Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great service
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2024
Having felt quite low, tired and unmotivated for the first few months of 2024 I decided to look into therapy following a leaflet I had received through the front door from the Council. Referral was quick and I was paired with a lovely therapist for a series of 6 CBT sessions. I found talking and the tasks given to me to consider and complete helpful for me to gain some clarity around what were my triggers and how to cope and I really enjoyed the experience and hope to be able to maintain where I am now. Thank you.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 15 August 2024
Dear Patient, Thank you for writing about your finding out about and attending therapy with Croydon Talking Therapies. Your comment will be passed to the service for their feedback.
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Review titled Really friendly practice
Rated 5 stars out of 5
by Maddy R - Posted on 01 May 2024
I liked how friendly this practice was, it always felt like I was talking to real people the whole time, I felt like they really cared about me and my situation/improvement. I enjoyed the self-improvement/independent style of the Silvercloud therapy and that joined with weekly reviews with a therapist to support me was the perfect combination for me as I didn't want to talk about my situation anymore, I wanted to just find ways to move on from it. My supporter was great in this experience for me, making me feel like I was cared about and there was someone there for me, she was very kind and enthusiastic about helping me. Thank you very much all your help!
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Maddy Thank you for writing about your experience of Silvercloud at Croydon IAPT. Your thanks will be passed on to the service for their feedback.
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Review titled CBT Course
Rated 4 stars out of 5
by Colin D - Posted on 19 April 2024
I completed a CBT course for mainly anxiety and worrying thoughts as well as some symptoms of depression. The course lasted 6 weeks and I was guided and supported by a practitioner from SLAM. I found the course very valuable and by the end of the course I was much more able to control worrying thoughts and my anxiety was much reduced. The support I received on a weekly basis helped me to get the most from the course and the practitioner was able to help with any questions and problems I was experiencing.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Colin Thank you for writing about the your CBT course at Croydon IAPT and how valuable you found this. Your comment will be passed to the service for their feedback.
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Review titled Great help
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
I was struggling with my thoughts and have the number a call and it was good that I did as it has helped me have some control on my thoughts
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 06 June 2024
Dear patient. Thank your providing this feedback about your experience of using Croydon Talking Therapies. This comment will be passed on to the service for their feedback
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Review titled A Good Experience
Rated 4 stars out of 5
by Janet Wilson - Posted on 03 July 2024
I was nervous at the beginning of the early sessions but my practitioner was very focussed and put me at ease while always continuing with her material. The course is well planned, with a booklet to follow and assignments each week and by the end there is a good volume of helpful material and extra fliers for future reference. I benefited from constant encouragement to stay with the plan along with plenty of repetition of assignments. There was a gradual build up of what I was expected to accomplish between sessions but I never felt criticism of any sort if I did not manage everything. Rather I was encouraged not to be too hard on or expect too much of myself but to be pleased if I took small steps towards success. It was very helpful to look at thought patterns and meet the black dog of depression. I am glad to have completed the course with such a gently persistent practitioner.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Janet, Thank you for describing your experience with Croydon Talking Therapies and how you have benefited. Your feedback has been passed to the service for their feedback.
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Review titled OCD CBT Therapy
by Anonymous - Posted on 10 April 2024
After finding out I was pregnant, I became very anxious and fell into a really dark place. I really wasn't enjoying my pregnancy and my midwife recommended I speak to Talking Therapies. After initial consultation, I've recently completed an intense CBT course to support my OCD. Before pregnancy, I knew I had slight OCD tendancies, but the course has allowed me to understand those behaviors and to start to fight back against them, allowing me to regain my life. I know I still have work to do, but I genuinely think it changed my life. My therapist was brilliant - he provided a safe space to share my deepest thoughts. These were feelings I hadn't ever shared even to my husband. I really liked how my therapist gave me lots of models which helps me understand OCD, but we also identified homework each week so that I could continue to work on improving outside of the sessions. I really recommend that anyone in a similar situation gets this support and I will be forever grateful for my therapist for supporting me through this period of my life.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Patient, Thank you for explaining how Croydon IAPT has helped you through this period of your life. Your recommendation to others is most welcome and your comment will be shared with the service for their feedback.
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Review titled Life Changing Therapy
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2024
This has been a life changing experience for me. I struggled with social anxiety for the longest part of my life. But as we speak right now my life is better than it was before I started therapy. There was a lot to unpack and my therapist was very good at finding the root cause before finding the possible solutions. I learned a lot about myself. I did a lot of experiments throughout the journey and there was gradual improvement in my well being. I am so grateful and happy with where I am today.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Patient. Thank you for writing about how life changing Croydon Talking Therapies has been for you. This will be passed to the service for their feedback
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Review titled Excellent Support
Rated 5 stars out of 5
by Samuel Ohanenye - Posted on 19 July 2024
I got the help i wanted/needed. My therapist was great, attentive and very supportive with my problems. He gave great advices and guided me through strategies to help combat my problems. The experience was very effective, and i’m in a better position compared to the beginning.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 19 July 2024
Dear Samuel Thank you for commenting on the Croydon Talking Therapies service and how you are now in a better position than you were. This will be passed to the service for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Janet - Posted on 07 May 2024
Very helpful, all aspects if therapy explained. Full understanding of my problems. Counsellor very helpful.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Janet. Thank you for leaving your comment about how helpful the service was to you. This will be passed to Croydon IAPT for their feedback.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Raffaella Zahra - Posted on 25 April 2024
I was paired with a practitioner very quickly after referral, and she was utterly fantastic. She tailored the course completely to my needs, taking into account my disability, and was so encouraging and responsive to my thoughts. She has helped me immeasureably, and it's the first time I have truly felt such an improvement in my mental health.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Raffaella Thank you for writing about your positive experience of Croydon IAPT and of your resulting improvement. Your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust