Warwick Hospital
Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Gordon Baker - Posted on 06 September 2024
Having attended my routine cystoscopy today I must thank all the staff who looked after me. They all were extremely efficient and pleasant. Almost a pleasure to attend the appointment Thank you
Visited Diagnostic Endoscopy on September 2024
Warwick Hospital has not yet replied.
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Review titled a@e receptionist
Rated 4 stars out of 5
by Courtney Bourke - Posted on 25 August 2024
The woman on reception at a@e (v) was the most polite reassuring loveliest lady we could have seen in this hospital she was great !! And she’s needs to be given a rise she was lovely couldn’t of asked for a better person to speak to
Visited Accident and emergency services on August 2024
Warwick Hospital has not yet replied.
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Review titled Excellent endoscopy unit
Rated 5 stars out of 5
by Henry White - Posted on 02 August 2024
The staff were very efficient and courteous, a highly professional unit. I felt confident that I was receiving first rate treatment.
Visited Gastrointestinal and Liver services on August 2024
Warwick Hospital has not yet replied.
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Review titled Absolutely lovely staff
Rated 5 stars out of 5
by Karon Bailey - Posted on 19 August 2024
I had a preopp this was to check I was alright for my hip operation which I'm so looking forward to receiving this the staff are lovely kind just perfect 🥰
Visited Orthopaedics on August 2024
Warwick Hospital has not yet replied.
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Review titled Difficult stay
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2024
I attended the hospital recently with a severe case of dehydration and very high blood pressure. Although I was in quite a poor condition the staff were very helpful and understanding. Thanks to everyone’s help I was able to go home after about 36 hours. A big thank you to all in A&E and Olen Ward.
Visited Acute Internal Medicine on August 2024
Warwick Hospital has not yet replied.
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Review titled Incredible service from the moment go
Rated 5 stars out of 5
by Cara Chambers - Posted on 07 July 2024
I attended hospital last night as I am pregnant and my fetal movements had reduced. It was obviously a scary time for us. From the moment go the receptionist was kind, warm and personable. She explained the monitoring process and I felt like she really enjoyed her job and interacting with people. Coming down to monitoring I was seen by a lovely nurse who decided to admit me for further monitoring as a precaution. It was a 2 hour wait until the next text and she made sure I had adequate drinks and snacks and a comfortable bed to catch some rest in. She explained what she was looking for and why she had admitted me and even explained the situation to my Husband who we sent home to get some proper rest. She was happy with the 2nd round of monitoring but wanted some extra time just to make extra sure. I was happy to oblige and felt that me and my unborn son were in safe hands. Upon discharge I decided to get an Uber home and the nurse ensured I got into it OK which was over and above, but also quite daunting as a lone woman in the early hours of the morning. At no point was I made to feel a hypochondriac, or a drain of resources. The staff were obviously busy, but I was met with nothing but kindness, politeness and professionalism. Previously my experiences of NHS practices have been mixed, but last night gave me a sneak peak, and reassured me of the care I'd be under when I give birth in a few months. Thank you to those I encountered on the labour ward. You're all stars!
Visited Maternity services on July 2024
Warwick Hospital has not yet replied.
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Review titled Room for improvement
Rated 4 stars out of 5
by Anonymous - Posted on 03 June 2024
The first thing I will say is the staff who cared for me whilst I remained in A&E were without exception, a shining example of our NHS, however I first entered the A&E dept at approx 10:40pm and was taken through by the Doctor at 1:04am. My disappointment is concerning the length of time I was left in the dept. At the time of writing this I have been in the A&E dept for 6hrs and 2mins which I understand is well in excess of the target time for transfer to a ward, which Is what is due to happen to myself. Again at this point, having spoken to a nurse, there is no outlook for when a will be allocated a bed. This unfortunately ruins all the hard work the staff do. Could you please look into why this continues to occur. I say this as this is not the first time I have experienced such a delay whilst awaiting transfer to a ward Kind Regards
Visited Accident and emergency services on June 2024
Warwick Hospital has not yet replied.
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Review titled Needs improvement
by Anonymous - Posted on 25 June 2024
I waited in A&E for approximately 12 hours and was told the hospital was preparing a bed. However, hours later, I was still sitting in A&E when I asked the reception for an update. Having waited several hours, they could not provide any information and were genuinely rude. There were several patients clearly in distress, crying, screaming with pain, and throwing up and not once did anyone check on them, including one patient who was seemingly passed out in the dept for over two hours before hospital staff checked on their well-being. However, one unempathetic receptionist sat and sang joyfully at the reception desk while many patients were distressed.
Visited Accident and emergency services on June 2024
Warwick Hospital has not yet replied.
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Review titled Very long delays, many people waiting for hours
Rated 1 star out of 5
by Steve - Posted on 24 June 2024
Very long queues in A & E. Time is 8.58pm at night. We have been here 3 hours and still waiting. Other people before us akso waiting for hours. People stood up inside because little sitting room. People in doorways, outside. No information. People suffering with heat. No airconditioning. People with pain with lack if care, taking too long to see people and treat them.
Visited Accident and emergency services on June 2024
Warwick Hospital has not yet replied.
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Review titled Efficient Day surgery unit
Rated 5 stars out of 5
by Glynis - Posted on 11 June 2024
I was very impressed with the day surgery unit everything went very smoothly and efficiently and all the staff I came into contact with were very helpful, efficient and compassionate. Thank you for making me feel more at ease whilst I was very anxious about my surgery.
Visited Don't know on June 2024
Warwick Hospital has not yet replied.
Information supplied by South Warwickshire University NHS Foundation Trust