Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Croydon Talking Therapies.
Reviews
-
Review titled Excellent Therapy
Rated 5 stars out of 5
by Julie Williams - Posted on 20 June 2024
My therapist guided me through the process of being able to be more assertive and to be able to build my confidence. His support and guidance were fantastic and I would recommend him to anyone who needs guided CBT.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Thank you for this comment about how it has helped your confidence. Thank you also for recommending the service to others. This will be passed to the service for their feedback
-
Review titled Helpful and supportive
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2024
The face to face therapy appointments were so helpful and the therapist was knowledgeable, compassionate and supportive. I was able to make great progress towards my goals and feel much happier and calmer. Having never had therapy before, I would definitely recommend this service.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 24 May 2024
Dear Patient. Thank you for providing this comment on your therapist and therapy sessions. This and your recommendation of the service will be passed to the service for their feedback.
-
Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
I was extremely happy with the service/ advice and strategies that I received during my appointments. It was refreshing to have the support and understanding and a listening ear every week, and to be given tasks to complete and guidance to look at things from a different Perspective! I found the whole experience a very positive one.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Patient, Thank you for writing about how positive your experience was of Croydon Talking Therapies. This will be passed to the service for their feedback.
-
Review titled Helpful to process issues and feelings
by Dhivya Kesavan - Posted on 17 July 2024
I have two health conditions acting parallel at the moment - peri menopause, which is ongoing since 2020 and post viral fatigue syndrome, I got in Jan 2024. I was struggling to manage my symptoms and was referred by GP to counselling. I am very grateful that we have these services as I was able to articulate my mental, physical and emotional feelings more clearly. I was given advice on managing these symptoms in a pragmatic manner. I was also referred to the long covid group meetings. Thank you for all the help. I am 70% better than I was in Feb 2024.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 18 July 2024
Dear Dhivya, Thank you for leaving this feedback about Croydon Talking Therapies. Your gratitude for these type of services and to everyone everyone at Croydon IAPT will be passed to the service.
-
Review titled Lovely.
Rated 4 stars out of 5
by Lauren - Posted on 15 May 2024
Overall experience was lovely and I didn't feel as scared as I thought I was going to be. I feel like it has helped. I liked my therapist. She was nice and friendly, I was scared I was going to get someone who wasn't. Would do again if I felt like I needed it.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 16 May 2024
Dear Lauren, Thank you for making this comment about Croydon IAPT and how helpful it has been to you despite your prior fears. This will be sent to the service for their feedback.
-
Review titled Transformative
Rated 5 stars out of 5
by Emma - Posted on 21 May 2024
I am so grateful for the help of the therapist at Croydon Talking Therapies and the work that we did together. I was sceptical upon arrival, I couldn't see how talking therapy could help my specific problem. The progress I made was incredible. My therapist was professional and also personable, I felt safe, and I appreciated my therapists confidence in my ability to get through this really tough time in my life. This therapy gave me back a part of my life that I couldn’t access and enjoy for over a year, I am so grateful. I entered the first session as a sceptic but left the final session amazed at how my life had changed in just a few months. It was tough doing the work but all the discomfort was worth it to have made the progress that I have.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 21 May 2024
Dear Emma, Thank you for writing this review and explaining how transformative therapy from Croydon Talking Therapies has been and of your initial scepticism. Your comment will be passed to the service for their feedback.
-
Review titled Great therapist
by Ricardo Ribeiro - Posted on 09 May 2024
It was a great experience working with this therapist it felt like I was totally understood and my problems accepted them to help me work throughthem. It was great to be helped by being given some great tools and methods to get control my anxiety, anger and depression. We would both work through the paperwork and the therapist would make sure o understood it and even helped me by adapting tools and past tols I had learned to help my through my problems her understand my learning method made working through my problems and coming up with coping methods so much easier. We made great progress in dealing with my anxiety, depression and stopped my being a recluse helping my become comfortable leaving the house and conquering my fears.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Ricardo Thank you for writing about your experience of Croydon IAPT and how they have helped you take back control and you are more comfortable leaving your house. Your comment will be passed to them for their feedback.
-
Review titled Supportive sessions
Rated 4 stars out of 5
by Zoe - Posted on 10 June 2024
The talking therapy sessions helped me to manage my anxieties more independently. The practitioner who guided my sessions was friendly and sensitive to my experiences.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Zoe Thank you for providing this feedback on your experience of Talking Therapies. This will be passed to the service for feedback purposes.
-
Review titled My Therapist was great
Rated 4 stars out of 5
by Anonymous - Posted on 30 July 2024
The title sums it up. My Therapist was great and I could tell they put in a great amount of effort into helping me. If all therapist were like them the world would be a better place
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear patient, Thank you for making this comment about your therapist at Croydon Talking Therapies, which has been passed to the service for their feedback.
-
Review titled Brilliant !
Rated 5 stars out of 5
by Channing - Posted on 05 May 2024
My therapist walked into my life at a time when I needed them most and really helped me through a difficult time, I went to Croydon talks for health anxiety and part way through somthing really happened and the sessions were adapted to help me with the current problem which was so lovely and I felt really cared for and listened too. If you ever feel cautious about reaching out for talk therapy, like I was, this service is lovely, I wasn’t comfortable meeting in person so our sessions were phone calls with the option of meeting in person if I wanted to. Thankyou to the person who helped me, you are a wonderful person and I miss talkin to you every week! Thankyou for your amazing support
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Channing. Thank you for writing about your experience of Croydon Talking Therapies and your recommendation to others who may be cautious as you were. Your comment and thanks will be sent to the service for feedback purposes.
Information supplied by South London and Maudsley NHS Foundation Trust