Spamedica
43 Churchgate, Bolton, Greater Manchester, BL1 1HUPatient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2024
Staff is very caring and make you feel at ease. Top notch service in every way. Everything was explained to me fully. Thank you.
Visited July 2024
Spamedica has not yet replied.
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Review titled Great experience.
Rated 5 stars out of 5
by Mrs.Dorothy Duke - Posted on 04 August 2024
After two visits ( one for assessment and one for removal of cataract )I wish to send my sincere thanks for the excellent service I received from reception and the medical staff. They were all so kind and courteous and I could not have wished for for a better service anywhere. I would highly recommend you. Thank you all.
Visited July 2024
Spamedica has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2024
The overall experience was very good, everything was great and the team treated me very well, the team did everything they could do for me in a professional manner.
Visited June 2024
Spamedica has not yet replied.
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Review titled great job
Rated 5 stars out of 5
by Fred - Posted on 13 June 2024
thank you SpaMedica Preston, had my second catatact surgery on Monday, very pleased with all the treatment everthing of the highest standard, kindly received by all the staff and professionally looked after, many thanks
Visited June 2024
Spamedica has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Penny Brett - Posted on 19 July 2024
All staff, including front desk, clinicians, surgeons, and house-keeping staff were excellent! I would definitely recommend Bexhill clinic to others. I also had one appointment at Southampton, same care received there!
Visited June 2024
Spamedica has not yet replied.
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Review titled fist class service
Rated 5 stars out of 5
by b fieldhouse - Posted on 08 June 2024
very professional kept very well informed very good booklet given for after operation information would recommend to all
Visited June 2024
Spamedica has not yet replied.
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Review titled Cold Impersonal
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2024
I arrived on time for my appointment, and then waited one hour and fifteen minutes in a packed waiting room, before being seen for my assessment process. Each part of which, except for at the end, when seeing the Optometrist, was rushed . Like they were in some great hurry. It felt very disrespectful. I felt like an object, not a person. Also, my eyes were examined immediately after the drops were put into them, instead of being left to dilate. Everything was so hurried, except for the waiting in between each check, and getting started in the first place.
Visited June 2024
Review titled Spamedica
Replied on 27 June 2024
Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re very sorry to hear that our service fell short of your expectations on this occasion. Please could you email feedback@spamedica.co.uk directly and include your full name, date of birth, and details of the hospital where you were treated if you would like us to investigate this further for you? We will be sure to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Best wishes, The SpaMedica Team.
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Review titled Great Experience
Rated 5 stars out of 5
by Bruce Luxford - Posted on 29 June 2024
From the time of checking in to leaving the practice I could not have been treated any better. I had both eyes treated four weeks apart by the same surgeon who put me at ease and the staff were all helpful. The team worked hard to prepare me for the operation and at every stage I was treated very professionally. On departure I was wished well on my journey home by the meet and greet gentleman who ensured that I had appropriate transport.
Visited June 2024
Spamedica has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Ruth Evans - Posted on 16 June 2024
Excellent care and attention. Fast procedure. 1st eye cataract op better than 2nd eye. 1st op was with a more experienced surgeon. Not keen on loud radio type music. Felt as though it could be a distraction for the surgeon. When she came to sign papers before the op. She was finishing chewing something....didn't seem very professional.
Visited June 2024
Spamedica has not yet replied.
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Review titled SpaMedica Skelmersdale
Rated 5 stars out of 5
by Hugh - Posted on 08 June 2024
What can I say that no one else has said. From the welcoming to the operation the people here at Skelmersdale couldn’t do enough for you. No stupid question by me was left unanswered and all the information given was spot on. The operation took about 30 minutes in my case but all went well. The discharge information was clear and informative and the take home information reiterated what was said at discharge. The after care booklet is a perfect guide to looking and caring for your eye after surgery just what I needed because after surgery I was feeling sorry for myself and did miss some of the information at discharge. SpaMedica have made sure you looked after from pre assessment through the surgery down to the aftercare perfect. Thanks to everyone at Skelmersdale’s Samedica
Visited June 2024
Spamedica has not yet replied.