with us. Best wishes, SpaMedica.
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Review titled A stress free experience
Rated 5 stars out of 5
by Janet - Posted on 27 November 2023
Like most people, I was nervous, even though I had read up about Cataract Replacement Surgery. From the moment I walked in and was offered a coffee, right though to leaving, everyone was kind and helpful. The nurses were cheerful, and explained everything they were doing, which drops they were using and what to expect at the next stage. The surgeon came over to introduce himself; in the theatre he explained what he was doing and what to expect. the theatre nurses were caring and helpful My final stop was with the post surgery nurse, whereby she explained to me about the drops and aftercare. The booklet supplied explained everything, and I found that very useful when I got home, as I didn't remember all the details! Thank you to everyone.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Janet, thank you very much for your 5-star review of SpaMedica Chelmsford. It’s brilliant to hear you have had a stress-free experience with us. We are so happy you found our staff so helpful and caring. Wishing you all the best for the future, the SpaMedica team.
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Review titled Very good.
Rated 5 stars out of 5
by Robin Love - Posted on 05 November 2023
Excellent service. Very friendly staff. Surgeon gave me confidence and trust a great professional. Talked to me throughout procedure. 4 days in recovery and I feel fantastic.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hi Robin, thank you very much for your 5-star review of SpaMedica Chelmsford. We’re so pleased that you found our staff so friendly and professional. Kind regards, SpaMedica.
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Review titled My experience
Rated 5 stars out of 5
by Dorothy Taylor - Posted on 03 December 2023
I was very pleased with my treatment, the staff were very friendly, i was a bit concerned but i need not have been. I am due to have more treatment in the future and looking forward to it.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Dorothy, thank you so much for your 5-star review of SpaMedica Chelmsford. We are so happy you found our staff so friendly. Kind regards, SpaMedica.
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Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 03 November 2023
It was extremely clean and all the staff were very friendly and explained everything very well and made sure I understood
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. We are delighted that your experience with us has been such a positive one. We’re so pleased that you found our staff so friendly. Kind regards, SpaMedica.
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Review titled Excellent practice
Rated 5 stars out of 5
by Sandra Hudson - Posted on 22 November 2023
I cannot thank the surgeon and nursing staff too highly.They made me feel very comfortable I was extremely nervous and I was treated with great care, the surgeon spoke to me all the time also the staff and nurses were so reassuring. I would like to thank them for making me feel so comfortable, this also includes the reception staff I felt well looked after before,during and after the surgery. Thank you all.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 16 February 2024
Hello Sandra, thank you very much for your 5-star review of SpaMedica Chelmsford. It is great to hear you had a positive experience with us. We're very pleased to hear you went into your surgeries well informed and comfortable. Kind regards, SpaMedica.
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