Healthharmonie Limited
Unit B, Harborne Court, 67-69 Harborne Road, Edgbaston, Birmingham, West Midlands, B15 3BUPatient ratings and reviews
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Reviews
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Review titled Poor experience overall
Rated 3 stars out of 5
by Sue - Posted on 04 September 2024
My appointment came through quickly, the location within a health centre was ok. I was not impressed by the doctor’s poor communication and interpersonal skills. Despite many years as a linguist, adept at understanding people who speak with strong accents, I struggled to understand much of what was said, as did my husband. I will request a different doctor for the next appointment. In addition, the system was down the day we visited, which is delaying the issuing of the prescription by an indefinite amount of time. Poor, disappointing service on the whole, despite speedy referral.
Visited September 2024
Healthharmonie Limited has not yet replied.
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Review titled Better than private appointments
Rated 5 stars out of 5
by Steve Bath - Posted on 04 September 2024
I have previously been self funding for my eye care and because of the cost decided to request a referral to the N/H/S for my early stage Glaucoma. I expected the service to be below my private experiences ; how very wrong I was , the service I received was outstanding . The level of information I received relating to my vision far exceeded any that I had previously been given . All the staff at the Greet clinic were extremely pleasant and polite.
Visited September 2024
Healthharmonie Limited has not yet replied.
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Review titled Long waiting time
Rated 2 stars out of 5
by Christopher - Posted on 02 September 2024
Went to my GP for a skin lesion which was confirmed as a Basal Cell Carcinoma and was referred for an appointment. Had a photo taken to confirm is was a BCC, had a biopsy to confirm again and today was seen by a specialist who told me I had to be referred again to a hospital for the surgery to remove it. It has taken 4 and a half months to get to this point and I am still waiting for the surgery.
Visited September 2024
Healthharmonie Limited has not yet replied.
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Review titled Understanding and sympathetic sonographer
Rated 5 stars out of 5
by Folkes - Posted on 09 August 2024
My son who has learning difficulties had to have an abdominal ultrasound. Having spoken to HealthHarmonie before the appointment to explain his difficulties the appointment could not have been better. Everything was explained in a clear way and which made him feel comfortable. The sonographer was excellent as was his nurse. Thank you both for making his experience a positive one.
Visited August 2024
Review titled Healthharmonie Limited
Replied on 19 August 2024
Thank you for taking the time to provide us with your feedback. We are pleased to hear about your son's positive experience at the appointment and the care delivered by our sonographer. I will pass your kind words onto the team.
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Review titled Excellent
Rated 5 stars out of 5
by MR MC - Posted on 21 July 2024
Only a relatively minor procedure to remove a small lump. Upon arrival greeted by a friendly receptionist who kept me updated as there was a slight delay. Doctor and her staff were very professional and efficient and explained everything in detail. Overall a 10/10 experience, highly recommended.
Visited July 2024
Review titled Healthharmonie Limited
Replied on 19 August 2024
Dear patient, Thank you for taking the time to provide us with your feedback. We are pleased to hear of your positive experience within our care. HealthHarmonie Ltd
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Review titled Thorough examination
Rated 5 stars out of 5
by Louise Broughton - Posted on 03 July 2024
Met with the Opthalmologist from Healthharmonie yesterday following a referral by my routine optician. He was very professional and courteous and extremely knowledgeable in opthalmology. He explained everything to me in detail and completely put my mind at rest. Refreshing to have everything explained to me in detail including clearly what the next steps would be and when. Excellent.
Visited July 2024
Review titled Healthharmonie Limited
Replied on 11 July 2024
Dear Louise, Thank you for taking the time to provide us with your feedback. We are pleased to hear of your positive experience when visiting us. I will pass your kind feedback onto the Ophthalmology team. HealthHarmonie Ltd
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Review titled Rude, unprofessional and fast
Rated 1 star out of 5
by Anonymous - Posted on 18 June 2024
Arrival at a barn south of Stafford Receptionist rude, and very unprofessional. Dr assistant was also not polite not welcoming, I walked in he looked at the notes, looked at my face said “it's this…” consultation was done before I sat down, and I was out of the door. Must have a golf game to get too with all the NHS money they are creaming in. This has done nothing but show me that private health care is abhorrent
Visited June 2024
Review titled Healthharmonie Limited
Replied on 11 July 2024
Dear Patient, thank you for taking the time to provide us with your feedback. I am sorry to hear about your experience when visiting our clinic in Stafford. So, we can investigate the concerns you have raised, please contact us with further information by emailing our Quality & Governance team at hh.governance@nhs.net. HealthHarmonie.
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Review titled Good experience
Rated 5 stars out of 5
by david severn - Posted on 15 July 2024
After having my eyes checked for several times at Huthwaite Nottinghamshire have had a very good experience each time all staff very professional and cheerful great service
Visited June 2024
Review titled Healthharmonie Limited
Replied on 19 August 2024
Dear David, Thank you for taking the time to provide us with your feedback relating to your appointment. We are pleased to hear of your positive experience and I will pass your kind comments onto the team in Nottingham. HealthHarmonie Ltd
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Review titled Excellent service
Rated 5 stars out of 5
by Gillian Starkey - Posted on 26 June 2024
The appointment was on time. Staff were friendly, efficient and helpful. The consultant was superb. He explained what was wrong with my eyes very clearly and set out the treatment regime and outcomes. He was courteous and unhurried and I could not be more pleased with the treatment I received. I am delighted that I will be continuing to see this same consultant as I am impressed with his professionalism, knowledge, interest and unpatronising ability to explain what is happening. Thank you.
Visited June 2024
Review titled Healthharmonie Limited
Replied on 11 July 2024
Dear Gillian, Thank you for taking the time to provide us with your feedback. We are pleased to hear of your positive experience when attending an appointment with our clinician. HealthHarmonie Ltd
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Review titled Absolutely brilliant consultant and his assistant
Rated 4 stars out of 5
by The Woods - Posted on 28 June 2024
Appointment this morning with Consultant and his nurse,apologies I cannot remember her name.I was very concerned and they both put me at ease.They are a credit to the nhs and health harmonie.Thank you both very much.
Visited June 2024
Review titled Healthharmonie Limited
Replied on 11 July 2024
Thank you for taking the time to provide us with your feedback. We are pleased to hear of your positive experience when visiting us. HealthHarmonie Ltd