My Local Chemist
50/60 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire, NG2 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Stephen Harrington - Posted on 10 April 2024
I was finding it hard to get a lift to pickup my medication and I told them this but fortunately for me this pharmacy sent an employee to deliver my prescription, very caring practice.
Visited February 2024
My Local Chemist has not yet replied.
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Review titled Fantastic Pharmacy
Rated 5 stars out of 5
by Ian B - Posted on 11 November 2023
The pharmacy really with me quickly and professionally, the people were extremely polite and friendly - I would highly recommend this pharmacy
Visited November 2023
My Local Chemist has not yet replied.
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Review titled Information leaflet given after Covid jab!
Rated 2 stars out of 5
by Anonymous - Posted on 18 October 2023
Completed a form at Pierremont Pharmacy before Covid injection given but not given information leaflet until after injection. Leaflet clearly states that the leaflet should be carefully read before the covid injection!!!
Visited October 2023
My Local Chemist has not yet replied.
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Review titled Customer Service Bypass
Rated 2 stars out of 5
by Anonymous - Posted on 25 September 2023
Long queue every visit, shortage of prescription medicines, unfriendly staff and rarely willing to explain the reasons for any of these problems!
Visited September 2023
My Local Chemist has not yet replied.
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Review titled Poor customer service
Rated 2 stars out of 5
by Anonymous - Posted on 25 September 2023
Always long wait and delays in getting prescriptions. Donot text you qhen prescription ready. Always running short on meds so you end up making two trips and even during second trio you have to wait long.
Visited September 2023
My Local Chemist has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Manjit Singh Dasanjh - Posted on 09 September 2023
It is not my usual Pharmacist .They were generally polite but one was more friendly than the rest .The seating was comfortable though not spacious . I received the medication pretty quickly . So overall it was o.k .
Visited September 2023
My Local Chemist has not yet replied.
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Review titled Taking on to many prescriptions
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2023
I have been to this chemist numerous times and almost every time long wait with them never being able to find your prescription Also gone in with them refusing to give me medication saying not due for order My medication is for 28 days and they say my prescription date is the same each month even when nearly all months have 30-31 days refused to leave until I had a emergency supply as had used last tablet day before One trip 4 out of 5 customers had got either no medication due to it not being in or told to come back With one staff member blaming the GP practice for mistakes Will be changing from this pharmacy as not good enough
Visited September 2023
My Local Chemist has not yet replied.
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Review titled Great Practice Excellent Service
Rated 5 stars out of 5
by donna hodges - Posted on 09 August 2023
I recently charged over to the pharmacy at hatfield. They go far and beyond for patients with the service they provide. Today i went in to collect my perscription and was asked why so many items? I explained that my GP never ask to see the problem uve asked 4 an appointment for. Its automatic automated perscription every time regardless of how frequent re occurring imfections are . I explained that our local specsavers on Monday 6/8/23 found a tumour in my ear going into my brain. The lady asked would u like to go into the side room and do u mind if i take a look?? I said not at all she put the implement into my ear and the picure came up onto the screen making it now reality.I thanked her for doing such a good act and being so professional caing etc. She said its the 1st one she has seen. I said well no if someone keeps coming in with infections take a look and now if u see the same thing again u can act. This pharmacy i have to say all are part of a great team and there committment to the jobs they love is so clear and so transparent. They deserve so much praise i cant thank them enough. I drove to asda bought them cream cakes, some biscuits and a box of after eights didnt cost much but to me i wanted to say i appreciate every one of you. I went back they all saw me and said u didnt have to?? I said oh but i do. I was fetched up correctly the passion every one of you show is priceless. I need to show my appreciation. Years of my GP surgery taking no notice of my plights just perscribing medication instead of investigating. When within 1 minute of entering the pharmacy the lady listerned and i for one no now that she will now no if she checks the ears what a tumour looks like. This team deserve the upmost respect they love their job its not about just a wage to pay bills. Eac and everyone genuinely care.
Visited August 2023
My Local Chemist has not yet replied.
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Review titled Since being taken over it’s bean a Absolute disaster
Rated 1 star out of 5
by Anonymous - Posted on 13 July 2023
Phoned and told prescription was ready went in to find only part was ready told to come back later I phoned and was told it was ready and I was told it was my daughter went in for me and was told that it wasn’t there and was told that we had to phone back we I then spent 45 minutes trying to call but the phone had been taken off the hook finally got through t be told that it was there and to come and collect and the rude lady said that it wasn’t there my fault and that I should have put my prescription in earlier I think that over 24 hours is plenty of time and it’s never been a problem before in fact they would’ve been ready the same day
Visited July 2023
My Local Chemist has not yet replied.
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Review titled Bad service
Rated 1 star out of 5
by Terry - Posted on 03 April 2024
I used to get my meds 4 days os befor they ran out Now I have to miss a day to make sure I have enought as I now get them the day I run out
Visited July 2023
My Local Chemist has not yet replied.