SpaMedica Chelmsford
Fenton House 85-89, New London Road, Chelmsford, Essex, CM2 0PPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled simply the best
Rated 5 stars out of 5
by martin thomas simon harris - Posted on 25 November 2023
From being picked up,taken to the clinic,met at the door,booked in drops put in eye, to the laser treatment and taken home again all in three hours i can,t praise the clinic high enough, well done to all.
Visited November 2023
Review titled SpaMedica Chelmsford
Replied on 07 February 2024
Hi Martin, thank you very much for your 5-star review of SpaMedica Chelmsford. It is lovely to hear that you had such a brilliant experience with us. Warm regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Margaret Gurteen - Posted on 18 October 2023
I lost a lot of sleep the night before my appt. the next day. But no problem, made to feel comfortable, felt they put me at ease, all straightforward. Many thanks. Would recommend it. Thanks all round.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Hi Margaret, thank you very much for your 5-star review of SpaMedica Chelmsford. We understand that having eye surgery can sometimes make people anxious, so we are delighted to hear that our team were able to make you feel comfortable and put you at ease. It is so lovely to hear you would recommend our service to others. Wishing you all the best, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
Fantastic staff. Clean, friendly atmosphere and highly professional. The care was second to none. If you get the chance to be referred take it. These comments are based on my opinion and experience.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It’s brilliant to hear you have had such a fantastic experience with us. We are very pleased that you found our staff so professional and friendly. Wishing you all the best, SpaMedica.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2023
Writing this review on behalf of my mum couldn’t fault on the first time we went made very welcome with free tea and coffee today as she’s just had her operation and again couldn’t fault service and refreshments.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. We are delighted that your Mums experience with us has been such a positive one. Best wishes, the SpaMedica team.
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Review titled First class professional caring and friendly service.
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Following my initial appointment to define my medical needs regarding cataracts in both eyes I was booked in for surgery on two separate dates, March & October which included transport to from home - excellent service. The dates were arranged to fit in with my other commitments. On the relevant dates I was booked in by the friendly reception staff and provided with free cup of tea etc. I was then called forward for surgery after about an hour, in line with the procedure notice at reception. Accompanied by a friendly staff member I then proceeded to the surgery via a couple of offices where I was advised of pre op matters also receiving necessary drops. At the last I was met by the the surgeon who like other staff was extremely friendly then taken to surgery where the friendly atmosphere was clear amongst staff present. Surgery to my surprise was, all be it scary (eyes) in the circumstances was extremely quick. Then helped to a recovery waiting room before being taken to a post op office where I was met by a clinician who advised me what I should and should not do post op supplying me with drops to be used daily in my case for two weeks. Then journey home . The visual improvement that I have gained is remarkable all down to the excellent care and treatment I received. Yes naturally at first I had my trepidations, being eyes but I would recommend anyone with similar problems to have the surgery.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It’s great to hear you had such an excellent experience with us and we are glad our team were able to put you at ease. We’re delighted to hear you are so happy with the results of your surgery and enjoying your improved vision. Wishing you all the best, SpaMedica.
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Review titled Superb treatment
Rated 5 stars out of 5
by Joyce - Posted on 13 October 2023
This has been a remarkable experience from my first appointment to having my left cataract operated on yesterday. Staff, nurses, and doctors were all polite, extremely helpful and considerate of my age and mobility. I highly recommend this eye hospital at Chelmsford and actually look forward to my next one being fixed.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Hello Joyce, thank you so much for your 5-star review of SpaMedica Chelmsford. It is great to hear you had a positive experience with us and it's so lovely to hear you would recommend our service to others. Wishing you all the best, SpaMedica.
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Review titled Fabulous service
Rated 5 stars out of 5
by Anne Collings - Posted on 18 November 2023
First cataract op and was put at ease by friendly helpful staff. All went smoothly and I can’t wait to get the other eye done.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Hello Anne, thank you so much for your 5-star review of SpaMedica Chelmsford. We are so happy you found our staff so friendly and helpful. Kind regards, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Raymond clow - Posted on 30 October 2023
Very professional service from call centre to cataract operation. Friendly staff. Got referral appt very quickly and appt for op within days. Nice clean surroundings in waiting room with free coffee and biscuits.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Hello Raymond, thank you very much for your 5-star review of SpaMedica Chelmsford. It’s lovely to hear you had a positive experience with us. We’re so happy you found our staff so friendly. Wishing you all the best, SpaMedica.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
Attended today for my first cataract operation. From start to finish, a very pleasant experience. All the staff were very friendly.
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. We are happy to hear you had a pleasant experience with us, we are so happy you found our staff so friendly. Kind regards, SpaMedica.
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Review titled Efficent service
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
From welcome at entrance to check I had transport on exit, every step was reassuring and explained well. I have every confidence for second eye. Nothing to worry about!
Visited October 2023
Review titled SpaMedica Chelmsford
Replied on 28 November 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Chelmsford. It’s lovely to hear you had a positive experience with us. Warm regards, SpaMedica.
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