Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Brilliant
Rated 5 stars out of 5
by Alison lowe - Posted on 03 September 2024
Very good appointment was on time no delays I found the gobal clinic very friendly the man I hold was a good laugh which made me feel relaxed therefore I would go there again
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Alison, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Ultra scan
Rated 5 stars out of 5
by Singappuli Wijewardana - Posted on 06 September 2024
Instructions were sent to me with pre-test preparation instructions. Accordingly, I went for the test on time and there was no delay they took me to the test room and did a good test.
Visited September 2024
Healthshare Ltd has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Naila - Posted on 07 September 2024
I am extremely satisfied and happy with the service I have received.the male attendant I am very glad the way he treated and looked after me. I am definitely recommending this service to my friend and family.
Visited September 2024
Healthshare Ltd has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Mohamed Siddiq - Posted on 05 September 2024
I visited the practice on 4th September 2024 for Ultra Sound.The service provided was excellent,Professionally done and on on time and with courtsey .
Visited September 2024
Review titled Healthshare Ltd
Replied on 06 September 2024
Dear Mohamed, many thanks for your kind feedback. It is good to hear that you have had a excellent experience of using Healthshare’s ultrasound service and found our staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1866250 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Brilliant service
Rated 5 stars out of 5
by Lisa - Posted on 03 September 2024
Excellent service at Healthshare Norwich - everyone from front desk to radiology were kind, professional and it was all very much on time . Great experience wish it was like this all the time at other places . It just takes a smile and politeness to make a patient feel comfortable
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Lisa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Wonderful clinical staff, query re admin
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Clinical staff were brilliant and very warm. I never received my confirmation email which would’ve included my fasting instructions. Luckily I called in the morning, but it threw a spanner in my day. However, it’s a human error and overall everyone were lovely to chat with, including the person making my appointment :)
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services, but do take on board your comments regarding your confirmation email to allow us to look into this We would like to know where you had your appointment so we can pass on your feedback, If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1865614 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
From arrival to departure, the team were professional, courteous and welcoming. The environment was clean and odour free. The practice was easy to locate and ample free parking available.
Visited September 2024
Healthshare Ltd has not yet replied.
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Review titled Great practice and excellent staff service
Rated 5 stars out of 5
by Gaurang - Posted on 03 September 2024
Excellent staff service with helpful tips and all of staff was great support and make me relax while my visit Thank you for support,kindness,help
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Gaurang, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be supportive. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1865039 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Bella - Posted on 07 September 2024
The practice sent regular updates by text, it was a quick and efficient appointment. The ultrasound person was professional and thorough.
Visited September 2024
Healthshare Ltd has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Denise whitehead - Posted on 06 September 2024
I attended my ultrasound scan with worry as I was unsure of my problem. ( my appt had been brought forward that day, which was very handy) the sonographer was very friendly and explained everything that she was going to do. As the scan was being done I was informed of what she had found. I came away much happier, knowing what I would be speaking to my doctor about. The clinic was very clean, bright and cheery as were the staff. Thank you
Visited September 2024
Healthshare Ltd has not yet replied.