Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Croydon Talking Therapies.
Reviews
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Review titled Starting to progress
by Martyn Head - Posted on 17 July 2024
My experience was very positive and helped me focus on the plan and not the mood. It also helped me see how my thinking patterns had become distorted into a spiral of negativity that was feeding my depression. The therapist was helpful because they were able to respond to my issues, needs, and thinking as well as keeping to the agenda of the therapeutic approach. If I had a criticism it would be that half an hour is not quite long enough. I am very grateful to my therapist for supporting me in taking the first steps towards recovery and identifying potential way forwards with alternative therapeutic support. The sessions certainly made a difference and I feel much more optimistic about dealing with the ups and downs of my future Much appreciated! Thankyou.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 18 July 2024
Dear Martyn, Thank you for writing about your experience of Croydon Talking Therapies and how they have helped you. Your view on the length of the sessions will be passed on along with your comment and thanks to the service for their feedback.
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Review titled Practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 June 2024
I found the treatment very beneficial. The staff were very nice and accomodating. The only improvement would be to speed up the waiting times
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 06 June 2024
Thank you for your comment which will be passed on to the service and they will note your comment about waiting times.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
The practitioner was very friendly and helpful and the advice given pretty basic but sensible. It certainly gave me a kick-start.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Patient Thank you for saying how friendly and helpful the service was. This will be passed to the service for their feedback.
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Review titled Fantastic
by Wayne - Posted on 23 May 2024
Had a lot of uncontrollable stress and worries and felt like there's no end, I wish that I went for help a lot sooner. I was to embarrassed and proud to ask for help but from the assessment and therapist there was no judgement. If your suffering ask for help you want regret it. Thank you to my therapist and rest of the team.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 24 May 2024
Dear Wayne, Thank you for your advise to others, your reservations about asking for help, your experience of therapy and your thanks to your therapist and the service. This will be passed to them for their feedback.
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Review titled Interesting and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
The course itself is comprehensive, with lots of ideas to support anyone who has worries, anxiety, stress, or simply feeling like the can't cope. I have found it difficult to cope with various stresses over the past couple of years, and have taken quite a few positive ideas away from the course. Some of it did not register with me, but there are plenty of ideas and exercises, so I'm pretty certain that wherever people may be on the stress scale, they will take away something useful. Most helpful was the reminder that it's not a bad thing to have worries, but try not to overthink or catastraphise. It was also very helpful to have a dedicated supporter, whose comments and advice I found to be intuitive and directly applicable to my situation. My advice would be - if you have worries, go for it!
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 06 June 2024
Dear patient, Thank you for writing about your experience of how Croydon IAPT has helped you with your stress and your recommendation to others. Your comment will be passed to the service for their feedback.
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Review titled Very supportive service
Rated 5 stars out of 5
by Kerry - Posted on 28 June 2024
I had my initial triage within a very short time frame and was perfectly matched to a Therapist that was very supportive in working collaboratively in order for me to reach my goals and identify the best way to achieve this. My therapist was amazing and I am very grateful to her for assisting me to navigate my way through a difficult period. The techniques that were used have been life changing for me.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Kerry, Thank you for writing about your experience of Croydon Talking Therapies and how it helped you navigate your way through a difficult period and how life changing it has been for you. Your comment will passed to the service for their feedback.
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Review titled Excellent service
Rated 5 stars out of 5
by Tom Jewell - Posted on 09 June 2024
Croydon Talking Therapies is an excellent service for giving people the skills to manage mental health issues. I had a 6 week program and I feel a lot better. Thank you.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 20 June 2024
Dear Tom Thank you for your commendation of Croydon Talking Therapies and how you are now feeling a lot better. This will be passed to the service for their feedback.
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Review titled Life-changing
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2024
I was really impressed with this service and my therapist in particular. The clinic is very well organised and communication is great. My therapist was very kind, totally non-judgmental and attentive. I felt my worries weren't worthy of free NHS therapy and felt embarassed to talk about them, but came to the service because they were affecting my life so negatively. And I'm so glad I did. The tools I've learnt have made a dramatic difference to how I feel and can be reapplied to my life going forward. I really feel CBT is something everyone should be taught at school.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Patient, Thank you for saying how impressed you were with the service and your therapist. Your comment will be passed to the service for their feedback.
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Review titled So grateful
by Anonymous - Posted on 26 July 2024
Struggling to cope post partum, I was given kind support and very practical strategies to help me cope with low self esteem and negative thoughts. I feel I made a great deal of progress and I am now equipped with tools I can continue to use and help me with me mental health.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 18 September 2024
Dear Patient, Thank you for leaving this comment and your thanks. It will be passed onto Croydon Talking Therapies for their feedback
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Review titled Excellent practice
Rated 5 stars out of 5
by Gemma - Posted on 26 June 2024
This service was excellent! My CBT therapist was amazing! She understood my needs and I always felt like I could be completely honest. Appointments were always on time and days were flexible if they needed to be.
Visited May 2024
Review titled Croydon Talking Therapies
Replied on 04 July 2024
Dear Gemma, Thank you for saying the Croydon Talking Therapies service was excellent and how flexible and punctual they were. Your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust