Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
I was admitted to A&E recently on a Sunday evening for high blood pressure etc. Excellent ambulance crew. On arrival the situation in A&E was very very busy. Booked in and triaged, seen by numerous members of staff, all professional and with positive attitudes All processes explained, with ongoing updates on likely actions etc. Many patients complaining on having to wait, with no apparent regard for the situation of other unwell patients and over loaded staff. The word entitled springs to mind. A dedicated, professional team and a credit to the hospital. My thanks to the staff. If you have a choice be admitted there.....
Visited Accident and emergency services on February 2023
Review titled Worthing Hospital
Replied on 05 April 2023
Thank you for your lovely feedback following your visit to Worthing Hospitals A&E department. Please be assured that the PALS team will be sharing your feedback with the team who i am sure will very much appreciate receiving your feedback. Thank you again kind regards The Pals Team
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Review titled A&E children’s ward
Rated 5 stars out of 5
by Luke - Posted on 27 February 2023
A big big thank you to all the lovely ladies in the A&E ward who took amazingly good care of my son Ronnie on Sunday, all of you are superstars and deserve all the recognition in the world. Thank you for being so patient, thank you for kind, thank you for explaining everything in great detail to us both, thank you a thousand times over. X
Visited Accident and emergency services on February 2023
Review titled Worthing Hospital
Replied on 28 February 2023
Dear Luke Thank you for your feedback following your sons recent visit to Worthing hospitals A&E department. Please be assured that we will share your feedback with the team who i know will really appreciate receiving your feedback. Thank you kind regards The Pals Team
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Review titled Amazing staff
Rated 5 stars out of 5
by Vanda - Posted on 09 June 2023
Everyone was extremely helpful delivering our baby girl and looking after us in the early days. Breastfeeding support is fantastic, they helped us a lot. The whole team goes above and beyond to make maternity experience beautiful for the new families. Thank you!
Visited Maternity services on February 2023
Review titled Worthing Hospital
Replied on 12 June 2023
First of all congratulations on the birth of your baby girl! It was lovely for us to read your comments about your care and the way the staff looked after you. Life must be pretty busy for you now so it is so kind of you to take the time to post onto this site, we really do appreciate it and we thank you very much
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Review titled Superb and responsive service despite being under pressure
Rated 5 stars out of 5
by Jerry - Posted on 06 January 2023
The service and response at A&E was amazing. Staff so professional and caring even though under considerable pressure. It was a very reassuring experience with clarity on what was happening and next steps. Thank you to all the staff teams
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Jerry What a lovely post, thank you so much. We will share your comments with the A&E team and they will be delighted. We hope you are feeling better now and thank you once again for taking the time to give us this feedback, we really do appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled A&E visit
Rated 5 stars out of 5
by L Berry - Posted on 25 January 2023
I was told to visit A&E today by my GP surgery and arrived at about 10.30. I was triaged within about 10 minutes of checking in, and from then on every interaction was prompt, and every doctor, nurse, and other caregiver (including the lovely chap who came round offering tea and food to the people waiting while being treated) was so pleasant. Each step was explained and I felt very well looked after. I ended up being there for about 8 hours, however about 6 hours of this was waiting for results of 2 sets of bloods to come back, which they obviously have no control over, and in the other two hours I had various other tests done. If you have to be in A&E, being treated this well makes a rubbish day much more bearable.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 26 January 2023
Thank you for your lovely feedback following your recent visit to Worthing hospitals Accident and Emergency department. Please be assured that we will have the pleasure in sharing your feedback with our A&E team, who will very much appreciate receiving this from you. Thank you again, kind regards The Pals Team
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Review titled Professional and Efficient Department
Rated 5 stars out of 5
by Jean - Posted on 06 January 2023
Very impressed with the efficiency and professionalism of the walk-in X-ray department today. I arrived just before 9am and registered and within minutes I was seen by a young nurse who guided me through the changing procedures and the beautifully clean cubicle and gown provided. Within 5 mins I was called for my Xray and the whole visit to this department was over within 15 minutes of my arrival. A very well deserved pat on the back for all of the staff within this department.
Visited Interventional Radiology on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Jean Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We will share your post with the staff concerned who always appreciate such wonderful feedback. Thank you and I hope all goes well for you. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Help
Rated 3 stars out of 5
by Fedup - Posted on 06 April 2024
Been waiting since May 2023 . Received sms text saying my file updated in March 2024 but no appointment given advices to call Worthing Appointments booking office . Can’t get through anyone got the number to call please ? I’m stressed and in pain with my ears
Visited Ear, Nose & Throat on January 2023
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your message. Please can we ask you to call the PALS team who would be able to help you further, their number is 01903 285032 thank you
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Review titled Great service
Rated 5 stars out of 5
by Steve B - Posted on 08 January 2023
Visited the AE (not by choice) on a Sunday afternoon, the service they provide under extreme pressure is amazing, they are extremely thorough and professional , yes you have to wait if you aren’t an emergency, i for one am grateful they are there for us.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Steve What a lovely post, thank you so much. We will share your comments with the Accident and Emergency department and they will be delighted. We hope you are feeling better now and thank you once again for taking the time to give us this feedback, we really do appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Very Impressed
Rated 5 stars out of 5
by Lois - Posted on 19 January 2023
All the staff I encountered at Worthing Hospital A&E, Resus & Majors are fantastic - they were kind to patients and kind to each other - very impressed with how they managed demanding patients in the wards with kindness and dignity. Although I came into hospital during NHS strike I never felt my care was compromised in any way. Staff appeared highly motivated and care about what they do and dont complain about each other. The consultant and doctors were first class - knowledgeable and took time to listen and explain. I felt safe and left with a clear idea about post-hospital follow-up for my condition. Highlights - the cheerful Resus team in A&E - all staff taking bloods were gentle and professional - impressive quality of medical staff, nurses, doctors, junior doctors and consultants - clean & airy environment - very impressed generally.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 20 January 2023
Dear Lois, Thank you for your lovely feedback following your recent visit to Worthing hospitals A&E department. Please be assured that we will have the pleasure in sharing your feedback with our A&E team, who i know will very much appreciate receiving this. Thank you again kind regards The PALS Team
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Review titled First class treatment
Rated 5 stars out of 5
by Bill - Posted on 13 January 2023
I attended A&E with bowel issues and I was quickly moved through triage into treatment. During my time in A&E and subsequently in the emergency ward I received brilliant care and the staff in all areas couldn’t have been more compassionate or caring. Despite at times being under considerable pressure due to the sheer weight of numbers of patients they carried on in a cheerful manner and frankly nothing was too much trouble. I was constantly put at ease and I was kept updated as to my medical situation and the course of treatment I was undergoing. I cannot imagine having been dealt with any better. Staff anyone would be proud of.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 16 January 2023
Dear Bill, Thank you for your lovely feedback and for taking the time to share this with us. Please be assured that we will share your feedback with our A&E and Emergency Floor teams who i am sure will be delighted to receive this from you. thank you kind regards The Pals Team
Information supplied by University Hospitals Sussex NHS Foundation Trust