Weston General Hospital
Grange Road, Uphill, Weston-Super-Mare, Avon, BS23 4TQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 August 2024
Whilst on holiday I felt quite ill, Weston was the nearest hospital. On arrival the chirpy professional receptionist had details of my referral from 111. It was quite busy but I only had to wait 50 mins to triage. From that point I was sent off for bloods, ECT and a chest X-Ray, it was a very slick process and within 2 hours, I saw a clinician to discuss my results. All the staff I saw where, polite, friendly, kind and professional, they left no stone unturned to get to the bottom of my sickness. I can't fault the service. I left in a much better state than when I went in. Yes the plastic chairs were uncomfortable, although I did eventually spot a row of more padded chairs. There were also vending machines for drinks and snacks.
Visited Accident and emergency services on August 2024
Weston General Hospital has not yet replied.
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Review titled Dreadful A&E
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2024
Appallingly poor performance, God help them if they were ever busy. Where on earth were the doctors? Avoid if possibly can.
Visited Accident and emergency services on August 2024
Weston General Hospital has not yet replied.
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Review titled Slow Hospital Cardio test results
Rated 3 stars out of 5
by Ian Cox - Posted on 04 August 2024
Had a Ultrasonic Trans Thoracic Echocardiogram on 1st July 2024 for patient with mild AF identified in 2007 ECG at surgery 26/4/2024 still showed minor ventricular anomaly - (Patient male , 74) No results received by me or the surgery as of today 3/8/2024 . It may be that no news is good news but my recent diabetic eyesight results (run at the surgery by Bristol) took just 7 days to reach me and the practice. Who do we chase for the Cardio results?? To be totally fair, the actual test was well performed and reasonably ontime. Why are results ( good or bad) taking such a long time?
Visited Cardiology on July 2024
Weston General Hospital has not yet replied.
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Review titled Treated with care
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2024
I had a transvaginal ultrasound scan today and just want to say a big thank you to the male sonographer and the female chaperone who treated me with dignity and respect throughout the procedure.
Visited Gynaecology on July 2024
Weston General Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Rosemary Davies - Posted on 09 May 2024
I was admitted from A and E with severe pain in stomach and transferred to Steepholme ward at beginning of May. The care and attention I had for 6 days was second to none and I would like to give a big thank you to doctors, nurses and other essential staff for their dedicated services. The cleanliness and decor of the ward was also very good. I would not have a single crticism of the running of this ward and its staff.
Visited General Surgery on May 2024
Weston General Hospital has not yet replied.
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Review titled Kindness and consideration
Rated 5 stars out of 5
by Susan Y - Posted on 26 April 2024
I took my brother to UTC (09/04/24) for treatment of a sudden facial rash, not strictly an emergency but for various reasons difficult to get to doctor's surgery and he had a neurology appointment that afternoon in the Hospital. The receptionist was efficient and friendly. The Senior Nurse and Doctor were also very considerate and kind. We were impressed with treatment and the department which seemed like a "well oiled machine". Being efficiently accomodated helped us at a difficult time. So many thanks to all.
Visited Urgent care centre on April 2024
Weston General Hospital has not yet replied.
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Review titled Staff are polite and helpful.
Rated 4 stars out of 5
by Anonymous - Posted on 02 April 2024
I was seen by 2 nurses who were very professional and helpful. The department was very busy. I was there from 2 p.m. until 5.10 p.m. which included a lot of waiting and I found the seats a bit uncomfortable after all that time. I get back ache if I sit too long in one position but at 81 years of age I suppose that will be put down to old age!!! My CT scan and x-rays proved clear of injury except the visible grazes etc. One nurse was exceptionally helpful.
Visited Accident and emergency services on April 2024
Weston General Hospital has not yet replied.
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Review titled Relaxed and Friendly
Rated 5 stars out of 5
by Martin philp - Posted on 28 March 2024
To the people that looked after me faultless , I was made to feel relaxed and comfortable, Not sure what goes on in the NHS but I would suspect like most big companies Poor management. Thanks again to those at the pointy end you do a great job . Kind regards Martin P
Visited Accident and emergency services on March 2024
Weston General Hospital has not yet replied.
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2024
I was in the other day and was so disappointed with the way I got treated and spoken to, I have an acquired brain injury and no one was explaining anything so I got very stressed and scared. I definitely definitely will not Be going back to the hospital again lost faith in the dr who treated me
Visited Accident and emergency services on March 2024
Weston General Hospital has not yet replied.
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Review titled Super service XRay Department
Rated 5 stars out of 5
by Christine Thatcher - Posted on 21 March 2024
Appointment for CT Colonoscopy Virtual with home preparation. Your Senior Radiographer (unfortunately, cannot use her name) and her staff were so helpful, kind, gentle and supportive throughout the procedure putting me at my ease for a procedure I have had on a couple of occasions previously. The Department was very busy but every effort was made to make everything personal and time with each patient did not appear limited and my appointment was on time. Thank you for your time and care. I personally think Weston General is the best.
Visited Don't know on March 2024
Weston General Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust