SpaMedica Bedford
Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Left eye op
Rated 5 stars out of 5
by Bill cawte - Posted on 08 June 2023
I was very nervous before my op but the staff very friendly and efficient, following all instructions from the surgeon i came out of op stoll a bit worried but all was ok i could see straight away hardly any discomfort. Brilliant job
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled Efficient and friendly service
Rated 5 stars out of 5
by Alan Harris - Posted on 07 July 2023
The first appointment came quite quickly with the operation not long after. Very well organised clinic with efficient staff who explained everything well.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Made cataract removal a great experience
Rated 5 stars out of 5
by Donovan Munn-Barron - Posted on 01 August 2023
In all our dealings for my wife at SpaMedica Bedford we always felt like guests rather than patients, the attention and care my wife received exceeded all our expectations, the clinic was clean and bright, all the staff were unfailingly nice at all times and all of them knew what they were doing. The explanations of what was going to happen and the operation itself were first class and the aftercare ids great with lot's of helpful information and advice along the way. We wouldn't hesistate to recommennd them, they stand as a great example of what all medical services should be!
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 September 2023
Hi Donovan, thank you so much for your 5-star review of SpaMedica Bedford. It’s lovely to hear that our team took such great care of you. it's so lovely to hear you would recommend our service to others and we wish you all the best for the future.
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Review titled Super efficient
Rated 5 stars out of 5
by Claire McMenamin - Posted on 24 June 2023
Had a cateract operation and the whole process from pre op assessment to actual surgery has been very very good. Clean modern facilities. All staff were helpful and reassuring. Am delighted with my new vision
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were able to reassure you. Warm regards, the SpaMedica team.
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Review titled Excellent Facility
Rated 5 stars out of 5
by Patricia Ann Moren - Posted on 15 June 2023
The service I received was very planned and efficient with great care taken in each part of the process of my identity and if I was fully conversant about the procedure , which eye was being operated and and the follow up proceess. I was addressed by name when entering the reception area which felt really welcoming. I was then taken to see the admitting nurse, followed by the theatre nurse who explained the drops she was putting in my eyes and what action they would have. The consultant them came to see me and again checked my details, the eye that was being operated on, what I would be experiencing in theatre and that I would be wearing an eye patch until the following morning. After the surgery I was taken to see the discharge nurse who again checked my details and if I was happy with my treatment. She then went through the possible side effects of the surgery and what to do it I was worried. She spoke in detail about inserting the drops, frequency and length of the treatment. She also gave me a chart to keep a record of the drops and what to in the unlikely event I did not have enough drops to complete the treatment. She then checked again that I was happy with the information I had been given. She then took me to the reception where I was given a follow up appointment and my son then drove me home. This really was a very impressive series of interactions. I felt relaxed and unworried the whole time and I have no concerns about having my other eye done From the point of view of the premises they were absolutely spotless and a very impressive, welcoming building.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 15 April 2024
Hello Patricia, thank you so much for your 5-star review of SpaMedica. It's excellent to hear that you felt welcomed and that you've had such an excellent experience with our service. We're thrilled to hear that relaxed throughout your experience with us and we wish you all the best for the future. Kind regards, SpaMedica.
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Review titled Another great experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 June 2023
I had my second cataract procedure yesterday. I was not disappointed. Once again the care, attention to detail and expertise was second to none. I cannot recommend this organisation enough.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that you would recommend us to others. Warm regards, the SpaMedica team.
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Review titled Really great practice
Rated 5 stars out of 5
by Mrs I.caston - Posted on 04 July 2023
From beginning to finish. Staff and service couldn't be better. Very friendly and easy to talk to about everything. Surgernts kept me relaxed during op. And confident with all processes.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled A great experience.
Rated 5 stars out of 5
by Mr Richard Caddy - Posted on 10 June 2023
Despite what seemed like a long waiting time once checked in it was most efficient. The surgeon was very friendly and communicative. The 3 hour time estimate given in the Spa Medica booklet was exacrly right. Maybe an explanation of the time between arrival and surgery would be useful to patients. All staff were very good and the tea and biscuits were most welcome.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 31 August 2023
Hi Richard, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had a positive experience with us. Wishing you all the best, SpaMedica.
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Review titled Lovely practice
Rated 5 stars out of 5
by Margaret - Posted on 26 June 2023
Staff really friendly puts you at ease straightaway, place nice and clean, staff asks if your okay throughout your stay.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Very pleased
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2023
This was my second visit having had my other eye operated on last year. Once again I found all staff members very welcoming, friendly & reassuring. I've been able to reassure friends who will need the operation in the near future who hopefully will be referred to you. So thank you to you all.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Bedford. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them and it's so lovely to hear you would recommend our service to others. Best wishes, SpaMedica.
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