Yeovil District Hospital
Higher Kingston, Yeovil, Somerset, BA21 4ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing care
Rated 5 stars out of 5
by Craig Tucker - Posted on 15 February 2023
I was recently a patient on 8b after suffering a small stroke and would like to say all the staff on that ward where amazing looked after me and reassured me at a very scary time in my life and especially the stroke nurse who I first saw in a nd e she helped me accept what was happening to me they are all a credit to ydh from the doctors nurses down to the domestic staff thank u so much
Visited Stroke on February 2023
Review titled Yeovil District Hospital
Replied on 27 April 2023
Thank you so much for your wonderful feedback at what must have been a very scary time for you. I am so pleased you received kindness and clear explanations. We will share your lovely comments with all staff members who looked after you in the Emergency Department and on ward 8B. Everyone will be very pleased to hear about your feedback. Our staff members work so hard to provide the very best of care for our patients and will be very grateful of your kind words. Many thanks Krystle Pardon Head of Patient Engagement and Involvement
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Review titled Thorough checkup
Rated 4 stars out of 5
by Sue Hester - Posted on 16 March 2023
Visited the new NHS eye centre in the Quidam Yeovil for glaucoma check.Bleed picked up on retina, immediately referred to Dr who phoned me at home the next day to discuss treatment options.Contacted by his sec a couple of days later and booked in for treatment. This is first class service, wouldn’t have got better if I’d gone privately. And yes the centre and staff a credit to the NHS.Thankyou everyone.
Visited Ophthalmology on February 2023
Review titled Yeovil District Hospital
Replied on 20 March 2023
Thank you for taking the time to compliment the care you received at the new Quedam centre. Your comments have been passed on to our Ophthalmology Team, who will be very encouraged to receive them. Kind regards, Georgia, Patient Experience Team
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Review titled Super service
Rated 5 stars out of 5
by David Pickup - Posted on 27 December 2022
Appointment was on time , treatment was done professionally and with patience. Nothing was too much trouble for staff who have always been considerate.
Visited Orthopaedics on December 2022
Review titled Yeovil District Hospital
Replied on 28 December 2022
Thank you for taking the time to compliment the care you received here at Yeovil District Hospital. It is always so lovely and encouraging to learn of patients' positive experiences! Kind regards, Georgia Dunn, Patient Experience Team
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Review titled My Experience
Rated 5 stars out of 5
by A.C - Posted on 05 January 2023
Attended Accident and Emergency on the morning of December 30th 2022. I would like to thank you all for your kindness, care and medical expertise.
Visited Accident and emergency services on December 2022
Review titled Yeovil District Hospital
Replied on 10 January 2023
Thank you for taking the time to compliment the care you received in the Emergency Department (ED) here at Yeovil District Hospital. Your comments have been passed on to the ED Team, whom I'm sure will be very encouraged to receive them. Kind regards, Georgia, Patient Experience Team
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Review titled Efficient and caring
Rated 5 stars out of 5
by Helen - Posted on 03 January 2023
Arrived at 9.30 on Boxing Day with my 84 year old mum. She had a very nasty, deep gash on her shin. The young gentleman on reception was very polite and informative. By 10.40 my mum had been seen and was just waiting for a prescription to be filled. My mum said the person who she saw was very kind. Thank you
Visited Accident and emergency services on December 2022
Review titled Yeovil District Hospital
Replied on 04 January 2023
Thank you for taking the time to compliment the care your mother received when she attended Yeovil District Hospital with a shin wound. Your comments have been passed on to the department staff, who will be very encouraged to receive them. Kind regards, Georgia, Patient Experience Team
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Review titled A safe pair of A&E hands
Rated 5 stars out of 5
by Charley Samler - Posted on 03 November 2022
We’ve had 2 A&E experiences at Yeovil in the last 6 months. Both times the staff we encountered (receptionist, triage nurse, nurse practitioner) were friendly, genuinely caring, and very efficient in their roles. Don’t have a fault to make. Thank you all so much.
Visited Accident and emergency services on November 2022
Yeovil District Hospital has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Eric Lopez Riano - Posted on 11 December 2022
I was admitted for emergency surgery for a perforated appendicitis. After surgery my codition deteriorated and I was admitted to icu. The team of doctors and nurses in icu were amazing and the attention and care I received was simply outstanding. Even when on a ward, in my case 6a and 7a the staff were brilliant, so caring, attentive and professional. Without doubt my experience from start to finish was of the highest standard.
Visited Intensive Care on November 2022
Yeovil District Hospital has not yet replied.
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Review titled fantastic staff and care
Rated 5 stars out of 5
by gavin - Posted on 14 October 2022
I had stomach pains and blacked out when heart stopped. I must have been attended by over 20 staff from nurses, doctors, porters, kitchens staff etc I went from level 8 to 7 and finished on 6 over the course of 6 days as my condition improved. Every single person was brilliant, positive, knowledgable, helpful and caring The food was great and I couldnt have been treated any better. I really appreciated how I was kept informed of my condition, how all my questions were answeed and the exceptional professional level of care I received. I cant thank the staff enough they are all deserving of the highest respect and have me sincere gratitude. They should all be extremely proud of themselves.
Visited Accident and emergency services on October 2022
Review titled Yeovil District Hospital
Replied on 19 October 2022
Thank you for taking the time to compliment the care you received during your attendance to Yeovil District Hospital. Your comments have been passed on to the ward staff, medical teams, porters, and kitchen staff who will be very encouraged to receive them. Kind regards, Georgia Dunn, Patient Experience Team
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Review titled Excellent opthalmic treatment
Rated 5 stars out of 5
by Hugh - Posted on 26 October 2022
I attended ophthalmology today and was tested promptly by helpful and very competent staff and doctor.
Visited Ophthalmology on October 2022
Yeovil District Hospital has not yet replied.
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Review titled Could not be more helpful
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2022
A&e, Eau and ward 9a cannot be praised enough. Everyone cheerful, caring and helpful. Even found specialist equipment I required very efficiently. Food excellent when I felt able to eat. Nothing was too much bother.
Visited Don't know on September 2022
Review titled Yeovil District Hospital
Replied on 26 September 2022
Thank you for taking the time to compliment the care you received in the Emergency Department, on the Emergency Admissions Unit and Ward 9A at Yeovil District Hospital. Your comments have been passed on to the ward and department staff, as well as the Catering Team, who will be encouraged to receive them. Kind regards, Georgia Dunn, Patient Experience Team
Information supplied by Yeovil District Hospital NHS Foundation Trust