Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional Support and Care
by Zhuljeta - Posted on 21 June 2024
I am writing to express my gratitude for the support I received from the Psychological Wellbeing Practitioner at Croydon Talking Therapies (IAPT), Bethlem Royal Hospital, South London and Maudsley NHS Foundation Trust, during my Behavioural Activation plan for managing depression and low mood. The practitioner was incredibly attentive and always willing to listen to me. They demonstrated a high level of professionalism and took their time to explain every aspect of the plan thoroughly. Their kind and empathetic approach made a significant difference in my sessions, helping me feel understood and supported. I highly recommend their service to anyone seeking assistance with their mental health. The dedication and compassionate care I received have been invaluable in my journey towards wellbeing.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 26 June 2024
Dear Zhuljeta, Thank you for sending your thanks for the support you received from your Wellbeing Practitioner at Croydon Talking Therapies. Your recommendation of the services to others is welcomed and will be passed to the service too for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Sydney Schubert - Posted on 05 April 2024
A Professional yet friendly service that showed great understanding and depth to reveal the issues and at the same time encourage me to lift me out of my current state of mind to help me move forward in what is clearly a very mad and twisted and unfair world; however we have regained our sanity and a correct balance of what matters in life. This is all thanks to the guidance and direction I received in the sessions I was lead through each week.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Sydney, Thank you for writing about your experience of Croydon IAPT. Your comment will be shared with the service for feedback purposes.
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Review titled Worked very well for me
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
The CBT I was offered worked really well. This was thanks to the practical help that I was offered a d being given the chance to practice these interventions to help reduce stress levels. My therapist was brilliant and seemed to really understand my issues and offered me the exact support I needed. Thank you. Really great service.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Patient, Thank you for this feedback about the support you received from Croydon IAPT. Your thanks will be sent to the service for their feedback.
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Review titled Thank you again :)
Rated 5 stars out of 5
by Martin - Posted on 10 July 2024
I have always been wiling to make an effort to recieve help and I'm glad I did, not only do I feel a lot better but having someone who listens and helps in anyway they can has made me feel like I can be more open with people. I also somewhat feel like I can start to trust people too. Even at my worst my therapist will let me decide what we should work on during the session. I have always felt like I was being heard when talking about my issues and we've actively tried to think of ways of coping during those tough situations. I still cannot thank my therapist enough for everything and I feel like I've made so much progress in getting better. Thank you
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 11 July 2024
Dear Martin, Thank you for writing about your experience of Croydon Talking Therapies and how much progress you have made. Your thanks to your therapist will be passed, along with your comment, to the service for their feedback.
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Review titled Incredible help
Rated 5 stars out of 5
by David Willis - Posted on 11 April 2024
The speed with which I got help and the quality of the help was amazing. After the last 4 months of support I feel so much better and am enjoying life again.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear David. Thank you for making your comment about Croydon IAPT and how quickly you are now enjoying life again. This will be sent to the service for feedback purposes.
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Review titled A Life Changing Process!
by Diane - Posted on 09 July 2024
My experience of working with my therapist has been simply life-changing. There’s no other way to describe it. The self-exploration tasks selected for me in each session gave me several monumental opportunities to see things in entirely new ways and release the extreme anxiety and anxious behaviours that were not only ruining my life but also having a severe impact on my physical health. During each session, I shared my thoughts, feelings and concerns and somehow my therapist magically knew exactly how to move me into the next step in my healing. The practitioner I worked with is a deeply intuitive, gifted and compassionate soul and I will always be grateful for the deep insight and professional knowledge that have given me back not only my optimism and resilience but also my health. I had no idea that so much could be healed in such a short space of time. If you’re on the fence about whether this process is right for you, I need to share this with you: I am eternally grateful for this period of my life and extremely happy I took the time and space to complete all the suggested exercises. Participate fully and you have a golden opportunity to heal and change your life. This incredible process has marked a turning point for me. I now have coping resources that will remain with me as a source of healing, support, self-love and peace forever! Huge gratitude to my wonderful therapist and to Croydon Talk Therapies!
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 09 July 2024
Dear Diane, Thank your for your comments about your therapist, the service and how it has been life-changing for you. Thank you also for your recommendation to others who are still considering approaching the service. Your comment will be passed to the service for feedback purposes.
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Review titled Talking therapies saved me
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2024
I really had a good experience with Talking therapies. My therapist was lovely, and very supportive. The service helped me to navigate a very difficult phase of my life so I strongly reccomend to everyone is going through a rough time. My mental health really benefited from this service.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Patient, Thank you for writing about your positive experience of Croydon Talking Therapy Service and how it has helped you. Your comment will be passed to the service for their feedback.
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Review titled Great service and pleased with results!
Rated 5 stars out of 5
by Skye - Posted on 15 March 2024
Thank you to my therapist was so supportive and encouraging. Generally she really help put me at ease in my approach towards our sessions, it’s been a pleasure!
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Skye, Thank you for your comment about Croydon Talking Therapy Service which will be passed to the service for their feedback.
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Review titled Better than I expected
Rated 5 stars out of 5
by Leah W - Posted on 18 April 2024
Absolutely fantastic, it was well organised from start to finish. My point of contact who conducted the sessions and her communication, support and flexibility were incredible. I felt empowered after every session and am grateful for the tools I have to put in place. Cannot praise the programs professionalism and support enough!
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Leah, Thank you for making this comment about Croydon IAPT and how they exceeded your expectations. This will be passed to them for their feedback.
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Review titled Excellent Therapy
Rated 5 stars out of 5
by Jane - Posted on 27 February 2024
I received a course of guided self-help based on cognitive behavioral therapy (CBT). I had 6 sessions with my therapist and I feel I connected with her from our 1st session. She made me feel relaxed, I was comfortable talking to her and I never felt that anything I said she thought was silly or stupid in anyway. She was very friendly, understanding and explained everything. Some of my initial thoughts on some of the things were 'this isn't going to work for me' or 'I feel ridiculous doing this' but honestly I tried everything and surprisingly (to me at the time) they worked. I don't like feeling anxious and worrying all the time, so I did want it to work and I tried all the things that was suggested to me. I found what worked for me and I believe I will go forward continuing to use the strategies I worked on and that helped me. I know I will always be a worrier but having things in place that I know can help me get through the times when it all seem to be piling up is a good feeling to have. I would definitely recommend the service and already have to Family and Friends, I think we can all use a helping hand sometimes in our life and we shouldn't be afraid to ask for that support to help us through harder times.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Jane, Thank you for making this comment about your experience of CBT from Croydon Talking Therapy Service and for explaining how it has helped you despite your initial reservations. Your recommendation to others is welcomed and your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust